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Hotel Riu Plaza Chicago

4.0 star property

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Photo gallery for Hotel Riu Plaza Chicago

Front of property
Creator video
Deluxe Suite, 1 King Bed with Sofa bed
Lobby
Snack bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
150 East Ontario Street, Chicago, IL, 60611
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪9 min walk‬
  • Millennium Park
    ‪14 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(122 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Hotwire)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room (Hotwire)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed (Deluxe)

1 bedroom, premium bedding, in-room safe, desk

Family Room, 1 King Bed with Sofa bed (Deluxe)

9.4 out of 10
Exceptional
(16 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

9.0 out of 10
Wonderful
(13 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

  • 61 sq m
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(45 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the area

Chicago

City center retreat .You'll be steps from Northwestern Memorial Hospital and a 5-minute walk from Michigan Avenue. Also, Chicago Riverwalk is within half a mile (1 km) and Millennium Park is within 2 miles (3 km).

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Chicago Riverwalk - 9 min walk - 0.8 km
  • Chicago Theatre - 12 min walk - 1.1 km
  • Millennium Park - 14 min walk - 1.2 km
  • Navy Pier - 4 min drive - 2.2 km

Getting around

  • Grand Station (Red Line) - 7 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Shake Shack - ‬3 min walk
  • ‪Beatrix - ‬2 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪W XYZ Bar - ‬3 min walk

About this property

Hotel Riu Plaza Chicago

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour fitness center, multilingual staff, and concierge services are also featured at Hotel Riu Plaza Chicago.

  • 1 building
  • 390 guestrooms or units
  • 28 levels
  • 2 bars or lounges
  • Built in 2024
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Riu Plaza Chicago offers 390 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, German, Spanish

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.18 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

Property is also known as

Hotel Riu Plaza Chicago Hotel
Hotel Riu Plaza Chicago Chicago
Hotel Riu Plaza Chicago Hotel Chicago

Hotel Riu Plaza Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1582 out of 2061 reviews
Rating 8 - Good. 287 out of 2061 reviews
Rating 6 - Okay. 100 out of 2061 reviews
Rating 4 - Poor. 52 out of 2061 reviews
Rating 2 - Terrible. 40 out of 2061 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and well kept. The only place to get ice was at the bar on the 1st floor. You could get a small cup at no charge.
Stayed 4 nights in Apr 2025

10/10 Excellent

Haven

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 1 night in Mar 2025

6/10 Okay

hayes

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The rooftop was closed, and that was a big reason we stayed there. There was no mention anywhere.
Stayed 2 nights in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff, clean, helpful and kind staff. I disappointed that the roof top was not open and was told it was under construction. Breakfast provided was very good offering great and fresh food. Staff maintained it well at all times. We were both very pleased with our stay during our visit for our first time in Chicago.
Stayed 4 nights in Mar 2025

10/10 Excellent

Vanessa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, awesome breakfast!
Stayed 2 nights in Mar 2025

10/10 Excellent

Alice

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, very clean rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ashley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy with our stay

That staff was friendly and helpful. The atmosphere was great. Everything was super clean and the location is awesome.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good time walk around Chicago. Nice to have a hotel in the midst of all the action.
Stayed 1 night in Mar 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all extremely friendly and helpful and the breakfast was fantastic!
Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really helpful & nice. All you can eat breakfast was also really good. Kind of made me feel like I was staying at a resort out of the country.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kuryakin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All all staff is helpful and courteous. Everything was straightforward.
Stayed 2 nights in Mar 2025

8/10 Good

Tony

Stayed 2 nights in Mar 2025

10/10 Excellent

Hillary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Perfect Location!

Stayed for an overnight “city” Spring break trip. My Highschool aged girls loved the Michigan Avenue shopping, Millenium Park, Navy Pier. Can’t believe how perfectly located this property is for walking to all the sites. Inside it was exceptionally clean, secure, quiet, and every staff member treated you with the highest regard. Excellent!
Stayed 1 night in Mar 2025

10/10 Excellent

Melbaliz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Degee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
The entire hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Stayed 4 nights in Mar 2025

10/10 Excellent

Domonic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, will definitely book again for my wife and I and with the kids too!
Stayed 2 nights in Mar 2025

10/10 Excellent

Samaria

Liked: Cleanliness
None
Stayed 2 nights in Mar 2025

10/10 Excellent

Sathish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here during a short trip to Chicago. Found the hotel to be very comfortable and clean. Friendly staff. Good fitness centre. Breakfast was so-so. One can find inexpensive parking nearby but there is no parking at the hotel. Would stay here again. Easy walk to most highlights.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Prime Location

The hotel is in a prime location and offers friendly, helpful service and a hearty breakfast.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel in the Middle of Everything!

Very nice and clean hotel with a nice bar. Everyone was very polite and eager to provide great service. Internet wasn't the best, but that's more of a Chicago problem than a hotel problem.
Stayed 2 nights in Mar 2025