Note fondée sur 794 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juill. 2022 sur Expedia
Le personnel n’est pas très accueillant aucun bonjour a l’arrivée et aucune merci au départ déjeuner non complet mais bon
Commentaires de Gestion de l’hôtel
11 août 2022 par Shonie, Gestion de l’hôtel
I will address this directly with the team. I am sorry you experienced this. Thank you for staying with us.
par un voyageur
All newly renovated hotel
Publié le 8 oct. 2017 sur ExpediaBeds are soooo comfortable, close to big shopping mall with restaurants
par un voyageur
Publié le 12 avr. 2024
Very friendly staff with a great dinner suggestion. Breakfast was very good. Far more substantial than most breakfasts
Commentaires de Gestion de l’hôtel
14 avr. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Thomas, We are incredibly pleased you enjoyed your stay at Holiday Inn Express Chesapeake - Norfolk and had a memorable experience. We are delighted to hear that your stay was comfortable and that our staff's friendliness and helpfulness stood out during your visit. Our team takes great pride in delivering exceptional service, and your feedback is genuinely appreciated. We're also thrilled to hear you enjoyed our breakfast buffet! It's our goal to offer a satisfying start to the day with a selection of fresh, tasty options. We hope to be your hotel of choice whenever your travels bring you back to the area.Sincerely,Your Guest Services Team at Holiday Inn Express Chesapeake-Norfolk
par un voyageur
Publié le 23 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 mars 2024 par Guest Services Team, Gestion de l’hôtel
Dear Shikha, Thank you for the generous rating of Holiday Inn Express Chesapeake - Norfolk. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to the area.Sincerely,Your Guest Services Team at Holiday Inn Express Chesapeake-Norfolk
par un voyageur
Publié le 22 mars 2024 sur Hotels
Nice staff, clean room & breakfast area.
Commentaires de Gestion de l’hôtel
23 mars 2024 par Guest Services Team, Gestion de l’hôtel
Dear Tracy, We are thrilled that you have chosen to spend your time with us at the Holiday Inn Express Chesapeake - Norfolk. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with clean accommodations and impeccable service. We are grateful for your feedback and appreciate that our team surpassed your expectations. We wish you all the best for your future travels and look forward to seeing you again soon.Sincerely,Your Guest Services Team at Holiday Inn Express Chesapeake-Norfolk
par un voyageur
Publié le 22 mars 2024 sur Hotels
Nice and clean, comfy bed
Commentaires de Gestion de l’hôtel
22 mars 2024 par Guest Services Team, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to review your recent stay. We are delighted you had a great stay and liked our well-maintained, comfortable accommodations. We are glad you loved our comfy beds and got a great night's sleep. Our top priority is to provide a refreshing, relaxing stay to every guest; therefore, we appreciate your kind remarks. Thank you for choosing Holiday Inn Express Chesapeake - Norfolk. We look forward to your next visit.Sincerely,Your Guest Services Team at Holiday Inn Express Chesapeake-Norfolk
par un voyageur
Publié le 17 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Guest Services Team, Gestion de l’hôtel
Dear LISA, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Sincerely,Your Guest Services Team at Holiday Inn Express Chesapeake-Norfolk
par un voyageur de Centreville
Publié le 17 mars 2024 sur Expedia
The hotel staff are friendly and nice. The breakfast is fantastic and was very enjoyable. The biggest complaint was the HVAC in the room. The air conditioning was on, but the air in the room was still humid and clammy. The remainder of the hotel was nice and normal, but the air quality in the room would hit you like a wall. Probably would not stay here again.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Guest Services Team, Gestion de l’hôtel
Dear Bilal, Thank you for choosing us during your time in the area and mentioning how much you enjoyed our delicious breakfast. We also appreciate your kind words regarding our friendly staff. However, we hope you will accept our apologies for any disturbances caused by the air conditioning unit in your room. Thank you for bringing this to our attention; we will address this accordingly and are very grateful for your patience. It was a pleasure to have you as our guest, and we hope you will revisit whenever you return to the area.Sincerely,Your Guest Services Team at Holiday Inn Express Chesapeake-Norfolk
par un voyageur de Dale City
Publié le 16 mars 2024 sur Expedia
Good location
Commentaires de Gestion de l’hôtel
17 mars 2024 par Guest Services Team, Gestion de l’hôtel
Dear Roddrick, We are pleased to hear you had a great stay at Holiday Inn Express Chesapeake - Norfolk. Your feedback about our ideal location is appreciated, as it is one of the factors that sets us apart and makes us a preferred choice among our guests. We hope to have the pleasure of hosting you again whenever you return to the area. Thank you for the kind words and for choosing to stay with us!Sincerely,Your Guest Services Team at Holiday Inn Express Chesapeake-Norfolk
par un voyageur
Publié le 14 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 mars 2024 par Guest Services Team, Gestion de l’hôtel
Dear Marlo, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Holiday Inn Express Chesapeake - Norfolk. We'd love to host you again someday for yet another unforgettable visit.Sincerely,Your Guest Services Team at Holiday Inn Express Chesapeake-Norfolk
