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Hotel Rancho Encantado

4.0 star property
4-star beachfront hotel near Lake Bacalar

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Photo gallery for Hotel Rancho Encantado

Private beach, rowing
Couples treatment rooms, body treatments, body wraps, body scrubs
Superior Studio Suite
Exterior
Couples treatment rooms, body treatments, body wraps, body scrubs

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • On private beach
  • Hot tub
  • Spa
  • Parking included
  • Restaurant

Explore the area

View in a map
Carretera Federal 307 Km 24, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪8 min walk‬
  • Place, Polytechnic University of Bacalar
    ‪4 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪4 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪37 min drive‬

Room options

View all photos for Cabin, Lake View

Cabin, Lake View

Cabin, Lake View

10.0 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite, Garden View

Superior Suite, Garden View

Superior Suite, Garden View

  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden double room with AC

Garden double room with AC

Garden double room with AC

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Master Suite

Garden Master Suite

Garden Master Suite

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite lagoon view

Master Suite lagoon view

Master Suite lagoon view

9.2 out of 10
Wonderful
(5 reviews)
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double suite, lagoon view

Double suite, lagoon view

Double suite, lagoon view

10.0 out of 10
Exceptional
(5 reviews)
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Jardin Doble 2 Camas

Suite Jardin Doble 2 Camas

Suite Jardin Doble 2 Camas

8.6 out of 10
Excellent
(9 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Casita Laguna Superior

Casita Laguna Superior

Casita Laguna Superior

9.0 out of 10
Wonderful
(2 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Exclusive Villa

Exclusive Villa | Terrace/patio

Exclusive Villa

  • Lagoon view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Superior Studio Suite

Superior Studio Suite | View from room

Superior Studio Suite

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Bacalar

Beachfront retreat .You'll be within half a mile (1 km) of Lake Bacalar and 2 miles (3 km) of Polytechnic University of Bacalar with a stay here. Ecopark Bacalar and Laguna Bacalar Ecological Park are also within 2 miles (3 km).

What's nearby

  • Lake Bacalar - 8 min walk - 0.7 km
  • Polytechnic University of Bacalar - 4 min drive - 2.5 km
  • Laguna Bacalar Ecological Park - 4 min drive - 2.9 km
  • Cenote Azul - 8 min drive - 7.6 km
  • Cenote Cocalitos - 8 min drive - 7.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪asadero el establo - ‬2 min drive
  • ‪Pueblo Pirata - ‬18 min walk
  • ‪Las Miches De La 1 - ‬4 min drive
  • ‪Marisqueria El Taco Loco - ‬15 min walk
  • ‪Xoloitzcuintle Bacalar - ‬4 min drive

About this property

Hotel Rancho Encantado

4-star beachfront hotel near Lake Bacalar
Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Rancho Encantado like an outdoor pool and a hot tub.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

This 4-star Bacalar hotel is smoke free.

  • 35 guestrooms or units
  • 2 levels
  • 17 buildings
  • 1216 sq ft of conference space
  • 113 sq m of conference space
  • Built in 1994
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Rancho Encantado offers 35 air-conditioned accommodations with safes and ceiling fans. Beds feature premium bedding. Bathrooms include showers with rainfall showerheads, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

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  • On private beach
  • Pool
  • Spa
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4.7 out of 5, Exceptional, 331 reviews
The price is CA $203
CA $250 total
includes taxes & fees
Jun 3 - Jun 4
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: MXN 200 to 500 for adults and MXN 200 to 500 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Rowing/canoeing
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Rancho Encantado

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 3000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 for adults, and MXN 200 to 500 for children
  • Airport shuttle fee: MXN 560.00 per person (roundtrip)
  • Airport shuttle fee per child: MXN 560.00 (roundtrip), (from 2 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property Registration Number 001-025-002544/2026

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Rancho Encantado

Hotel Rancho Encantado Bacalar

Rancho Encantado

Rancho Encantado Bacalar

Rancho Encantado Hotel Bacalar

Rancho Encantado Laguna Bacalar

Hotel Rancho Encantado Hotel

Hotel Rancho Encantado Bacalar

Hotel Rancho Encantado Hotel Bacalar

Frequently asked questions

How close is Hotel Rancho Encantado to the airport?

Hotel Rancho Encantado is 25.3 mi (38-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Rancho Encantado?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Hotel Rancho Encantado on Jun 15, 2026 start from CA $244, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Rancho Encantado have an airport shuttle?

Hotel Rancho Encantado offers an airport shuttle 24 hours a day, on request, for a charge of MXN 560.00 per person, roundtrip.

How close is Hotel Rancho Encantado to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Hotel Rancho Encantado offer free breakfast?

Free breakfast isn’t offered at Hotel Rancho Encantado, but cooked-to-order breakfast is offered for a fee of between MXN 200 and 500 for adults, MXN 200 and 500 for children. It's available every day from 7:30 AM to 10:00 AM.

Is there a casino at Hotel Rancho Encantado?

No, there is no casino at this hotel.

