See all properties

Swissotel - Chicago

4.5 star property
Eco-certified hotel near Michigan Avenue

Choose dates to view prices

Photo gallery for Swissotel - Chicago

Front of property - evening/night
City view
Premium bedding, in-room safe, desk, laptop workspace
Meeting facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
323 E Wacker Dr, Chicago, IL, 60601
  • Millennium Park
    ‪3 min walk‬
  • Michigan Avenue
    ‪5 min walk‬
  • Chicago Riverwalk
    ‪7 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, City View, Corner

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed, City View, Corner

  • 39 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Classic 2 Double Beds Accessible with Roll In Shower

  • Sleeps 2
  • 2 Double Beds

Lifestyle Suite, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed

View all photos for Premier Corner Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Premier Corner Room, 1 King Bed, City View

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic 2 Double Beds Accessible

  • Sleeps 2
  • 2 Double Beds

View all photos for Classic Double Room, 2 Double Beds, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 2 Double Beds, Lake View

  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Lake View (Lake View)

Classic Room, 1 King Bed, Lake View (Lake View)

Classic Room, 1 King Bed, Lake View (Lake View)

  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds, River View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 2 Double Beds, River View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, River View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Classic 2 Double Beds Wheelchair Accessible

  • Sleeps 2
  • 2 Double Beds

View all photos for Classic Double Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 2 Double Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, City View

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Lake View Room 1 King Bed Accessible

  • Lake view
  • Sleeps 2
  • 1 King Bed

Lake View Room 2 Double Beds Accessible

  • Lake view
  • Sleeps 2
  • 2 Double Beds

River View Room 2 Double Beds Accessible with Roll In Shower

  • River view
  • Sleeps 4
  • 2 Double Beds

River View Room 1 King Bed Accessible with Roll In Shower

  • River view
  • Sleeps 3
  • 1 King Bed

River View Room 2 Double Beds Accessible

  • River view
  • Sleeps 4
  • 2 Double Beds

River View Room 1 King Bed Wheelchair Accessible

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Classic 1 King Bed Accessible with Roll In Shower

  • River view
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Accessible

  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Wheelchair Accessible

  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Property amenity

Courtyard Chicago Waukegan Gurnee

Waukegan
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 999 reviews
The price is CA $198
CA $222 total
includes taxes & fees
Jun 29 - Jun 30
Courtyard Chicago Waukegan Gurnee

About the area

Chicago

Heart of Chicago.Within a 10-minute walk of this Downtown Chicago hotel, you'll find Michigan Avenue and Millennium Park. Chicago Riverwalk and Grant Park are also within half a mile (1 km).

What's nearby

  • Millennium Park - 3 min walk - 0.3 km
  • Michigan Avenue - 5 min walk - 0.5 km
  • Grant Park - 6 min walk - 0.6 km
  • Chicago Riverwalk - 7 min walk - 0.6 km
  • Navy Pier - 20 min walk - 1.6 km

Getting around

  • Millennium Station - 9 min walk
  • Randolph-Wabash Station - 10 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 43 min drive

Restaurants

  • ‪Swissotel Chicago - ‬1 min walk
  • ‪The Northman Beer & Cider Garden Riverwalk - ‬11 min walk
  • ‪Regency Club at Hyatt Regency Chicago - ‬4 min walk
  • ‪American Craft Kitchen & Bar - ‬4 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬1 min walk

About this property

Swissotel - Chicago

Eco-certified hotel near Michigan Avenue
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business center on site.

A 24-hour fitness center, spa services, and multilingual staff are also featured at the eco-certified Swissotel - Chicago. For a fee, parking is available.

This Chicago hotel is smoke free.

  • 661 guestrooms or units
  • 43 levels
  • 2 bars or lounges
  • Built in 1988
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Swissotel - Chicago offers 661 accommodations with iPod docking stations and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access (WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, Swedish massages, and facials.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Russian, Spanish

Similar properties

Indoor pool, seasonal outdoor pool, free cabanas, sun loungers

Radisson Blu Aqua Hotel Chicago

  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,451 reviews
The price is CA $252
CA $337 total
includes taxes & fees
Jun 29 - Jun 30
Radisson Blu Aqua Hotel Chicago

