Grand Royal Hotel O'Hare - Chicago

3.5 star property
3.5-star guestrooms with free WiFi

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Photo gallery for Grand Royal Hotel O'Hare - Chicago

Deluxe Room
Banquet hall
Meeting facility
Indoor wedding
Facial

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry

Explore the area

View in a map
1000 Busse Rd, Elk Grove Village, IL, 60007
  • Place, Rainbow Falls Waterpark
    ‪4 min drive‬
  • Place, Lake Park
    ‪6 min drive‬
  • Place, Allstate Arena
    ‪6 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪12 min drive‬

Room options

Standard Double Room

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room

  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room

  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Elk Grove Village

In Elk Grove Village .At this Elk Grove Village hotel, you'll be within 3 miles (5 km) of Rainbow Falls Waterpark and 6 miles (10 km) of Alexian Brothers Medical Center. Pirates Cove Childrens Theme Park and Lake Park are also within 6 miles (10 km).

What's nearby

  • Rainbow Falls Waterpark - 4 min drive - 3.6 km
  • OSHA Training Institute - 5 min drive - 6.7 km
  • Lake Park - 6 min drive - 7.8 km
  • Allstate Arena - 6 min drive - 8.6 km
  • Schaumburg Convention Center - 8 min drive - 12.1 km

Getting around

  • Bensenville Station - 8 min drive
  • Multi-Modal Facility Station - 8 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 17 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Portillo's - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Dunkin' - ‬3 min drive

About this property

Grand Royal Hotel O'Hare - Chicago

3.5-star guestrooms with free WiFi
WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 6781 square feet (630 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Grand Royal Hotel O'Hare - Chicago. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Elk Grove Village hotel.

  • 1 building
  • 160 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 6781 sq ft of conference space
  • 630 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
Grand Royal Hotel O'Hare - Chicago offers 160 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: USD 15 per person

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Indoor pool
  • Outdoor pool
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Elk Grove
Elk Grove Chicago
Elk Grove Holiday Inn
Holiday Inn Chicago Elk Grove
Holiday Inn Elk Grove
Holiday Inn Elk Grove Chicago
Holiday Inn Elk Grove Hotel
Holiday Inn Elk Grove Hotel Chicago
Elk Grove Village Holiday Inn
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Holiday Inn Chicago Elk Grove Hotel
Holiday Inn Chicago Elk Grove Elk Grove Village

Grand Royal Hotel O'Hare - Chicago Reviews

Reviews

6.0
Rating 10 - Excellent. 51 out of 225 reviews
Rating 8 - Good. 35 out of 225 reviews
Rating 6 - Okay. 43 out of 225 reviews
Rating 4 - Poor. 33 out of 225 reviews
Rating 2 - Terrible. 63 out of 225 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Shamon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was as dirty as the last time and they looked clueless like they didn’t know what I was talking about. They need to do better
Stayed 1 night in Oct 2025

10/10 Excellent

eli

Stayed 1 night in Oct 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Michael

Yes
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
This hotel is a work in progress. The current proprietor has occupied the property for a few months. All of the staff were friendly and helpful. They are working to bring the hotel up to a higher standard. It's a little rough at the edges. The location is good and the surrounding area feels safe. They have ample self parking. Immediately next door is a gas station/7 eleven. Within 1 block is a Wendy's. Approximately 3 blocks in the other direction is a Starbucks, McDonald's, Taco Bell, Portillo's, Jimmy John's, and a liquor store. I didn't try the breakfast. They are planning to staff the restaurant and bar sometime in the future. The indoor swimming pool was dry during my visit. The hotel is quiet and comfortable. I had difficulty finding their airport shuttle when I arrived at O'Hare. They are using a minivan with very small signage so be aware if you are planning to use it. I will stay there again when I visit Chicago. The nightly rate is competitive.
Stayed 2 nights in Oct 2025

2/10 Terrible

Grayden

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and runned down.
Stayed 1 night in Oct 2025

2/10 Terrible

Franchys

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The fridge was broken and all our food went to waste
Stayed 1 night in Oct 2025

