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Harrah's Cherokee – A Caesars Rewards Destination

4.0 star property
4-star spa hotel near Harrahs Cherokee Casino

Choose dates to view prices

Photo gallery for Harrah's Cherokee – A Caesars Rewards Destination

Bar (on property)
Lobby
10 restaurants, breakfast, lunch, dinner served; Italian cuisine
Indoor pool, seasonal outdoor pool
Room Type Assigned on Arrival

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Air conditioning
  • Gym

Explore the area

View in a map
777 Casino Drive, Cherokee, NC, 28719
  • Place, Harrahs Cherokee Casino
    ‪2 min walk‬
  • Place, Cherokee Bear Zoo
    ‪19 min walk‬
  • Place, Oconaluftee Islands Park
    ‪4 min drive‬

Room options

View all photos for Mountain Premium Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Premium Room 1 King Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Luxury Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Luxury Room 1 King Non Smoking

9.0 out of 10
Wonderful
(66 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Non Smoking (Soco)

8.6 out of 10
Excellent
(60 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (Soco)

8.0 out of 10
Very good
(36 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Premium Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Premium Room 1 King Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Luxury Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Luxury Room 1 King Non Smoking

9.0 out of 10
Wonderful
(30 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Cherokee)

9.4 out of 10
Exceptional
(73 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking (Cherokee)

9.2 out of 10
Wonderful
(92 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Soco)

8.4 out of 10
Very good
(17 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Smoking (Soco)

8.4 out of 10
Very good
(45 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Deluxe Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Deluxe Room 1 King Non Smoking

9.0 out of 10
Wonderful
(58 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Deluxe Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Deluxe Room 2 Queens Non Smoking

9.0 out of 10
Wonderful
(53 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 2 Queen Beds, Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 2 Queen Beds, Smoking (Soco)

8.2 out of 10
Very good
(66 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Smoking (Soco)

8.4 out of 10
Very good
(59 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 2 Queen Beds, Non Smoking (Soco)

8.8 out of 10
Excellent
(46 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Creek Deluxe Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Deluxe Room 1 King Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Deluxe Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Deluxe Room 2 Queens Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Non Smoking (Soco)

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Non Smoking (Cherokee)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 2 Queen Beds, Non Smoking (Cherokee)

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Creek Room View 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Room View 1 King Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Room View 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Room View 2 Queens Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain Room View 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Room View 1 King Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Room View 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Room View 2 Queens Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Creek Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Room, 1 King Bed, Non Smoking

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (Soco)

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Soca Premium Room 2 Queens Smoking

Premium bedding, in-room safe, desk, laptop workspace

Soca Premium Room 2 Queens Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (Cherokee)

9.2 out of 10
Wonderful
(48 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Non Smoking (Cherokee)

8.4 out of 10
Very good
(40 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain Premium Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Premium Room 2 Queens Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Creek Luxury Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Luxury Room 2 Queens Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain Luxury Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Luxury Room 2 Queens Non Smoking

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Creek Premium Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Premium Room 2 Queens Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Soca Premium Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Soca Premium Room 2 Queens Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Type Assigned on Arrival

Room Type Assigned on Arrival

Room Type Assigned on Arrival

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

About the area

Cherokee

In Cherokee .A stay at this hotel places you within half a mile (1 km) of Harrahs Cherokee Casino and 3 miles (5 km) of Museum of the Cherokee Indian. Santa's Land Family Theme Park and Zoo and Oconaluftee Indian Village are also within 3 miles (5 km).

