voco Chicago Downtown - Riverwalk by IHG

3.5 star property
3.5-star hotel near Merchandise Mart

Choose dates to view prices

Photo gallery for voco Chicago Downtown - Riverwalk by IHG

Exterior
Property video
Lobby
Food and drink
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪1 min walk‬
  • Place, Chicago Riverwalk
    ‪11 min walk‬
  • Place, Michigan Avenue
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

Premium Room, 2 Queen Beds (Bath Shower Combination)

9.0 out of 10
Wonderful
(53 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Chicago Skyline View)

9.8 out of 10
Exceptional
(30 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Walk-In Shower)

9.2 out of 10
Wonderful
(25 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(62 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Hearing Accessible

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed (Chicago Skyline View)

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(42 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the area

Chicago

Downtown Chicago stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find Merchandise Mart and Chicago Riverwalk. Michigan Avenue and Millennium Park are also within 2 miles (3 km).

What's nearby

  • Merchandise Mart - 1 min walk - 0.1 km
  • Chicago Riverwalk - 11 min walk - 1.0 km
  • Michigan Avenue - 13 min walk - 1.1 km
  • Millennium Park - 16 min walk - 1.4 km
  • Art Institute of Chicago - 19 min walk - 1.6 km

Getting around

  • Merchandise Mart Station - 5 min walk
  • Millennium Station - 17 min walk
  • Chicago Midway Airport (MDW) - 41 min drive

Restaurants

  • ‪Gibsons Italia - ‬8 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Blue Bottle Coffee - ‬1 min walk
  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Starbucks - ‬5 min walk

About this property

voco Chicago Downtown - Riverwalk by IHG

3.5-star hotel near Merchandise Mart
Voco Chicago Downtown - Riverwalk by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 15 meeting rooms are available. Event space at this hotel measures 25000 square feet (2323 square meters) and includes conference space. The business-friendly voco Chicago Downtown - Riverwalk by IHG also features concierge services, express check-out, and a front-desk safe. Parking is available for a fee. A complete renovation of voco Chicago Downtown - Riverwalk by IHG was completed in July 2022.

This 3.5-star Chicago hotel is smoke free.

  • 293 guestrooms or units
  • 10 levels
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Voco Chicago Downtown - Riverwalk by IHG offers 293 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 63 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 63 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 5:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Voco Downtown
voco Chicago Downtown
voco Chicago Downtown by IHG
Voco Chicago Riverwalk By Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Chicago
voco Chicago Downtown - Riverwalk by IHG Hotel Chicago

Frequently asked questions

How close is voco Chicago Downtown - Riverwalk by IHG to the airport?

Voco Chicago Downtown - Riverwalk by IHG is 12.9 mi (41-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at voco Chicago Downtown - Riverwalk by IHG?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at voco Chicago Downtown - Riverwalk by IHG on Mar 22, 2026 start from CA $198, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does voco Chicago Downtown - Riverwalk by IHG have an airport shuttle?

Airport shuttle services are not available at voco Chicago Downtown - Riverwalk by IHG.

How close is voco Chicago Downtown - Riverwalk by IHG to the beach?

This hotel is 1.6 mi (13-min drive) from Ohio Street Beach and 2.5 mi (17-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does voco Chicago Downtown - Riverwalk by IHG offer free breakfast?

Free breakfast isn’t offered at voco Chicago Downtown - Riverwalk by IHG, but buffet breakfast is offered for a fee of between USD 26 and 32 for adults, USD 16 and 23 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to noon.

Is there a casino at voco Chicago Downtown - Riverwalk by IHG?

No, there is no casino at this hotel, but Bally's Casino Chicago (17-min walk) is nearby.

What time is check-in at voco Chicago Downtown - Riverwalk by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in costs USD 50.00 (subject to availability).

Is there free parking at voco Chicago Downtown - Riverwalk by IHG?

Free parking is not available at this hotel. Self parking is available for USD 63 per day.

Does voco Chicago Downtown - Riverwalk by IHG have a pool?

Voco Chicago Downtown - Riverwalk by IHG features an indoor pool. Guests can enjoy pool access from 5:00 AM to 11:00 PM.

Does voco Chicago Downtown - Riverwalk by IHG have a restaurant?

Yes, there is a restaurant on site.

Does voco Chicago Downtown - Riverwalk by IHG have a spa?

There are no spa services available at this hotel.

How close is voco Chicago Downtown - Riverwalk by IHG to downtown Chicago?

Voco Chicago Downtown - Riverwalk by IHG is 0.8 mi away from Chicago.

voco Chicago Downtown - Riverwalk by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2407 out of 3704 reviews
Rating 8 - Good. 671 out of 3704 reviews
Rating 6 - Okay. 295 out of 3704 reviews
Rating 4 - Poor. 154 out of 3704 reviews
Rating 2 - Terrible. 177 out of 3704 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Shonta

Liked: Cleanliness, property conditions & facilities
This room was bomb walk in shower spacious nice bed it was great parking is 64$ breakfast was 37$
Stayed 1 night in Feb 2026

10/10 Excellent

Terra

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was lovely. Hotel was clean. Rooms were great. Only negative was the shower sucked. Low pressure and not a ton of hot water one day. Still great value.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jelena

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I had a great stay at Voco]! The staff was friendly and helpful, and my room was clean and comfortable. The location was perfect for exploring, and I especially enjoyed the view from our room. Highly recommend!
Stayed 3 nights in Nov 2025

10/10 Excellent

Raven

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room
Stayed 5 nights in Aug 2025

2/10 Terrible

Jim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff was rude and incompetent- the hotel is inconveniently located. We travel to CHI 10-12 times per year and stay at various properties- this will be our last stay here

8/10 Good

Ngoc Gia Nghi

Stayed 1 night in Nov 2025

10/10 Excellent

Martha morales

Liked: Cleanliness
Clean rooms!
Stayed 1 night in Nov 2025

6/10 Okay

Leonardo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Although the room and experience was almost right, there were a few issues to where I felt like I deserved a discount for. First, the hotel advertised casting content to the TV’s but my room did not have a functioning TV at first, requiring a technician to come fix it across the first two to three days of my stay. Then, housekeeping came in to clean the room and left the door propped open for the entire day, leaving all my belongings exposed and easily able to be stolen while I was out. I had the best experience I could, but feel that I shouldn’t have paid what I did after having these issues.
Stayed 9 nights in Nov 2025

10/10 Excellent

Stan, McKinney

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!
Stayed 2 nights in Nov 2025

10/10 Excellent

ndeye

Stayed 5 nights in Nov 2025

10/10 Excellent

Dimitri

Stayed 2 nights in Nov 2025

10/10 Excellent

kadean, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 3 nights in Nov 2025

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Heidi at the front desk did an outstanding job to make sure we were comfortable. The views from the room were fantastic!
Stayed 4 nights in Nov 2025

10/10 Excellent

Tahmia

Stayed 5 nights in Nov 2025

10/10 Excellent

Olivia

Stayed 2 nights in Nov 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has chic finishes and is very clean. Location is unbeatable in relation to river north and the west loop area.
Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Stayed 1 night in Nov 2025

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Keith

Stayed 1 night in Nov 2025

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 1 night in Nov 2025

10/10 Excellent

Theresa, Riverview

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great property
Stayed 2 nights in Nov 2025

4/10 Poor

Robert

Business traveller
Stayed 2 nights in Nov 2025

10/10 Excellent

Zixin

Stayed 4 nights in Nov 2025

8/10 Good

Gilbert

Stayed 1 night in Nov 2025

10/10 Excellent

Bill

Stayed 4 nights in Nov 2025