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities
The airport shuttle was impossible to find as it was not labeled Grand Royal. I called the desk from the airport 9 times! No one answered. I took an Uber instead. The front desk person was frazzled. He gave me a room that was not yet cleaned. Housekeeping was nearby and very helpful. They told the front desk person to move me to a room they just cleaned. They let me in.
Stayed 1 night in Oct 2025

2/10 Terrible

Henry

Disliked: Cleanliness
I am still waiting on my refund as I was never checked in
Stayed 1 night in Oct 2025

10/10 Excellent

Consuelo

Stayed 1 night in Oct 2025

8/10 Good

Remarcus

Liked: Staff & service
Good b in most area's
Stayed 1 night in Oct 2025

10/10 Excellent

eli

Stayed 1 night in Oct 2025

4/10 Poor

Tommi

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Eduardo

Stayed 1 night in Sep 2025

4/10 Poor

Christine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place is completely run down and very dirty. Closet doors were missing, the shower was filthy as were the walls in the bathroom. The staff at the front desk were very nice...that was about the only good thing.
Stayed 1 night in Sep 2025

6/10 Okay

Bob

Disliked: Property conditions & facilities
stil has Holiday INn signage on the building. Fintess center and poll not available. just ok even for the price Breakfast is below average. Shuttle ride was good
Stayed 1 night in Sep 2025

2/10 Terrible

Tammy

Stayed 1 night in Sep 2025

6/10 Okay

Marianne

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It took one hr for shuttle. No Wi-Fi all night in room. No pool no restaurant. The night manager Jack was very nice to us. There was not a sign that said Grand Royal. It says Holiday Inn. Don’t be fooled like we were. Very disappointed.
Pool hast been open for 6 months
No soap in shower/tub
Dirty
Mold
Stayed 1 night in Sep 2025

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, room comfort
The signage says Holiday Inn, Tv and internet was poor. Breakfast limited. Exercise room under renovation. Low cost offsets
Stayed 1 night in Sep 2025

10/10 Excellent

eli

Stayed 1 night in Sep 2025

8/10 Good

Brittney

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Fine for one night, a little gross

Hotel has a new name and was under construction, beds were comfy bathroom seemed clean but there were literal toenails in the corner of the room :(
Stayed 1 night in Aug 2025

2/10 Terrible

LLOYD

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to call hotel to get their airport shuttle five times. No one answered. Took a cab arrived at hotel the girl was talking nonstop on phone with a friend (on speaker phone). She didn’t even look at us and handed us key. Checked into room and one of the beds looked like there was a “frolic” and bathroom had not been cleaned. Got another room (girl just handed us key..,didn’t look at us again. Room was ok. Got up to go to advertised breakfast (a couple of quick stop danish….no coffee.). Went to checkout and guy just said throw key in basket. We proceeded to catch”airport shuttle”. Two families with about 8 bags were ahead of us. “Shuttle” showed up….it was a Toyota Sienna that after filling with bags could only take two passengers. We chose to take another $30 cab back to airport. Worst hotel experience ever!
Stayed 1 night in Aug 2025

4/10 Poor

Kenneth

Stayed 1 night in Aug 2025

2/10 Terrible

Saul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service, rude staff Horrible breakfast They lost power and didn't have a generator even for the elevators 2 out of 4 nights without hot water No soap in the bathroom
Stayed 4 nights in May 2025

4/10 Poor

Jacqueline

Disliked: Property conditions & facilities
They do have an airport shuttle which is a minivan. The shuttle driver was very kind and helpful. The front desk staff was kind. For the amount we paid the hotel could have been in better condition. The pool was empty so we couldn’t swim. The paint/wallpaper was peeling off the walls. The bathroom doors were warped, had bubbling paint and the corner of the door was bent upward. The overall upkeep of the hotel was in bad condition. Definitely not what you expect when you pay almost $400 for a stay. I wouldn’t stay here again for the price I paid. I would expect the conditions of this hotel from a cheap motel.
Stayed 2 nights in Aug 2025