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Hyatt House Chicago West Loop

3.5 star property
3.5-star hotel near United Center

Choose dates to view prices

Photo gallery for Hyatt House Chicago West Loop

City view from property
City view
Bar (on property)
Lobby
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
105 N MAY STREET, Chicago, IL, 60607
  • Place, Union Park
    ‪8 min walk‬
  • Place, University of Illinois Chicago
    ‪11 min walk‬
  • Place, United Center
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for One Bedroom Suite | King Bed (plus sofa bed)

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Suite | King Bed (plus sofa bed)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible One Bedroom Suite | King Bed (plus sofa bed) / Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Accessible One Bedroom Suite | King Bed (plus sofa bed) / Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible Den | Two Queen Beds / Roll-in Shower

Room, 2 Queen Beds, Accessible (Shower)

Accessible Den | Two Queen Beds / Roll-in Shower

9.6 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Den | King Bed (plus sofa bed) / Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Accessible Den | King Bed (plus sofa bed) / Roll-in Shower

10.0 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Den | King Bed

Premium bedding, in-room safe, desk, laptop workspace

Den | King Bed

9.4 out of 10
Exceptional
(49 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Den | Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Den | Two Queen Beds

9.6 out of 10
Exceptional
(37 reviews)
  • City view
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for High Floor Den | King Bed

Premium bedding, in-room safe, desk, laptop workspace

High Floor Den | King Bed

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for High Floor Den | Two Queen Beds

City view

High Floor Den | Two Queen Beds

9.0 out of 10
Wonderful
(17 reviews)
  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for High Floor Kitchen Suite | Two Queen Beds

Fridge, coffee/tea maker

High Floor Kitchen Suite | Two Queen Beds

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for High Floor Kitchen Suite | King Bed

Premium bedding, in-room safe, desk, laptop workspace

High Floor Kitchen Suite | King Bed

7.6 out of 10
Good
(4 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Kitchen Suite | King Bed (plus sofa bed)

Premium bedding, in-room safe, desk, laptop workspace

Studio Kitchen Suite | King Bed (plus sofa bed)

9.6 out of 10
Exceptional
(15 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Kitchen Suite | Two Queen Beds

Fridge, coffee/tea maker

Studio Kitchen Suite | Two Queen Beds

9.4 out of 10
Exceptional
(24 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Accessible (2 Queenbed & 1 Sofabed, Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, Accessible (2 Queenbed & 1 Sofabed, Shower)

9.6 out of 10
Exceptional
(8 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Chicago

Downtown Chicago stay.Your stay at this Downtown Chicago hotel places you within 2 miles (3 km) of United Center and Millennium Park. Michigan Avenue and Chicago Riverwalk are also within 2 miles (3 km).

What's nearby

  • Union Park - 8 min walk - 0.7 km
  • University of Illinois Chicago - 11 min walk - 1.0 km
  • Credit Union 1 Arena - 13 min walk - 1.1 km
  • Willis Tower - 2 min drive - 1.8 km
  • United Center - 2 min drive - 1.8 km

Getting around

  • Chicago Western Avenue Station (BNSF) - 4 min drive
  • Ashland Station (Green Line) - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive

Restaurants

  • ‪McDonald’s Global Menu Restaurant - ‬3 min walk
  • ‪La Colombe Torrefaction - ‬5 min walk
  • ‪Nancy's Pizzeria - ‬3 min walk
  • ‪Sweetgreen - ‬5 min walk
  • ‪Gyuro Ramen - ‬3 min walk

About this property

Hyatt House Chicago West Loop

3.5-star hotel near United Center
Hyatt House Chicago West Loop offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. A terrace, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Hyatt House Chicago West Loop. For a fee, parking is available.

This 3.5-star Chicago hotel is smoke free.

