Courtyard by Marriott Chicago Arlington Heights / South Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The beds were the best, check in flaw less ,a very attentive staff, great location, excellent price, amenities perfect. Strongly recommend this hotel while in the Schaumburg/ Woodfield mall area. Good job!
One of the comforters was clearly not cleaned for a long while - stains on it (blood?). The bathroom had patches of mould in the wall and the last night there the vanity light stopped working. But the pool was nice, pretty clean and well stocked with towels. The shower had amazing pressure, there was no hotel funk to speak of and the staff were all prompt and courteous.
The room was clean and the staff was very pleasant
Vicki
Stayed 1 night in Jul 2025
8/10 Good
Meibe
Jul 7, 2025
Liked: Cleanliness, staff & service, room comfort
The hotel is well located and very good. However it was missing a fan on the bathroom of our room. The toilet seat was a short like a child seat and no microwave on the room.
This property is old and my bathroom shower had mold. My room always smelled like poop. There was no fan in the bathroom. And bed pillows was not very
Comfortable.
Property is tired. Toilet was a foot off the floor and did not flush in middle of the night. Staff was very helpful when checking in. This must be near top of the list for an upgrade.
I could hear doors banging after midnight. And they vacuumed the hallway at 8am. The beds were super comfy.
Brooke
Stayed 1 night in Jun 2025
2/10 Terrible
Anela
Jun 20, 2025
Disliked: Staff & service
They dont inform you about what is your included breakfast. And once you end up paying for it then they tell you oh and still make you pay for it. Never again.
Anela
Stayed 1 night in Jun 2025
8/10 Good
Olga
Jun 17, 2025
Liked: Cleanliness
Olga
Stayed 1 night in Jun 2025
6/10 Okay
Donna
Jun 9, 2025
Liked: Staff & service
Disliked: Cleanliness, room comfort
Temperature in the room was very inconsistent. Couch was very worn and gross. Just felt it was old and run down
Great stay. Front desk people were very helpful and friendly!
Peggy
Stayed 2 nights in Jun 2025
6/10 Okay
Bruce
Travelled with partner
May 27, 2025
Disliked: Amenities
Convenient location. Not the 3 stars it claims to have. The hotel is clean but dated and needs renovation in the rooms. No fan in the bathroom leads to excess moisture. The paint was pealing off the ceiling because of that. For a King room, it was very small and not laid out for relaxation. TV to the side of the bed makes it hard to watch. No complementary coffee or any breakfast in the lobby. Can buy muffins etc at the “ we serve Starbucks” in the lobby. If you can get a cheap rate it is ok, would have paid a bit more for a real 3 star place.