Note fondée sur 595 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 févr. 2024
Did not like the location
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear David,Thanks for the stay and feedback. My apologies for all the inconvenience. Your reviews are important to us. Sincerely, Hotel Manager
par un voyageur
Publié le 14 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager
par un voyageur
Publié le 7 févr. 2024 sur Expedia
The hotel was quiet and it looked cleaned inside and outside. When I removed my shoes in the room I could feel the dust under my feet’s. When Inopned the curtains in the morning I could see the dust on the floors. Check the picture of the air unit with a wire going cross the unit. It is no way within the electrical code.
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Commentaires de Gestion de l’hôtel
9 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Robert,Thank you for your stay. We're pleased to hear that you found the hotel quiet and well-maintained inside and out. However, we sincerely apologize for any inconvenience caused by the dust in your room. We take cleanliness seriously and will address the issue promptly to ensure a more comfortable experience for our guests. Additionally, we appreciate you bringing the concern about the air unit with the wire to our attention. Our maintenance team will investigate and rectify any deviations from electrical code standards. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Tammy,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager
par un voyageur de Bastrop
Publié le 3 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Hotel Manager , Gestion de l’hôtel
Dear James,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager
par un voyageur
Publié le 1 févr. 2024 sur Expedia
Very clean
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Gustavo,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and we are pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager
par un voyageur
Publié le 15 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 janv. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Calan,Thank you so much for your excellent rating! We're thrilled to have exceeded your expectations and provided you with a fantastic experience. Your 5 out of 5 rating means a lot to us. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 14 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 janv. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your perfect rating! We are delighted to know you had a positive experience during your stay. Your support means a lot to us, and we look forward to welcoming you again.Sincerely, Hotel Manager
par un voyageur
Publié le 10 janv. 2024 sur Expedia
Very nice
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Calan,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay with us. Providing a pleasant experience for our guests is our top priority, and we're glad that we met your expectations. We look forward to welcoming you back again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 6 janv. 2024 sur Expedia
They didn't have a baby crib, there were cockroaches in the bathroom, the beds were broken
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Thyared,Thanks for being a guest at our hotel. Our apologies for the inconvenience you had with the stay. Our hospitality ensures a nice experience for our guests, but something has not worked here. Unfortunately, we could not provide you with the good staying experience which you deserved. Kindly understand and give us another chance to prove ourselves.Sincerely, Hotel Manager
