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Hotel on the Cay

3.0 star property
3-star beachfront hotel with free WiFi

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Photo gallery for Hotel on the Cay

Aerial view
Beach bar
Superior Suite, Multiple Beds, Ocean View | Beach/ocean view
Exterior
Premium bedding, free cribs/infant beds, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Protestant Cay, Christiansted, St. Croix, 822
  • Place, Protestant Cay
    ‪1 min walk‬
  • Place, Protestant Cay Beach
    ‪1 min walk‬
  • Place, Sugar Beach
    ‪11 min drive‬
  • Airport, Christiansted (STX-Henry E. Rohlsen)
    ‪32 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Ocean View (SUPERIOR OCEAN VIEW ROOM)

Premium bedding, free cribs/infant beds, free WiFi, bed sheets

Superior Room, 1 King Bed, Ocean View (SUPERIOR OCEAN VIEW ROOM)

7.0 out of 10
Good
(31 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Ocean View

Premium bedding, free cribs/infant beds, free WiFi, bed sheets

Superior Suite, Multiple Beds, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed

View all photos for Superior Room, 2 Queen Beds, Ocean View

Superior Room, 2 Queen Beds, Ocean View

Superior Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Ocean View

Deluxe Apartment, 2 Bedrooms, Ocean View | Living area

Deluxe Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 116 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

About the area

Christiansted

On the beach.With a stay at this Christiansted hotel, you'll be steps from Protestant Cay and Protestant Cay Beach. Scale House and Old Danish Customs House are also within half a mile (1 km).

What's nearby

  • Protestant Cay - 1 min walk - 0.0 km
  • Protestant Cay Beach - 1 min walk - 0.1 km
  • Sugar Beach - 11 min drive - 3.4 km
  • Divi Carina Bay Casino - 29 min drive - 18.0 km
  • St. Croix Point Udall - 40 min drive - 21.4 km

Getting around

  • Christiansted (SSB-St. Croix Seaplane Base) - 2 min drive

Restaurants

  • ‪Crucian Cafe - ‬4 min walk
  • ‪Shupe's on the Boardwalk - ‬17 min walk
  • ‪Virgin Islands Coffee Roasters - ‬14 min walk
  • ‪Rum Runners - ‬18 min walk
  • ‪Z Cafe - ‬5 min walk

About this property

Hotel on the Cay

3-star beachfront hotel with free WiFi
As a guest of Hotel on the Cay, you'll find a terrace, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel on the Cay also features multilingual staff, a garden, and a front-desk safe. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Christiansted hotel.

  • 53 guestrooms or units
  • 3 levels
  • 2 buildings
  • Towels for the beach
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Smoking in designated areas
  • Bar or lounge
Hotel on the Cay offers 53 air-conditioned accommodations with coffee/tea makers and ceiling fans. Rooms open to balconies. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include showers.

This Christiansted hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

Similar properties

Beach/ocean view
Palms Resort and Beach
Christiansted
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, 899 reviews
The price is CA $139
CA $174 total
includes taxes & fees
Apr 27 - Apr 28
Palms Resort and Beach

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Toaster oven

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25 per night
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cay Christiansted
Cay Hotel
Hotel Cay
Hotel Cay Christiansted
On The Cay Hotel
Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands
On The Cay Christiansted
Hotel on the Cay Hotel
Hotel on the Cay Christiansted
Hotel on the Cay Hotel Christiansted

Frequently asked questions

How close is Hotel on the Cay to the airport?

Hotel on the Cay is 0.6 mi (2-min drive) away from the Christiansted (SSB-St. Croix Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel on the Cay?

As of Apr 26, 2026, prices found for a 1-night stay for 2 adults at Hotel on the Cay on May 12, 2026 start from CA $145, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel on the Cay have an airport shuttle?

Airport shuttle services are not available at Hotel on the Cay.

How close is Hotel on the Cay to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hotel on the Cay offer free breakfast?

Hotel on the Cay does not offer free breakfast.

Is there a casino at Hotel on the Cay?

No, there is no casino at this hotel, but Divi Carina Bay Casino (18-min drive) is nearby.

What time is check-in at Hotel on the Cay?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Hotel on the Cay?

Free parking is not available at this hotel. Self parking is available for USD 25 per night.

Does Hotel on the Cay have a pool?

Hotel on the Cay does not have a pool.

Does Hotel on the Cay have a spa?

There are no spa services available at this hotel.

How close is Hotel on the Cay to downtown Christiansted?

Hotel on the Cay is 0.3 mi away from Christiansted.

