Note fondée sur 874 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Jeff, Gestion de l’hôtel
Thank you for taking the time to fill out the survey! We are happy to hear that overall, you were satisfied with your experience; hope to see you again in Rosemont!
par un voyageur
Publié le 15 janv. 2024 sur Expedia
It would be nice if you offered King size beds. Queen was to small and one had to sleep on the couch.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Jeff, Gestion de l’hôtel
Thank you for being our guest. It is disheartening to read that we did not live up to our usual standards, and we are truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues.
par un voyageur
Nice hotel for a night’s stay
Publié le 14 janv. 2024 sur HotelsWe ended up spending a night here due to flight delay and missed connection. Close to airport with free airport shuttle and commentary breakfast. Well maintained Nice helpful staff.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Jeff, Gestion de l’hôtel
Thank you for taking the time to fill out the survey! We are happy to hear that overall, you were satisfied with your experience; hope to see you again in Rosemont!
par un voyageur
Publié le 14 janv. 2024 sur Expedia
I tried to use the shuttle but the staff gave me totally inadequate directions to meet the shuttle. I waited 45 minutes in freezing temperatures only to watch their shuttle bus drive right by me twice. I eventually took a cab.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Jeff, Gestion de l’hôtel
Thank you for taking the time to share your experience at the Residence Inn Chicago O’Hare. We would like to sincerely apologize for your dissatisfaction. We hold ourselves to a very high customer service standard and are truly sorry you did not find this to be the case. We shared your feedback with the appropriate staff members to prevent future guests from having a similar experience. Thanks again and we hope we get the chance to welcome you back for a much-improved experience.
par un voyageur
Publié le 6 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Jeff, Gestion de l’hôtel
Thank you for staying with us and we’re pleased to hear that you enjoyed your time in Rosemont!
par un voyageur
Publié le 2 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Jeff, Gestion de l’hôtel
Thank you for taking the time to share your experience of your most recent visit. We strive to provide comfortable and welcoming accommodations, and it seems like we missed the mark on this one. We apologize that we fell short of that during your visit.
par un voyageur
Publié le 1 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Jeff, Gestion de l’hôtel
Thank you for taking the time to fill out the survey! We are happy to hear that overall, you were satisfied with your experience; hope to see you again in Rosemont!
par un voyageur
Publié le 31 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Jeff, Gestion de l’hôtel
Thank you for taking the time to fill out the survey! We are happy to hear that overall, you were satisfied with your experience; hope to see you again in Rosemont!
par un voyageur
Publié le 23 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Jeff, Gestion de l’hôtel
Thank you for taking the time to fill out the survey! We are happy to hear that overall, you were satisfied with your experience; hope to see you again in Rosemont!
par un voyageur
Lots of space
Publié le 22 déc. 2023 sur HotelsSuch a perfect space to gather the family for time together. Great kitchen and loved the fireplace. Having a second full bathroom was amazing. Very comfortable beds and great tvs
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Jeff, Gestion de l’hôtel
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Residence Inn Chicago O’Hare.
