Note fondée sur 976 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
4,4 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 9 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
27 oct. 2023 par Mark--Rooms Division Manager, Gestion de l’hôtel
Hi Karol......Thank you for taking the time to complete the survey about your stay at the Crowne Plaza Cleveland at Playhouse Square. As the Rooms Division Manager, I take all feedback (positive and negative) seriously and make the effort to pass on all information to the respective department heads.We set high expectations for our employees and our property and I am happy to see we met them.Thank you again and we look forward to having you back here again soon.Regards,Mark PosnerRooms Division Manager
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 19 août 2022 sur Hotels
5 sur 5
par un voyageur

Publié le 14 juill. 2022 sur Expedia
Personnel très accueillant!
5 sur 5
par un voyageur

Super séjour

Publié le 5 juill. 2021 sur Hotels
Hotel tres bien situé en plein centre de Cleveland. Parking à 2 minutes à pied de l'hôtel, grande chambre avec une tres belle vue !
5 sur 5
par un voyageur

Publié le 30 mai 2024
Wonderful room with bunk beds for our family. Hotel was amazing and staff was great.
Commentaires de Gestion de l’hôtel
31 mai 2024 par Mark--Rooms Division Manager, Gestion de l’hôtel
Hi Lauren......Thank you for taking the time to complete the survey and the kind words about your stay at the Crowne Plaza Cleveland at Playhouse Square. As the Rooms Division Manager, I take all feedback (positive and negative) seriously and make the effort to pass on all information to the respective department heads.We set high expectations for our employees and our property and I am happy to see we met them.Thank you again and we look forward to having you back here again soon.Regards,Mark PosnerRooms Division Manager
1 sur 5
par un voyageur

Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Mark--Rooms Division Manager, Gestion de l’hôtel
Hi Tiff......Thank you for taking the time to complete the survey about your stay at the Crowne Plaza Cleveland at Playhouse Square. As the Rooms Division Manager, I take all feedback (positive and negative) seriously and make the effort to pass on all information to the respective department heads.We set high expectations for our employees and our property and I am disappointed we were not able to meet them.Thank you again and we look forward to having you back here again soon and show you your experience was a one time occurrence.Regards,Mark PosnerRooms Division Manager
5 sur 5
par un voyageur

Publié le 1 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Mark--Rooms Division Manager, Gestion de l’hôtel
Hi Connie......Thank you for taking the time to complete the survey about your stay at the Crowne Plaza Cleveland at Playhouse Square. As the Rooms Division Manager, I take all feedback (positive and negative) seriously and make the effort to pass on all information to the respective department heads.We set high expectations for our employees and our property and I am happy to see we met them.Thank you again and we look forward to having you back here again soon.Regards,Mark PosnerRooms Division Manager
5 sur 5
par un voyageur

Publié le 29 févr. 2024 sur Expedia
The hotel was very nice, staff was nice & bed was comfy! The only thing I would’ve done was pay for valet! Walkable to my sisters wedding & nightlife!
Commentaires de Gestion de l’hôtel
1 mars 2024 par Mark--Rooms Division Manager, Gestion de l’hôtel
Hi Jasmine......Thank you for taking the time to complete the survey and the kind words about your stay at the Crowne Plaza Cleveland at Playhouse Square. As the Rooms Division Manager, I take all feedback (positive and negative) seriously and make the effort to pass on all information to the respective department heads.We set high expectations for our employees and our property and I am happy to see we met them.Thank you again and we look forward to having you back here again soon.Regards,Mark PosnerRooms Division Manager
5 sur 5
par un voyageur

Will come back for sure.

Publié le 28 févr. 2024 sur Hotels
Stayed for the nights get away. Service was top great all-a-round. Definitely will stay again.
Commentaires de Gestion de l’hôtel
1 mars 2024 par Mark--Rooms Division Manager, Gestion de l’hôtel
Hi Tracy......Thank you for taking the time to complete the survey and the kind words about your stay at the Crowne Plaza Cleveland at Playhouse Square. As the Rooms Division Manager, I take all feedback (positive and negative) seriously and make the effort to pass on all information to the respective department heads.We set high expectations for our employees and our property and I am happy to see we met them.Thank you again and we look forward to having you back here again soon.Regards,Mark PosnerRooms Division Manager
5 sur 5
par un voyageur

Publié le 26 févr. 2024 sur Expedia
It was a great experience
Commentaires de Gestion de l’hôtel
1 mars 2024 par Mark--Rooms Division Manager, Gestion de l’hôtel
Hi Nicolea......Thank you for taking the time to complete the survey and the kind words about your stay at the Crowne Plaza Cleveland at Playhouse Square. As the Rooms Division Manager, I take all feedback (positive and negative) seriously and make the effort to pass on all information to the respective department heads.We set high expectations for our employees and our property and I am happy to see we met them.Thank you again and we look forward to having you back here again soon.Regards,Mark PosnerRooms Division Manager