Note fondée sur 100 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 mars 2024 sur Expedia
par un voyageur
Publié le 2 mars 2024 sur Expedia
Clean
par un voyageur
Publié le 1 mars 2024 sur Expedia
Excellent service and very clean.
par un voyageur
Excellent stay
Publié le 29 févr. 2024 sur HotelsBeautiful hotel, clean and friendly. Close access to the freeway and several shops nearby for whatever you may want.
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Good neighborhood
par un voyageur
Publié le 26 févr. 2024 sur Expedia
property was new
par un voyageur
great experince
Publié le 25 févr. 2024 sur Hotelspar un voyageur
Disappointing
Publié le 25 févr. 2024 sur HotelsOur check-in process was horrible. The front desk processed our credit card for incidentals three times. The man at the front desk kept crediting it and recharging our card. He couldn't figure out the check-in, so he let us into our room without giving us keys. We did not receive keys until 11:30pm. The following day, we were told our payment didn't go through. I literally pulled my laptop out and showed them all the charges they processed. Our key was deactivated and we were locked out of our room. After speaking to the manager and sorting everything out, I requested a late check-out to which the manager agreed. We had a late night on our last night, so my husband and son were still sleeping when our room was called just after regular check-out time telling us that we were going to be charged because we hadn't checked out yet. I spoke to the same manager again, and she apologized for the confusion and ensured us that we would not be charged. Had one of these things happened, I would have understood; however, it was one issue after another. While the staff was not rude, things seemed very unorganized. On a positive note, the hotel was clean and the room was comfortable. Breakfast was decent.
par un voyageur
Publié le 22 févr. 2024 sur Hotels
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Best customer service , Angelica at the front desk was very friendly and very helpful. Will definitely stay here again.
