Note fondée sur 157 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de elmira
Publié le 14 mai 2024
Very remote
Limited food choices
Staff was great
Pool area very nice; beach not so nice
Commentaires de Gestion de l’hôtel
20 mai 2024 par Front Office Manager: K. Garvey, Gestion de l’hôtel
Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed our staff's hospitality and the pool area. We apologize for the limited food choices and the condition of the beach. Your comments are valuable to us, and we are continuously working to improve our offerings. We hope to welcome you back and provide an even better experience in the future.
par un voyageur
Publié le 10 avr. 2024
The property is quiet, and rekaxung, which is what we were looking for. The property is beautiful, and secluded with great views of the ocean. All in all I great time! We did not like the lack of food options, being that it was an all inclusive, basically if you did not show up at the start of service, you wete left with scraps, with little to no refresh on the food. They also have a spotty taxi service that really depended on which drivers were driving that particular day. We wanted to highlight J'Shyla she checked us in, and was very helpful and professional during our entire stay, she and the twins at the front desk are the reason why we will get back thete soon.
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Front Office Manager: K. Garvey, Gestion de l’hôtel
We're absolutely thrilled to hear that you had such a fantastic time at Divi Carina Bay Resort! It's always wonderful to know that our guests enjoyed their experience to the fullest. We hope to welcome you back again soon.
par un voyageur
Publié le 25 févr. 2024
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Front Office Manager: K. Garvey, Gestion de l’hôtel
Thank you for sharing.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Staff was fantastic. Still remodeling but our room was great. Fantastic balcony overlooking Caribbean sea
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Front Office Manager: K. Garvey, Gestion de l’hôtel
Happy to hear you enjoyed your stay. Thank you for sharing.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Front Office Manager: K. Garvey, Gestion de l’hôtel
Thank you for sharing
par un voyageur de Nixa
Publié le 16 févr. 2024 sur Expedia
We stayed here for three nights in February . I was skeptical after reading reviews, but I will say don’t listen and give them a chance. We really enjoyed our stay. Our room was right on the beach, clean and spacious. I know it’s a little away from a lot of things so rent a car and make day trips. You can drive from one end of the island to the other in 45 minutes. The food was always good and the staff very friendly and willing to help. Possibly a little under staffed but they do a great job! We snorkeled right in front of the hotel, even though we didn’t see a lot of sea life it was still enjoyable. A little rocky getting in so wear your water shoes. I do wish they had small tables at the beach chairs and more umbrellas so get out there early. I would definitely stay here again.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Front Office Manager: K. Garvey, Gestion de l’hôtel
Thank you for taking the time to share your experience with us. We are overjoyed to hear that you enjoyed your stay with us.
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Front Office Manager: K. Garvey, Gestion de l’hôtel
Thank you for taking the time to post your review.
par un voyageur
Publié le 10 févr. 2024 sur Expedia
Family vacation. The property is in the process of renovation. There are limited options for food. Breakfast bar and stations were great with healthy options. Lunch is a bit more challenging as only the bar is cooking and wait was up to an hour for food. The coffee shop had sandwiches to go 2 of our 5 days . The dinner restaurant is only open limited evenings or bar food. The wait time in the restaurant was also 40 min. Not sure if limited kitchen staff was the issue , the same wait staff worked in both restaurants morning and Evening. The management was on site. I think they are trying but have a way to go to raise up to a higher level. The staff were all friendly and seemed to enjoy interacting with guest. I would not return to this location unless there were more on site improvements for food. Also the taxi service is $10 a person one way basically any destination. The taxi was attentive and made great restaurant recommendations.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Raul Urbina, Gestion de l’hôtel
Dear Guest,Thank you very much for your feedback.I am really sorry to hear about the waiting time during the lunch. We will address your concerns and we will make improvements. On the other hand, I am glad to learn that our team was friendly, and you saw them enjoying their interactions with you and other guests. Again, we appreciate your feedback, and we will follow up on the issues your brought to our attention.Raul UrbinaGeneral Manager
par un voyageur
Publié le 1 févr. 2024 sur Expedia
Property is out from town and a taxi is needed to go anywhere but they have their own drivers and they pick you up any time you request...in advance. Alex is great. Property sits right on the beach but could use some maintenence, nothing unbearable.
Commentaires de Gestion de l’hôtel
2 févr. 2024 par Front Office Manager: K. Garvey, Gestion de l’hôtel
Thank you for taking the time to write this review. We are happy to hear you had a good time. We do apologize for the maintenance; we are working on getting the property to a wonderful space.
par un voyageur
Publié le 29 janv. 2024 sur Expedia
The staff were friendly and very helpful; the environment is very vibrant!!
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Front Office Manager: K. Garvey, Gestion de l’hôtel
Thank you for choosing Divi Carina Bay Resort for your stay. We are happy to hear you enjoyed your time with us. We look forward to seeing you again..
