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4.1 out of 5

"Bistro cook overcooked the filet. Told the server about it but no apology. Asked the server if she told the mgr and the reply was yes. Manager never c ... " More

By a verified traveller on Sat 19 Aug 2023

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Hotel Description

4-star hotel near Art Institute of Chicago

Central Chicago getaway

Within a 15-minute walk of this Downtown Chicago hotel, you'll find Art Institute of Chicago and Millennium Park. Lake Michigan and Michigan Avenue are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A coffee shop, dry cleaning, and luggage storage are also on offer.

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $169* Per night/room 1 Apr. - 2 Apr.

Classic Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, View (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Le Méridien Essex Chicago ratings based on 24 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Le Méridien Essex Chicago

Everyone (11) Couples (5) Family (5)
5 out of 5

Posted by on 5 Nov. 2023

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Comment from Hotel Management

28 Nov. 2023 by Front Desk Agent

Thank you for choosing le meridien essex for your stay! we greatly appreciate the feedback!

5 out of 5

Posted by on 16 Oct. 2023

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Comment from Hotel Management

7 Nov. 2023 by Leah J.

Thank you for your review. We appreciate the feedback!

2 out of 5
My room specifically was very dirty. Shower had water spots and hair in it, bed sheets were moved around like they were previously slept in. The room we originally purchased was a city view, with a king size suite. We ended up getting here from traveling all day and we got put in a different room even after ours was reserved. We’re not too happy with this or the customer service we’ve been given.

Posted by on 10 Sep. 2023

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Comment from Hotel Management

12 Sep. 2023 by Leah J.

Thank you for your review. We appreciate the feedback!

5 out of 5
Bistro cook overcooked the filet. Told the server about it but no apology. Asked the server if she told the mgr and the reply was yes. Manager never came to table nor was there any discount applied to both parties of which each of us had filet. Lot of money for two almost burned steaks that should have been med well.

Posted by , from Northport on 19 Aug. 2023

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Comment from Hotel Management

31 Aug. 2023 by Leah J.

Thank you for your review. We appreciate the feedback!

3 out of 5

Posted by on 22 May 2023

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Comment from Hotel Management

12 Jun. 2023 by Leah J.

Thank you for your feedback!

5 out of 5
Clean property and pleasant, helpful staff.

Posted by , from Laingsburg on 4 Mar. 2023

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Comment from Hotel Management

6 Mar. 2023 by Elizabeth E

Dear Carmen,Thank you for taking the time to offer feedback from your experience while staying with us! We are so glad to hear you had a comfortable stay and found our staff to be pleasant and courteous! We hope you will stay with us again for another great experience!

5 out of 5
Great stay thank you!!

Posted by , from Cleveland on 19 Feb. 2023

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Comment from Hotel Management

20 Feb. 2023 by Elizabeth E

Greetings Brittany,Thank you for taking the time to offer your feedback from your recent stay, we are so happy to hear you had a great experience and we hope that we will see you again on your next trip to Chicago!

1 out of 5

Posted by on 31 Dec. 2022

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5 out of 5

Posted by , from SUNNYVALE on 23 Sep. 2022

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5 out of 5

Posted by , from Littleton on 19 Apr. 2022

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About the Le Méridien Essex Chicago

Location 800 S Michigan Ave, Chicago, IL 60605

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. WiFi is free in public spaces. The business-friendly Le Méridien Essex Chicago also features a 24-hour fitness center, concierge services, and dry cleaning/laundry services. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 274 guestrooms or units
  • 15 levels
  • Meeting rooms
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Chicago Van Buren Street Station (0.8 km / 0.5 mi)
  • Metro station: Harrison Station (0.6 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Le Méridien Essex Chicago offers 274 air-conditioned accommodations with espresso makers and safes. Smart televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Smart television
  • Espresso maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Grant Park Bistro - Onsite bistro.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50.00 per accommodation, per night
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per night
  • Destination fee: USD 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Essex
  • Essex Chicago
  • Hotel Hotel Essex Chicago Chicago
  • Chicago Hotel Essex Chicago Hotel
  • Hotel Hotel Essex Chicago
  • Hotel Essex Chicago Chicago
  • Essex
  • Hotel Essex Chicago
  • Le Meridien Essex Chicago
  • Le Méridien Essex Chicago Hotel
  • Le Méridien Essex Chicago Chicago
  • Le Méridien Essex Chicago Hotel Chicago

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.