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Hotel Arista

4.5 star property
Luxurious boutique hotel with 2 restaurants

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Photo gallery for Hotel Arista

Front of property - evening/night
Miscellaneous
Reception
Lobby
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service

Explore the area

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2139 City Gate Ln, Naperville, IL, 60563
  • Place, Chicago Premium Outlets
    ‪6 min drive‬
  • Place, Riverwalk Park
    ‪8 min drive‬
  • Place, Riverwalk
    ‪9 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(17 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Corner

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(11 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(22 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Naperville

In suburbs.You'll find Topgolf and Odyssey Fun World within 2 miles (3 km) of this hotel. Blackwell Forest Preserve and Heritage Woods are also within 3 miles (5 km).

What's nearby

  • Chicago Premium Outlets - 6 min drive - 7.8 km
  • Riverwalk Park - 8 min drive - 8.8 km
  • Centennial Beach - 9 min drive - 7.8 km
  • Riverwalk - 9 min drive - 7.8 km
  • Central Dupage Hospital - 11 min drive - 10.1 km

Getting around

  • Naperville Route 59 Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Cracker Barrel - ‬3 min drive
  • ‪Panera Bread - ‬18 min walk
  • ‪Culver's - ‬18 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Wendy's - ‬4 min drive

About this property

Hotel Arista

Luxurious boutique hotel with 2 restaurants
Hotel Arista offers its guests a full-service spa and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. Spa services, a vending machine, and multilingual staff are also featured at the luxury Hotel Arista. An area shuttle within 5.00 mi, a train station pick-up service, and a train station drop-off service are free.

Smoking is allowed in designated areas at this 4.5-star Naperville hotel.

  • 144 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2008
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hotel Arista offers 144 accommodations with DVD players and video-game consoles. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Naperville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Arista Spa and Salon has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 17 years old are not allowed in the spa.

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  • Parking included
  • Free WiFi
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CA $271 total
includes taxes & fees
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Property amenities

Family friendly

  • DVD player
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free train station pick-up and drop-off shuttle
  • Limo/town car service
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 6 to 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Pilates classes
  • Shopping
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • DVD player
  • Video game console

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in fee for check-in between noon and 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay
  • Resort fee: USD 12.95 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Newspaper

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 35 per person
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Arista Citygate Centre
Arista Citygate Centre Naperville
Arista Hotel
Hotel Arista
Hotel Arista Citygate
Hotel Arista Citygate Centre
Hotel Arista Citygate Centre Naperville
Hotel Arista Naperville
Arista Naperville
Hotel Arista At Citygate Centre
Hotel Arista Hotel
Hotel Arista Naperville
Hotel Arista Hotel Naperville

Hotel Arista Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 778 out of 1001 reviews
Rating 8 - Good. 123 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Meredith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with 2 college friends for a girl's weekend. The room was beautiful and inviting, and the beds were very comfortable. We all commented that the oversized bath towels were great! Our only complaint is related to the courtesy car- Hotel Arista offers a free car service within 5 miles of the hotel. We had the car take us to Centennial Beach. However, when we called for a pickup, we were told that the evening driver didn't show up for work, so they didn't have anyone to come get us. We got an Uber back, but it was definitely a frustrating experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

DEDAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I visited the Arista for our anniversary. We had stayed there the night I proposed and the staff went the extra mile to make this special. They're were super accommodating. Everything was perfect.
Stayed 1 night in Jun 2025

10/10 Excellent

Joelle

Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Amenities, property conditions & facilities
It was so nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Quiet and affordable. First class fitness center. Good restaurants and easy parking. I love staying here!!!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and awesome service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Claudia

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
From the bathroom set up and the comfy beds. The best part was the room service. Food was outstanding.
Stayed 1 night in Jun 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

LAQUEETA

Stayed 1 night in Jun 2025

10/10 Excellent

Lou

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The serve is there is so awesome. This is our second anniversary that we have spent there and we also utilize the wonderful spa. Great weekend.
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful and comfortable hotel to stay in. We thoroughly enjoyed our visit! We stayed in the deluxe corner king suite with the bathtub and it was perfect. Would come back!
Stayed 1 night in Jun 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was terribly! Food was nasty! The management was so unprofessional!
Stayed 1 night in Jun 2025

10/10 Excellent

Laura E., Healdsburg

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful and clean. The staff were friendly and helpful. There were three restaurants on site!!.
Stayed 3 nights in May 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property has a beautiful room and bathroom setup it looks and feels as if you are immersed into a spa. The service from the hotel team was amazing very accommodating and constant checking in to make sure we were always in great hands. I would 100% recommend Hotel Arista to family and friends.
Stayed 5 nights in May 2025

10/10 Excellent

Kristy

Stayed 3 nights in Jun 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay, the couples massage was amazing. Thanks for making our 4th wedding anniversary memorable.
Stayed 1 night in Jun 2025

8/10 Good

Michelle

Liked: Cleanliness
Stayed 6 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We needed a getaway and this was the perfect place for us. Pleasant staff, a great room, delicious food (both the restaurant and room service), and the spa was excellent. Just the break we needed and we'll certainly go back.
Stayed 2 nights in May 2025

10/10 Excellent

LaShawn

Stayed 2 nights in May 2025

10/10 Excellent

carol

Liked: Cleanliness, amenities, property conditions & facilities
Clean and beautiful. Excellent front desk staff.
Stayed 2 nights in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with modern rooms and great amenities, very close to many areas of interest and in a quiet setting.
Stayed 2 nights in May 2025

8/10 Good

Kha, Cedar Rapids

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is amazing. The rooms are so nice bedding and bathroom excellent. Parking convenient. Felt very safe. Staff very attentive. We only had one issue, first rooms temp was very warm almost hot, the staff came in and switched our room, when we got to the other room it was so much better, but as the night went on the room warmed up enough to wake us up, despite the thermostat at 69. I still give them a 95/100% satisfied
Stayed 1 night in May 2025