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Captains Club Hotel

4.0 star property
4-star spa hotel near New Forest National Park

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Photo gallery for Captains Club Hotel

In-room safe, free WiFi, bed sheets
Luxury Suite, 3 Bedrooms, River View | Living area
Exterior
View from property
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Wick Lane, Christchurch, England, BH23 1HU
  • Place, Christchurch Priory
    ‪5 min walk‬
  • Place, Regent Centre
    ‪6 min walk‬
  • Place, Southbourne Beach
    ‪3 min drive‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪12 min drive‬

Room options

View all photos for Luxury Double Room, River View

Luxury Double Room, River View

Luxury Double Room, River View

9.6 out of 10
Exceptional
(16 reviews)
  • River view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Twin Room, River View

Luxury Twin Room, River View

Luxury Twin Room, River View

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Suite, River View (Small)

Luxury Suite, River View (Small)

Luxury Suite, River View (Small)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Luxury Suite, River View (Large)

In-room safe, free WiFi, bed sheets

Luxury Suite, River View (Large)

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Suite, 3 Bedrooms, River View

Luxury Suite, 3 Bedrooms, River View

Luxury Suite, 3 Bedrooms, River View

  • River view
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Luxury Double or Twin Room, Mobility Accessible

Luxury Double or Twin Room, Mobility Accessible

Luxury Double or Twin Room, Mobility Accessible

  • River view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite, Multiple Beds, River View

Luxury Suite, Multiple Beds, River View | Living area

Luxury Suite, Multiple Beds, River View

  • River view
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the area

Christchurch

On riverwalk.Within a 10-minute walk of the hotel, you'll find Christchurch Priory and Regent Centre. Christchurch Castle and Stanpit Marsh are also within half a mile (1 km).

What's nearby

  • Christchurch Priory - 5 min walk - 0.4 km
  • Christchurch Castle - 6 min walk - 0.5 km
  • Regent Centre - 6 min walk - 0.6 km
  • Stanpit Marsh - 9 min walk - 0.8 km
  • Southbourne Beach - 3 min drive - 2.0 km

Getting around

  • Christchurch Station - 14 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 9 min drive

Restaurants

  • ‪Maravi - ‬8 min walk
  • ‪Tuckton Tea Gardens - ‬13 min walk
  • ‪The Saxon Bar - ‬8 min walk
  • ‪Caffè Nero - ‬6 min walk
  • ‪Cuckoos Coffee Bar - ‬7 min walk

About this property

Captains Club Hotel

4-star spa hotel near New Forest National Park
Captains Club Hotel offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at Captains Club Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Christchurch hotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 2006
  • Full breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Captains Club Hotel offers 29 air-conditioned accommodations with safes and complimentary bottled water. 43-inch Smart televisions come with digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Christchurch hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Captains Club Hotel Christchurch
Captains Club Christchurch
Captains Club Spa
Captains Club Hotel Hotel
Captains Club Hotel Christchurch
Captains Club Hotel Hotel Christchurch

Captains Club Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 162 out of 209 reviews
Rating 8 - Good. 38 out of 209 reviews
Rating 6 - Okay. 8 out of 209 reviews
Rating 4 - Poor. 1 out of 209 reviews
Rating 2 - Terrible. 0 out of 209 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with very helpful staff and quality food. Lovely location. Will return.
Stayed 2 nights in Nov 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, fabulous situation great location. Perfect for a stay in Christchurch. Staff were very hospitable. Lauren Jane and Sam were incredible. The only thing we need to watch is keeping the public toilet clean it lets them down. Also miss having the touches like tablecloth's at dinner in a separate restaurant that used to be. Also, the fish knife is having fish and the steak knife they're having steak. Also missed seeing the Porter at the door to be able to help in with luggage. Just those little fine touches are missed. Again making sure a glass of white wine is chilled enough is imperative. All these things are minor and the majority of the things they have right They also had a new lady on the podium as you went to the restaurant with the dark hair. We arrived on a Saturday and she was incredible. Totally engaging on top of her game, incredibly good maître D. She's so outstanding any hotel would be headhunting her. She makes a great benchmark for training new staff she will go a long way for sure! We look forward to our next stay at The Captains Club very much... well done !!
Stayed 1 night in Nov 2025

10/10 Excellent

STEVEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Ian

Stayed 1 night in Nov 2025

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and right on the river and the little water taxi to the other side just outside. Excellent food and friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Kate

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab stay, lovely breakfast. Very comfortable bedrooms (shame there was a disco at the sailing club next door!) Would highly recommend and loved the 3 bed suite as a family of 5
Stayed 1 night in Oct 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel , amazing view of the river , was given a upgrade wow it was a 2 bedroom apartment floor to ceiling window in lounge to relax and watch the boats sail by what more could we ask for . The food was all delicious, we had breakfast , lunch and dinner , staff were all very friendly . The hydropool in spa was relaxing everywhere was clean . There were a couple of niggles in the room , the bed was making creaking noises every movement which was a bit annoying so maybe the bedstead was loose ? But other than that it was very comfortable to sleep in , the rooms were incredibly warm so had to open windows couldn’t see any heating on anywhere , one bedside lamp wasn’t working , one of the bathroom sink plunger plugs was very hard to let water out when sink was full it worked eventually , and after a day everytime we opened the room door it started to stick and had to pull door towards us first in order for it to release to get in , all these are easily fixable so we didn’t complain as we were only there for 2 days and we had a lovely stay and would defiantly stay there again
Lovely prawn ciabatta for lunch
Wick ferry on the doorstep of hotel
Outside seating with view of river
One of the bathrooms this had a bath , the other a big shower
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicola

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Gwenda

Good, shame about the food

Accommodation excellent but the hotel was let down by the many mistakes made by the restaurant and bar
Stayed 3 nights in Sep 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Very good stay at the Captains Club perfect view, it was just one night and we loved it. We had dinner which was also great. Thank you!
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and ideal location to explore.
Stayed 3 nights in Jul 2025

8/10 Good

Gwyn

Liked: Staff & service
Disliked: Property conditions & facilities
River view and surroundings. Not pristine in bedroom & bathroom
Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Staff & service, amenities
We love staying here. Beautiful location. Staff very attentive and look after you at every opportunity. The rooms are spotlessly clean, spacious and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Katrina

Stayed 1 night in Jun 2025

8/10 Good

Lauraine

We had a lovely time. It’s a really nice hotel. The staff are great although service was a little slow for breakfast. A beautiful setting
Stayed 1 night in Jun 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel, quiet, very comfy bed, excellent location, good choice at breakfast, friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Reception staff were exceptional
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower in tub should have bar to hang on to while exiting & entering. Very dangerous as is.
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Accommodation is expensive but excellent. Restaurant service could have been more relaxed. Location is superb alongside the river. Restaurant is overpriced ! Having said that we will be back because of the excellent location and the fabulous suite we had.
Stayed 2 nights in Mar 2025

10/10 Excellent

David Da

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always the Captains Club hotel was excellent!
Stayed 9 nights in Feb 2025

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from entire team.Great room and river view. FOOD was exceptional and hotel size very comfortable to accommodate all guest requirementd.Definitely revisit
Stayed 1 night in Feb 2025