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Hyatt Place Chicago/Downtown - The Loop

Property class: 3
3-star hotel near Chicago Riverwalk

Choose dates to view prices

Photo gallery for Hyatt Place Chicago/Downtown - The Loop

A modern hotel with a glass facade, multiple floors, and a visible entrance.
A reception area with a modern design, including a reception desk, a decorative wall, and a display case with snacks.
A modern hotel room with a large window, a desk with a lamp, a sofa, and a chair.
A gym with cardio machines, weight benches, and a large window offering a city view.
A hotel room with a large bed, a desk with a chair, a sofa, and a TV.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
28 North Franklin Street, Chicago, IL, 60606
  • Place, Chicago City Hall
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪5 min walk‬
  • Place, Willis Tower
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

A hotel room with a bed, a sofa, a desk, and a television.

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

9.0 out of 10
Wonderful
(9 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

A modern bathroom with a glass-enclosed shower, a white sink with a wooden vanity, and a large mirror.

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(52 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds (Two Queen Beds with Sofa Bed)

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

8.8 out of 10
Excellent
(48 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, City View

A modern bathroom with a glass-enclosed shower, a white sink with a wooden vanity, and a large mirror.

Room, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(40 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

8.2 out of 10
Very good
(41 reviews)
  • City view
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

A hotel room with a bed, a sofa, a desk, and a television.

Room, 1 King Bed with Sofa bed (Specialty)

9.4 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Accessible

A hotel room with a bed, a sofa, a desk, and a television.

Room, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Accessible

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Specialty)

A hotel room with a bed, a sofa, a desk, and a television.

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Corner

A modern living room with a sectional sofa, a wooden coffee table, a wall-mounted light fixture, and a small wooden side table.

Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Accessible King Room With Sofa Bed And Roll-in Shower

A hotel room with a sofa, a bed, a desk, a chair, a coffee maker, and a TV.

Accessible King Room With Sofa Bed And Roll-in Shower

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Accessible Two Queen Beds/Tub (with Sofa Bed)

A hotel room with a sofa, two beds, a desk, a chair, a coffee maker, and a large window.

Accessible Two Queen Beds/Tub (with Sofa Bed)

  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Corner

A hotel room with a large bed, wooden wardrobe, a desk with a chair, a television, and large windows offering a view of the city.

Room, 1 King Bed with Sofa bed, Corner

7.4 out of 10
Good
(3 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the area

Chicago

Downtown Chicago stay.Within a 10-minute walk of this Downtown Chicago hotel, you'll find Chicago Riverwalk and Willis Tower. Also, Michigan Avenue is within half a mile (1 km) and Millennium Park is within 2 miles (3 km).

What's nearby

  • Chicago City Hall - 3 min walk - 0.3 km
  • Chicago Riverwalk - 5 min walk - 0.4 km
  • Willis Tower - 6 min walk - 0.6 km
  • Millennium Park - 11 min walk - 1.0 km
  • Grant Park - 11 min walk - 1.0 km

Getting around

  • Washington-Wells Station - 2 min walk
  • Chicago Union Station - 5 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪Bazaar Meat by José Andrés - ‬4 min walk
  • ‪Mojo Coffee - ‬6 min walk
  • ‪Arby's - ‬2 min walk
  • ‪BenjYehuda - ‬6 min walk
  • ‪Dunkin' - ‬6 min walk

About this property

Hyatt Place Chicago/Downtown - The Loop

3-star hotel near Chicago Riverwalk
Hyatt Place Chicago/Downtown - The Loop offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

You'll find a business center on site. The business-friendly Hyatt Place Chicago/Downtown - The Loop also features a vending machine, concierge services, and laundry facilities.

This 3-star Chicago hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 17 levels
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Chicago/Downtown - The Loop offers 206 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Televisions come with digital channels. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 55 per night)

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch TV with digital channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately USD 11 per person
  • Nearby parking fee: USD 55.00 per night (300 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number Hotel License, 60606, 60606

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago
Hyatt Place Chicago/downtown-the Loop Hotel
Hyatt Place Chicago/downtown-the Loop Chicago
Hyatt Place Chicago/downtown-the Loop
Hyatt Place Chicago/Downtown Loop Hotel
Hyatt Place Chicago/Downtown Loop Chicago
Hyatt Place Chicago/Downtown Loop
Hyatt Place Chicago/downtown the Loop
Hyatt Chicago The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel
Hyatt Place Chicago/Downtown - The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Frequently asked questions

How close is Hyatt Place Chicago/Downtown - The Loop to the airport?

