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"Front desk lady was in the back sleeping so we couldn’t get anyone to check us in. " More

By a verified traveller on Tue 15 Aug 2023

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Hotel Description

Hotel perfectly located for exploring Naperville

City center stay

You'll find Odyssey Fun World and Heritage Woods within 3 miles (5 km) of this hotel. Also, Blackwell Forest Preserve is within 3 miles (5 km) and Nike Sports Complex is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Express check-in, express check-out, and laundry facilities are also on offer.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $164* Per night/room 25 Apr. - 26 Apr.

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Hearing Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Fairfield Inn & Suites by Marriott Chicago Naperville/Aurora ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Fairfield Inn & Suites by Marriott Chicago Naperville/Aurora

Everyone (5) Family (2)
5 out of 5

Posted by , from Fishers on 13 Feb. 2024

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Comment from Hotel Management

14 Feb. 2024 by Torie AGM

Thank you for the positive response!! We hope you visit again!

3 out of 5
Front desk lady was in the back sleeping so we couldn’t get anyone to check us in.

Posted by , from Dallas on 15 Aug. 2023

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Comment from Hotel Management

15 Aug. 2023 by Jose General Manager

We do apologize and appreciate you. I would like to go over this with you. Please contact me at jose.camacho@marriott.com

5 out of 5
Quiet area

Posted by , from Fishers on 6 Jun. 2023

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Comment from Hotel Management

3 Aug. 2023 by Chrissy

Thank you for your feedback! We appreciate you staying with us.

1 out of 5
Pool was closed upon arrival. Toiled running all night. Air conditioning would randomly shut off in the night.

Posted by on 24 Jun. 2021

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4 out of 5

Posted by on 2 Oct. 2020

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5 out of 5

Posted by on 6 Oct. 2019

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4 out of 5

Friendly place near major highway.

Pros: Quiet location.
Cons: Nothing.
Location: Near a highway to get anywhere.
Pleasant place to stay near major highway and Cracker Barrel for meals.

Posted by , from Peoria on 27 Mar. 2015

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4 out of 5

Nice hotel close to highway.

Pros: Clean and quiet.
Cons: Nothing.
Location: Near major highway to many things.
Hotel was close to Cracker Barrel for meals. Convenient to main roads.

Posted by , from Peoria on 27 Mar. 2015

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3 out of 5

The staff was friendly and courteous.

Pros: Free breakfast, Quiet
Cons: No free Internet
I enjoy my stay , Except being stuck in the elevator for twenty minutes.

Posted by , from chicago IL on 9 Feb. 2011

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About the Fairfield Inn & Suites by Marriott Chicago Naperville/Aurora

Location 1847 W Diehl Road, Naperville, IL 60563

Renovations + Closures

The property will be renovating from March 25 2024 to July 6 2024 (completion date subject to change). The following areas are affected:

  • Select guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly Fairfield Inn & Suites by Marriott Chicago Naperville/Aurora also features laundry facilities, express check-in, and express check-out. Self parking is free. This Naperville hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Built in 1997
  • Full breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Naperville Route 59 Station (3.5 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Fairfield Inn & Suites by Marriott Chicago Naperville/Aurora offers 62 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Debit cards
  • UnionPay
  • Car recommended
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)

Hotel Names

  • Fairfield Inn Marriott Hotel Naperville/Aurora Chicago
  • Fairfield Inn Marriott Naperville/Aurora Hotel
  • Fairfield Inn Marriott Chicago Naperville/Aurora
  • Fairfield Inn Marriott Naperville/Aurora
  • Fairfield Inn Marriott Naperville/Aurora
  • Fairfield Inn Marriott Chicago Naperville/Aurora Hotel
  • Fairfield Inn Marriott Naperville/Aurora Hotel
  • Fairfield Inn Marriott Chicago Naperville/Aurora
  • Fairfield Inn Suites by Marriott Chicago Naperville/Aurora

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.