What's nearby

  • Harrahs Cherokee Casino - 2 min walk - 0.2 km
  • Cherokee Bear Zoo - 19 min walk - 1.7 km
  • Oconaluftee Islands Park - 4 min drive - 3.1 km
  • Museum of the Cherokee Indian - 5 min drive - 4.1 km
  • Great Smoky Mountains National Park - 9 min drive - 7.4 km

Getting around

  • Asheville Regional Airport (AVL) - 68 min drive

Restaurants

  • ‪Wicked Weed Pub at Harrah’s Cherokee Casino - ‬1 min walk
  • ‪Guy Fieri's Cherokee Kitchen + Bar - ‬3 min walk
  • ‪Granny's Kitchen - ‬12 min walk
  • ‪Noodle Bar - ‬1 min walk
  • ‪Waffle House - ‬3 min drive

About this property

Harrah's Cherokee – A Caesars Rewards Destination

4-star spa hotel near Harrahs Cherokee Casino
Harrah's Cherokee – A Caesars Rewards Destination offers its guests a full-service spa, an indoor pool, and a fitness center. There are 10 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 21000 square feet (1951 square meters) and includes a conference center. A casino, a seasonal outdoor pool, and a nightclub are also featured at the business-friendly Harrah's Cherokee – A Caesars Rewards Destination. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cherokee hotel.

  • 1108 guestrooms or units
  • 21 levels
  • 10 dining venues
  • 2 coffee shops
  • Meeting rooms
  • 21000 sq ft of conference space
  • 1951 sq m of conference space
  • Casino
  • Nightclub
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Harrah's Cherokee – A Caesars Rewards Destination offers 1108 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Flat-screen televisions come with premium satellite channels and pay movies. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Mandara Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

Free daily continental breakfast
Cherokee Grand Hotel
Cherokee
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,192 reviews
The price is CA $103
CA $119 total
includes taxes & fees
Apr 14 - Apr 15
Cherokee Grand Hotel

Property amenities

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:30 AM for a fee: USD 10 to 25 per person
  • 10 restaurants
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4,000 slot machines
  • 75 gaming tables
  • Arcade/game room
  • Casino (195,000 square feet of space)
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 38.14 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Pool access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 25.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Harrah's Cherokee Casino Resort
Harrah's Cherokee Casino
Harrah's Cherokee
Harrahs Cherokee Nc
Harrahs Cherokee Hotel
Harrahs Hotel Cherokee Nc
Cherokee Harrahs
Harrahs Casino Cherokee Nc
Harrahs Cherokee Casino Hotel
Harrah's Cherokee Casino
Harrah's Cherokee Casino Resort Hotel
Harrah's Cherokee Casino Resort Cherokee
Harrah's Cherokee Casino Resort Hotel Cherokee

Frequently asked questions

How close is Harrah's Cherokee – A Caesars Rewards Destination to the airport?

Harrah's Cherokee – A Caesars Rewards Destination is 54.8 mi (68-min drive) away from the Asheville Regional Airport (AVL) airport, the closest popular airport to the property.

How much does it cost to stay at Harrah's Cherokee – A Caesars Rewards Destination?

As of Apr 13, 2026, prices found for a 1-night stay for 2 adults at Harrah's Cherokee – A Caesars Rewards Destination on May 12, 2026 start from CA $59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Harrah's Cherokee – A Caesars Rewards Destination have an airport shuttle?

Airport shuttle services are not available at Harrah's Cherokee – A Caesars Rewards Destination.

Does Harrah's Cherokee – A Caesars Rewards Destination offer free breakfast?

Free breakfast isn’t provided at Harrah's Cherokee – A Caesars Rewards Destination, but cooked-to-order breakfast is offered for a fee of between USD 10.00 and 25.00 per person. It's available every day from 6:00 AM to 11:30 AM.

Is there a casino at Harrah's Cherokee – A Caesars Rewards Destination?

During your stay you can enjoy the 195000 square-foot casino on site, featuring 4000 slot machines and 75 gaming tables.

What time is check-in at Harrah's Cherokee – A Caesars Rewards Destination?

Check-in start time: 6:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Harrah's Cherokee – A Caesars Rewards Destination?

This hotel offers free self parking.

Does Harrah's Cherokee – A Caesars Rewards Destination have a pool?

Harrah's Cherokee – A Caesars Rewards Destination features an indoor pool and a seasonal outdoor pool. One of the pools will be closed during the winter.