What time is check-in at Hotel Rancho Encantado?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Hotel Rancho Encantado?

This hotel offers free self parking.

Does Hotel Rancho Encantado have a pool?

Hotel Rancho Encantado features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Hotel Rancho Encantado have a restaurant?

Hotel Rancho Encantado is home to Los Hechizos, which features Mexican cuisine.

Does Hotel Rancho Encantado have a spa?

This hotel has a spa, which features body wraps, massages, and body treatments.

How close is Hotel Rancho Encantado to downtown Bacalar?

Hotel Rancho Encantado is 1.9 mi away from Bacalar.

Hotel Rancho Encantado Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 1000 reviews
Rating 8 - Good. 183 out of 1000 reviews
Rating 6 - Okay. 32 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Beautiful and serene. Friendly and accommodating staff.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Such a wonderful experience thank you especially enjoyed our spa treatments I have worked in the industry for decades & have never had such an incredible massage thank you for a truly relaxing experience great food & drinks & service hope to return soon
Stayed 2 nights in Feb 2026

10/10 Excellent

Ruth

Stayed 3 nights in Dec 2024

10/10 Excellent

Noemi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love this place! We had a nice water front cabana, with a terrace and dock. It was very nice and clean, bed was comfortable with a separate sitting area, spacious bathroom, mini bar (with complimentary coffee and tea) shelves for your belongings. Property grounds were well kept, surrounded with plants and trees. They have a pool and jacuzzi which is nice, however, depending on the time of day or the number of guests they have it can be a little too crowded. The restaurant was right on the water so you have a fantastic view of the lagoon. The food were delicious. We had all kinds of tacos (our favorite was the conchinita pibil and pulpo), the cheese empanadas were also tasty and fresh. The burger was great, too. I enjoyed drinking their mojitos and piñacolada. For breakfast, they have a few options. They also served dofferent konds of bread. However, I do find their coffee served during breakfast watery. Generally, Staff were very helfpul and friendly especially Willy (restaurant staff) and Santos (boat operator). I felt that the servers during breakfast were not as attentive compared to other servers during dinner time (e.g they only go around once to ask you if you would like more bread served, or coffee and tea). Service can definitely be improved on. We also did the lagoon tour 2x (1 private and 1 with other guests), both tomes were awesome! We liked Santos, the boat driver. He’s funny, easy going and friendly. The massagd was amazing! We will be back!
Stayed 4 nights in Jan 2026

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The accommodations, cleanliness and staff are very nice. The lagoon was calm when we visited and it was fun to use the kayaks and the boat tour of the lagoon originating right from the little pier at the hotel was exemplary. The only thing that was a bit annoying was the loud sound of leaf blowers to disturb the calm of this lovely resort so maybe not doing that every day would be so much better or hand raking…
Stayed 2 nights in Jan 2026

10/10 Excellent

Maria, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great
Stayed 3 nights in Dec 2025

10/10 Excellent

Marianne

Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Stayed 1 night in Jan 2026

10/10 Excellent

mckenzie steen, jonesborough

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, comfy bed and excellent restaurant
Stayed 2 nights in Dec 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
It was super nice!
Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, well-run place in a beautiful location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Dec 2025

10/10 Excellent

Cecilia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
loved the white clean bed sheets and the environment,
Stayed 2 nights in Nov 2025

10/10 Excellent

Jorge

Stayed 1 night in Nov 2025

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy limpio y el personal muy amable. Hermoso hotel :)
Stayed 3 nights in Nov 2025

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Unfortunately, I messed the booking up so we ended up in garden rooms rather than the lagoon rooms which meant we didnt get the experience we were hoping for. Staff very friendly and helpful, and great location plus free use of kayaks etc. Maybe not as much access to swings, hammocks, etc as we'd thought, and noticeable road noise; but, again, we were expecting to have dedicated seating and lagoon access. Marginal price difference between rooms so go for lagoon cottages. Hotel automatically adds service charge even if you leave staff a tip which is a bit naughty.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in great conditions super clean and comfortable.
Stayed 5 nights in Oct 2025

10/10 Excellent

Elizabeth, olympia

Travelled with partner
Liked: Amenities
Excellent hotel for relaxing right on the lagoon. Very clean, staff is friendly, love their dock, pool, jacuzzi. Beds and rooms are very clean and comfortable beds.
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth, olympia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, safe, relaxing property
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The week we spent at the resort was very special. The staff are wonderful and our every need was taken care of. The environment is pristine. I highly recommend this resort and the staff! We will be back.😁
Stayed 6 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness
Very clean, very friendly. Beautiful!!!
Stayed 2 nights in Oct 2025

8/10 Good

H.Gonzalo

Stayed 2 nights in Sep 2025

10/10 Excellent

Bolivar

Stayed 2 nights in Sep 2025

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very quiet, beautiful installations. All perfect
Stayed 3 nights in Sep 2025

10/10 Excellent

alan raul, TOLUCA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para disfrutar lo que ofrece Bacalar
Stayed 3 nights in Sep 2025