  • 260 guestrooms or units
  • 18 levels
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt House Chicago West Loop offers 260 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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  • Free WiFi
  • Restaurant
  • Air conditioning
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includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 72 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 72 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number 60607

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House Chicago West Loop Hotel
Hotel Hyatt House Chicago West Loop CHICAGO
CHICAGO Hyatt House Chicago West Loop Hotel
Hotel Hyatt House Chicago West Loop
Hyatt House Chicago West Loop CHICAGO
Hyatt House Hotel
Hyatt House
Hyatt House Chicago West Loop
Hyatt House Chicago West Loop Hotel
Hyatt House Chicago West Loop Chicago
Hyatt House Chicago West Loop Hotel Chicago

Hyatt House Chicago West Loop Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 807 out of 1187 reviews
Rating 8 - Good. 208 out of 1187 reviews
Rating 6 - Okay. 77 out of 1187 reviews
Rating 4 - Poor. 45 out of 1187 reviews
Rating 2 - Terrible. 50 out of 1187 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Pete

Stayed 2 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The dining room staff were excellent. Like a ray of sunshine on a cold day.
Stayed 1 night in Dec 2025

10/10 Excellent

Robyn

Stayed 1 night in Dec 2025

10/10 Excellent

Michael, Valparaiso

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Entire hotel and the people who work there are nice. Classy place. Room is very nice and comfortable. Only downside is that parking is challenging, but that's everywhere in Chicago.
Stayed 1 night in Dec 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
Lovely hotel in a great location for the United center
Stayed 2 nights in Nov 2025

10/10 Excellent

Silvana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Silvana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with large rooms and great breakfast! Staff were very kind and professional. They went above and beyond when my daughter wheelchair broke and they allowed us to borrow the one from the hotel. Life savers!
Stayed 1 night in Dec 2025

2/10 Terrible

Yoshiki

Stayed 1 night in Nov 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
No affordable car parking
Stayed 3 nights in Nov 2025

10/10 Excellent

Ravoris Q

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is one in my books. The property is very stylish and modern. The hotel room is clean and roomy. Guest services were polite and inviting. This hotel is near good eateries and nightlife.
Stayed 1 night in Dec 2025

8/10 Good

Claudia Barros

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2025

10/10 Excellent

Caitlin, South Lyon

Stayed 2 nights in Nov 2025

10/10 Excellent

Selina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay if you’re in the city for long. Most rooms have rest area and kitchenette, but then if you don’t need those you might find the room too crowded and wish for more empty space for walking and luggage. The neighborhood is pretty chic. Quick check in and out. The air conditioner was a bit noisy for sleep.
Stayed 4 nights in Nov 2025

6/10 Okay

Stephen

More responsiveness from stafbettrr directions on how rooms work or., how to lower window shades and thermostat.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good breakfast, I enjoyed the pool and the fitness center too!!
Stayed 2 nights in Nov 2025

8/10 Good

Lindsey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable rooms and pleasant, helpful staff. The hotel was conveniently located to everything we wanted to do from the United Center to our favorite restaurants etc.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer, Fox Lake

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great room, clean, nice staff, beautiful view, would def stay there again
Stayed 1 night in Nov 2025

10/10 Excellent

Quinton

Stayed 1 night in Nov 2025

8/10 Good

Monica

Stayed 1 night in Nov 2025

4/10 Poor

Kei

Stayed 1 night in Nov 2025

10/10 Excellent

Cheri

Stayed 4 nights in Nov 2025

10/10 Excellent

Cheri

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, nice amenities, used the work-outroom. Can't say enough about the staff. Check in staff is excellent - nice smile, very helpful and always accomodating! The breakfast staff is awesome - especially Derrik and Sierra - always has big smiles, friendly, helpful and efficient. As for my family, after a long day of driving or flying into Chicago, its so nice to know you're going to feel welcomed when you get to Hyatt House!
Stayed 3 nights in Nov 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities
clean room, very helpful staff from top to bottom
Stayed 2 nights in Nov 2025