Does Harrah's Cherokee – A Caesars Rewards Destination have a restaurant?

There are 10 onsite restaurants, offering options like Italian cuisine, brunch, and happy hour.

Does Harrah's Cherokee – A Caesars Rewards Destination have a spa?

Pamper yourself with a day at Mandara Spa, where you can enjoy body wraps, hot stone massages, and detox wraps.

How close is Harrah's Cherokee – A Caesars Rewards Destination to downtown Cherokee?

Harrah's Cherokee – A Caesars Rewards Destination is 1.2 mi away from Cherokee.

Harrah's Cherokee – A Caesars Rewards Destination Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1913 out of 3236 reviews
Rating 8 - Good. 664 out of 3236 reviews
Rating 6 - Okay. 346 out of 3236 reviews
Rating 4 - Poor. 159 out of 3236 reviews
Rating 2 - Terrible. 154 out of 3236 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

CARRIE, Tampa

Liked: Cleanliness
Perfectly clean & beautiful property
Stayed 3 nights in Mar 2026

10/10 Excellent

Kimberly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and nicely decorated. Breakfast was delicious too!
Stayed 1 night in Jan 2026

10/10 Excellent

Nadira

Liked: Cleanliness
Stayed 2 nights in Jan 2026

8/10 Good

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room but lights in main room did not work. The lamps plugin to wall did.
Stayed 1 night in Jan 2026

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities, room comfort
Self check in. Never needed anyone for help with anything.
Stayed 1 night in Jan 2026

8/10 Good

Dalphene

Stayed 2 nights in Jan 2026

10/10 Excellent

Corey

Stayed 2 nights in Jan 2026

6/10 Okay

Maria, Cartersville

Ac was working keeping the room cold. Found an avocado and apple behind the curtains
Stayed 2 nights in Jan 2026

10/10 Excellent

Megan, Hickory

Stayed 2 nights in Jan 2026

4/10 Poor

Steven

Travelled with group
Hotel was old looking
Stayed 2 nights in Jan 2026

10/10 Excellent

Lauren

Room clean & spacious. Staff very personable. And i won at the casino. All GREAT!
Stayed 1 night in Jan 2026

10/10 Excellent

Tammie

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed ourselves
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Jan 2026

6/10 Okay

Marjan

Travelled with family
Liked: Cleanliness, property conditions & facilities
We lost a bag and could not be found anywhere , the communication among the staff was so poor on where to report it, we did not find the bag which contained a milk warmer and a baby milk bottle. The indoor pool area was very dirty and not maintained well.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mariebeth del Carmen

Stayed 2 nights in Jan 2026

6/10 Okay

Betty

Stayed 2 nights in Jan 2026

4/10 Poor

Brianna

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was fine. The air wouldn’t turn down but that wasn’t the end of the world. The problem that we had was with Expedia. When we got to the hotel to check in they didn’t have our reservation. This is the second time this has happened with Expedia. Luckily, they had a room available that we could have but it was not equivalent to the room that we had paid for. I will not use Expedia again for booking hotels.
Stayed 1 night in Jan 2026

10/10 Excellent

Katsiaryna, Duluth

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Lots of things to do in the resort.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephen, Inman

Stayed 1 night in Jan 2026

6/10 Okay

Carmen

Our first to rooms we were assigned were not
Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Stayed 1 night in Jan 2026

10/10 Excellent

JASON, PONTE VEDRA

Stayed 1 night in Jan 2026

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was very polite and helpful.
Stayed 2 nights in Jan 2026

8/10 Good

Manuel

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Bartenders at the casino were a bit rude,the front desk staff was ok not great.
Stayed 1 night in Jan 2026

6/10 Okay

Walter

Travelled with partner
My husband and I went for my birthday and we had to change rooms 3 times. When we checked out I asked for a supervisor but instead she sent the desk clerk to refund our hotel fees. The supervisor should have came out and acknowledged the problem. We spent so much money here to be handed off to someone else.
Stayed 3 nights in Jan 2026