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SureStay Plus Hotel by Best Western Chicago Lombard

2.5 star property
Lombard hotel in Highland Hills area

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Photo gallery for SureStay Plus Hotel by Best Western Chicago Lombard

Exterior
Lobby
Lobby
Standard Room, 2 Double Beds, Non Smoking, Refrigerator
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
222 E 22nd Street, Lombard, IL, 60148
  • Place, Yorktown Shopping Center
    ‪5 min walk‬
  • Place, United Center
    ‪28 min drive‬
  • Place, Wrigley Field
    ‪38 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(266 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(106 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(52 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(27 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(35 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Lombard

Highland Hills stay.A stay at this Highland Hills hotel places you within half a mile (1 km) of Yorktown Shopping Center and 3 miles (5 km) of Advocate Good Samaritan Hospital. Also, Oakbrook Center Mall is within 3 miles (5 km) and Morton Arboretum is within 6 miles (10 km).

What's nearby

  • Yorktown Shopping Center - 5 min walk - 0.4 km
  • Woodfield Mall - 21 min drive - 30.7 km
  • United Center - 28 min drive - 34.6 km
  • Michigan Avenue - 31 min drive - 38.6 km
  • Wrigley Field - 38 min drive - 44.4 km

Getting around

  • Lombard Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 25 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Sarku Japan - ‬15 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Cinnabon - ‬15 min walk
  • ‪Greek Islands - ‬3 min walk

About this property

SureStay Plus Hotel by Best Western Chicago Lombard

Lombard hotel in Highland Hills area
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite 24-hour business center. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Chicago Lombard. Self parking is free.

This Lombard hotel is smoke free.

  • 127 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
SureStay Plus Hotel by Best Western Chicago Lombard offers 127 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Lombard Stay Inn
Stay Inn
SureStay Plus Hotel Chicago Lombard Best Western
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Chicago Lombard Best Western
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard

Reviews

SureStay Plus Hotel by Best Western Chicago Lombard Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1571 out of 2375 reviews
Rating 8 - Good. 485 out of 2375 reviews
Rating 6 - Okay. 180 out of 2375 reviews
Rating 4 - Poor. 77 out of 2375 reviews
Rating 2 - Terrible. 62 out of 2375 reviews

Reviews

10/10 Excellent

Christina, Plano

Stayed 1 night in Sep 2025

10/10 Excellent

LEW, memphis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is awesome. Clean rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Nathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and new looking.
Stayed 1 night in Sep 2025

10/10 Excellent

Dwayne, Apple Valley

Liked: Amenities
Fantastic stay i got alot pf rest clean and quiet
Stayed 2 nights in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Fahim

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled bad
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Frieda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Aug 2025

10/10 Excellent

Tashianna

Liked: Cleanliness, staff & service, property conditions & facilities
It smells really good. The rooms are c
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 4 nights in Aug 2025

6/10 Okay

Jo

Stayed 1 night in Jul 2025

8/10 Good

Marwan

Stayed 4 nights in Aug 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, room comfort

Budget friendly

I have never had the breakfast but the beds are comfortable.
Stayed 2 nights in Apr 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, room comfort

Ok stay!

I stay here every trip to Chicago. Its close enough to lots of food options and the beds are comfortable and clean.
Stayed 2 nights in Jun 2025

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 1 night prior to Cubs game. Nice hotel. it was in the middle of renovations but did not disrupt us (nice to see hotels being updated). Local area is great with plenty of dining options. Room was nice, bathroom had been updated. Staff very friendly. Good selection of breakfast items. Would stay again.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We stay at this hotel often & have always been satisfied with the room. This time we were in the north wing in Rm 401. The mattress was awful, (lumpy & sagging), A/C not working, bathtub drain clogged. We will be sure to avoid rm 401 in future!
Stayed 1 night in Aug 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite place to stay

Stayed 1 night in Aug 2025

6/10 Okay

Kristina

Travelled with family
Liked: Cleanliness, staff & service

Just Ok

Our stay was ok overall but nothing special. You could tell that the lobby and hallways were recently renovated and looked nice but the rooms were not updated and smelled musty. Not to mentioned that they were tiny. My husband and I got a king bed and were tripping over each other trying to get from one end of the room to the other. We stayed two nights and nobody came to clean our room in between so we had to ask for extra towels. Also if you are sensitive to smells, beware of the lobby as the scent is SO strong. Overall not a bad place to stay but could use some improvements.
Stayed 2 nights in Aug 2025

8/10 Good

Larry

Travelled with partner
Liked: Property conditions & facilities
everything was good
Stayed 5 nights in Jul 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hum

Stayed 3 nights in Jul 2025

10/10 Excellent

Shernay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful stay. The staff was very nice and friendly, the breakfast options were excellent, and the room & lobby were cleaned and smelled very amazing!
Stayed 2 nights in Aug 2025

6/10 Okay

Bagus

Liked: Cleanliness, staff & service
The air conditioner (AC) need to changed because not cold anymore
Stayed 2 nights in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service
It’s an older hotel that is starting to show some wear. Overall it was clean, just a bit worn. Bed was ok, but the pillows were like rocks. Standard breakfast fare.
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025