Hotel on the Cay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 267 out of 803 reviews
Rating 8 - Good. 250 out of 803 reviews
Rating 6 - Okay. 143 out of 803 reviews
Rating 4 - Poor. 71 out of 803 reviews
Rating 2 - Terrible. 72 out of 803 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Scott

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 5 nights in Feb 2026

10/10 Excellent

Latonya, Waldorf

Stayed 6 nights in Jan 2026

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
The beach is wonderful. We frequent St. Croix, yearly. And I always wanted to give this place a chance. We did not have bath towels or beach towels available to us for our stay. How are you supposed to even take a shower? And they just expected us to be OK with it. That is a simple necessity. The TV did not work in the room, which would’ve been helpful to relax our children at night. I would go back just to experience the bar, but I would never stay at the hotel again.
Stayed 1 night in Dec 2025

4/10 Poor

Marvin

Stayed 2 nights in Jan 2026

10/10 Excellent

Dimion

Liked: Cleanliness, amenities, property conditions & facilities
2 nd time staying here and I love it.
Stayed 2 nights in Jan 2026

8/10 Good

Andrew

Stayed 1 night in Jan 2026

8/10 Good

Andrew

Liked: Cleanliness
Room was spacious. Staff was friendly. Beach area was nice.
Stayed 6 nights in Jan 2026

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The condo was beautiful and was everything and more for our vacation. Everyone was so friendly that lived in the condo and the host was fantastic to say the least about them.
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

8/10 Good

natalie

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again for that price
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Stayed 5 nights in Jan 2026

2/10 Terrible

Louis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be condemmed; it is a Roach Motel; how you can even put this on your site for people to go to is beyond me; I wouldnt let me dog stay there. We got into the room, and immediately left
Stayed 6 nights in Jan 2026

10/10 Excellent

Alfredo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great to be back and seeing the good work being done. Staff is always wonderful! Bravo☮️💞😍🎶🇺🇸🎉
Stayed 7 nights in Jan 2026

10/10 Excellent

Jennifer, Coatesville

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The views, private beach, and hotel bar are incredible. The hotel is a little outdated and under a little construction but is the best place to stay while in St. Croix!
Stayed 1 night in Dec 2025

4/10 Poor

Kenneth

Liked: Cleanliness
Disliked: Property conditions & facilities
Fire alarms chirping continuously due dust from construction. Patio door didn't lock and had to be lifted to open or closed. Light bulbs burnt out leaving room poorly lit. Maintenance under staffed. No path to roll luggage requiring to lift heavy luggage up three flights of stairs. Not senior friendly.
Stayed 7 nights in Dec 2025

4/10 Poor

Kelly, Prosser

Disliked: Cleanliness, amenities, property conditions & facilities
I had asked for a ground floor room when I booked the reservation, I told them I was coming in late and would not make it to the hotel until after 11 PM, I was told that is no problem, there is always someone there. When I arrived and rode the water taxi to the hotel the office was closed the driver of the boat said there is no one there to give me a room. I said can you call somebody and have them come help. He said I am supposed to help you but I don't know how. I told him everything was supposed to be arranged and ready for my arrival, and he said that he could get the information and the key and let me in and I would have to check in with them in the morning. He tried to give me a room on the third floor that they had reserved for me but I told him I was unable to use the stairs since there was no elevator. After a long struggle we ended up with a room on the ground floor. The room was not great, everything was very chipped up. The sliding door to the balcony was trashed and there was no seal frame on the fixed glass and when you opened the door the frame fell out. The beach is nice, but it is public and it is quite often full of drunken sailors or locals. The hotel is in Mid restoration so there is construction everywhere. The people are very nice but the room Wi-Fi or TV we're not functioning, so everything was done via Cell Phone instead of having available Wi-Fi. I called every single day to have it repaired and was assured that it would be fixed. It was never fixed
Stayed 5 nights in Dec 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, amenities
Property is under construction. It’s loud and messy.
Stayed 7 nights in Dec 2025

2/10 Terrible

Brandy

Stayed 1 night in Dec 2025

2/10 Terrible

Anna

Stayed 1 night in Dec 2025

6/10 Okay

Shane

Travelled with partner
1.housekeeping needs to be done daily instead of every other day.it’s the beach and who wants sand in their bed. Biggest gripe also is beach towels. There were never any clean ones. We went 4 days with the same towel. On fifth day early that morning I was requesting clean beach towels and they just kept saying they are at the laundry. Finally they brought us towels after dark. Why in the world would it take 5 days to get clean towels? 2. Stairwell behind the bar that takes you to 3 rd floor needs lights working. It was completely dark and it is a trip/ fall hazard. They also need to be clean daily. 3. This place has potential to be a 5 star resort if they would just put more work ethic into the place. Love the island and the views from the rooms are amazing.
Stayed 7 nights in Dec 2025

2/10 Terrible

Kimora

Stayed 3 nights in Dec 2025

10/10 Excellent

kevin

Stayed 3 nights in Dec 2025

4/10 Poor

Nicholas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Tv in room didn't work hotel was extremely dated and the bed was more than firm.
Stayed 1 night in Nov 2025

2/10 Terrible

Seth

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Should be condemned
Stayed 11 nights in Sep 2025

2/10 Terrible

Micah, Philadelphia

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I stayed at Hotel On the Cay in St. Croix and my experience was extremely disappointing from the moment I arrived. My room was not cleaned at all — there were used cups, sand everywhere, and the hot water barely worked. The room also had holes and rust on the walls, which made it feel extremely neglected. On my last day, the water went out for over 5 hours, and the hotel couldn’t even offer guests access to another room to shower at their second property. The staff was rude, unhelpful, and didn’t seem to care about the issues guests were dealing with. The ferry, which they claim runs every 5 minutes, was actually running once every hour, causing long waits and wasted time. To make things worse, they even charge guests for beach chairs on their own beach, which is ridiculous. This was by far the worst hotel experience I’ve ever had. I will never return, and I do not recommend this hotel to anyone.
Stayed 4 nights in Nov 2025