Note fondée sur 956 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
I don’t recommend it.
Publié le 5 août 2022 sur HotelsThe hotel is quite well located at 15 minutes drive from the Loop and the parking under the hotel is a real plus.
The rooms could be ok but first of all, after the 1st night my room was not cleaned.
Of course the receptionist kindly gave me clean towels but I'm still waiting for an apology from the management.
But the worst thing in this room is the state of the carpet : not dirty... very dirty !!!
And what about the pseudo "breakfast": coffee, muffins, apples and that's ALL. Not even a fruit juice or a piece of bread !!!
Unworthy of a Best Western Plus... more like a Best Western Minus Minus.
I don’t recommend it.
par un voyageur
Publié le 25 sept. 2019 sur Expedia
Chambre spacieuse propre, le petit déjeuner gratuit, on dispose des tables pour dîner
Commentaires de Gestion de l’hôtel
26 sept. 2019 par Doo, Gestion de l’hôtel
Anonymous, Thank you for your feedback! We look forward to seeing you back again soon.
par un voyageur
Publié le 20 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2019 par DOO, Gestion de l’hôtel
Katherine, thank you taking the time to rate your recent stay with us. We hope to see you again soon.
par un voyageur
Publié le 14 mars 2024 sur Expedia
The only problem I had was that the charging station didn’t work and the front desk person couldn’t help me.
par un voyageur
Publié le 10 mars 2024 sur Hotels
par un voyageur
Publié le 9 mars 2024 sur Hotels
par un voyageur
Publié le 8 mars 2024 sur Expedia
par un voyageur
Publié le 27 févr. 2024 sur Expedia
I reserved the Lakeview, but when I got there they told me that that was a more expensive room. I showed them my reservation and they just kept repeating that it was a more expensive room so I did not get the reserved. The TV would not work and unbeknownst to us the refrigerator and freezer were broken so when we put our ice cream in the freezer which felt cold the next morning it was melted all over the floor. I did complain and they told me that they could give me $15 off my rate even though the loss of food between freezer and refrigerator amounted to almost $60. There was no food guide or local suggestions in the room. I had to call down to the office and go get it to get food. The phone in the room was broken so you had to hold the phone cord a certain way for the handset to work. The room was clean and was worth the money especially if it had been the Lakeview. I would probably stay there again honestly except that I felt no one wanted to help.
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Walkable to Hyde Park Community Arts bldg with its changing displays and coffee shop--and to Whole Foods; very short drive to Court Theater and museums. Great views of Lake Michigan and Chicago skyline. Keeps changing hands but stable right now.
par un voyageur
Publié le 22 févr. 2024 sur Expedia
The property includes free parking, which is hard to come by in the city. The staff were extremely courteous, friendly and helpful. The hot breakfast didn't have much of a variety, but it was good. Our last stay at a Best Western Premier; this one was a Best Western Plus. The difference is quite stark in asthetic quality. This location didn't have any restaurants or places of interest nearby.