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Valet parking on site (USD 87 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 10:30 AM on weekdays and 8:00 AM to noon on weekends; USD 5 to 22 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Billiards/pool table
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • iPod dock
  • Pay movies
  • Smart TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 22 per person
  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 87.00 per night
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 60601, 60601, Hotel License

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Swissotel
Swissotel Chicago
Swissotel Chicago Hotel
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Swissotel Chicago Hotel Chicago
Swissotel
Swissotel - Chicago Hotel
Swissotel - Chicago Chicago
Swissotel - Chicago Hotel Chicago

Swissotel - Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1517 out of 2239 reviews
Rating 8 - Good. 372 out of 2239 reviews
Rating 6 - Okay. 157 out of 2239 reviews
Rating 4 - Poor. 79 out of 2239 reviews
Rating 2 - Terrible. 114 out of 2239 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

CHRISTOPHER, BELLEVUE

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Loved the accessibility and overall polish of the property. Slightly disappointed that the pool was lost in a renovation. Very disappointed in the cleanliness of our room and the lack of responsiveness even after reaching out multiple times. When planning, keep in mind there is an additional $25 per day ‘urban area’ fee, whatever that means, along with 87 a night if you use valet parking. Not uncommon, just something rarely mentioned ahead of time.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Parking lot could be better.
Stayed 1 night in May 2025

8/10 Good

Robin L

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful!
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles

Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Apr 2025

10/10 Excellent

NEALIA, St Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with many food, shopping and activities to choose from. Walkable and safe at all times.
Stayed 4 nights in Mar 2025

8/10 Good

Joshua

Stayed 2 nights in Mar 2025

8/10 Good

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property.
Stayed 1 night in Mar 2025

8/10 Good

Ericka

Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for a tourist. Great location with a great view of the river.
Stayed 4 nights in Mar 2025

2/10 Terrible

Reyna

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
False advertisement booking was very misleading . There wasn’t a pool and parking wasn’t included .
Stayed 1 night in Mar 2025

10/10 Excellent

Roberto

Stayed 2 nights in Mar 2025

6/10 Okay

Eleni

Travelled with family
Liked: Cleanliness, staff & service
The bathroom was old. Cracked tiles, discoloured blackish in the shower, shower leaked, bathtub and the sink did not drain properly and the carpet in the room could have been changed, looked too old for this type of hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice surprise from a Marriott status guest.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dominick, River Hills

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel just off Michigan Avenue. Comfy rooms and decent lobby bar. Overall great value.
Stayed 1 night in Mar 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Cole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an incredible view of the river being dyed green for St Patty’s day! Staff were solid and check in/out was smooth as was the valet service.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lizbeth

Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
Sink in bathroom was broken. And tools hours to fix. Electrical cords werent working so well for charging phones. Front desk didn’t offer water for stay.
Stayed 2 nights in Mar 2025

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was the first time my husband and I have been without our 3 children in about 2 years. We initially booked a full lakeview room. When checking in, the front desk told us it would be at least 6 hours for our room and probably even longer because there were 6 people in front of us. We had a concert to go to that started at 7 so there was nonway we could wait that long. So we switched rooms and she made sure that we knew once we switched there was no going back. It felt like she was purposely ripping us off. Night 2 i started getting a coigh and swollen eyes. I found black mold in our closet! So not only did we not get our promised lakeview room but my room was filled with black mold. Very disappointed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Walter, Northbrook

Liked: Cleanliness, staff & service, property conditions & facilities
$87 parking😡
Stayed 1 night in Mar 2025

10/10 Excellent

Clair

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the bed was very comfortable. The hotel was quiet and I had a restful night. I was running behind in the morning and they graciously extended mt check out time by an hour without question. The view from my room was great: got a view of the green river, Navy Pier, and the lake 😊
Stayed 1 night in Mar 2025

10/10 Excellent

Amandip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chi town st Patrick’s weekend

Great hotel, and friendly staff. Awesome location, for walking distance to the Chicago riverwalk, the bean, and navy pier. Also, famous Giordanos and Nandos for food options.
Stayed 2 nights in Mar 2025

4/10 Poor

Alexia

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Employee opened door while I was naked

I had just gotten out of the shower and I hear the door ring then right away they keyed in (cleaning employee) no wait to see if anyone answered or anything I was naked and had to sprint to the door to shut it as she opened it, I feel that my privacy was violated and she almost saw me naked
Stayed 1 night in Mar 2025