Hyatt Place Chicago/Downtown - The Loop is 11.4 mi (30-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Place Chicago/Downtown - The Loop?

As of Aug 24, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Chicago/Downtown - The Loop on Sept 7, 2026 start from CA $233, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Place Chicago/Downtown - The Loop have an airport shuttle?

Airport shuttle services are not available at Hyatt Place Chicago/Downtown - The Loop.

How close is Hyatt Place Chicago/Downtown - The Loop to the beach?

This hotel is 1.8 mi (8-min drive) from Ohio Street Beach and 2.8 mi (10-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does Hyatt Place Chicago/Downtown - The Loop offer free breakfast?

Free breakfast isn’t provided at Hyatt Place Chicago/Downtown - The Loop, but self-serve breakfast is offered for a fee of USD 11 per person. It's available on weekdays from 6:30 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Hyatt Place Chicago/Downtown - The Loop?

No, there is no casino at this hotel, but Bally's Casino Chicago (2-min drive) is nearby.

What time is check-in at Hyatt Place Chicago/Downtown - The Loop?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at Hyatt Place Chicago/Downtown - The Loop?

Free parking is not available at this hotel.

Does Hyatt Place Chicago/Downtown - The Loop have a pool?

Hyatt Place Chicago/Downtown - The Loop features an indoor pool.

Does Hyatt Place Chicago/Downtown - The Loop have a restaurant?

Yes, there is a restaurant on site.

Does Hyatt Place Chicago/Downtown - The Loop have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place Chicago/Downtown - The Loop to downtown Chicago?

Hyatt Place Chicago/Downtown - The Loop is 0.4 mi away from Chicago.

Hyatt Place Chicago/Downtown - The Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 965 out of 1549 reviews
Rating 8 - Good. 325 out of 1549 reviews
Rating 6 - Okay. 136 out of 1549 reviews
Rating 4 - Poor. 60 out of 1549 reviews
Rating 2 - Terrible. 63 out of 1549 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Padraig

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, and hotel - great location for downtown
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Durron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location clean room, great stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and convinient
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean room & very nice staff
Stayed 3 nights in May 2026
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very nice food was good staff was nice
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent especially Inna she was patient with us when I was struggling with checking in
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice property and roon! Would definitely stay here again!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and the room was clean and the view was incredible
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. Room was very clean, nice and big
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and very accommodating
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Salma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and spacious. Staff was very friendly and helpful. Bar/ Restaurant had great drinks and food, was perfect for weekend trip.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Eulete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, friendliness of the staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff Marisa was fantastic and very helpful. Great asset to the hotel.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy and staff was friendly. Overall, great experience.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed as a solo guest here for 3 nights and the overall experience was absolutely incredible!! The atmosphere, the vibes, the pool & 24
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was wonderful!!! Staff literally was so nice and helpful and the hotel was clean and the pool was clean and me and the kids had a great time.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend a stay here. They think of everything.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

LaShay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice not in a too busy location of the loop area
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tesshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so nice. Close to points.
Stayed 1 night in May 2026
Verified review

8/10 Good

S Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and close to all the downtown attractions. The blackout curtains were so good that we overslept and missed breakfast which ends at 10.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Yuliia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really amazing! Everything was very clean, and we had such a beautiful room with a great road/city view. There is no parking directly at the hotel, but there’s a parking garage literally about a minute away, and the best part is that you can leave and come back anytime, which was super convenient for us. The location is also perfect — so many famous and beautiful places are within walking distance. We really enjoyed our stay and would definitely come back again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Dushawn

Liked: Cleanliness, staff & service, amenities
The breakfast was always hot, very nice spread! Room was cleaned.
Stayed 1 night in Apr 2026