Note fondée sur 237 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
83 % des clients le recommandent
4,5 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 8 mars 2024
.
Commentaires de Gestion de l’hôtel
8 mars 2024 par Holiday Inn Express & Suites Coffeyville, Gestion de l’hôtel
Thank you for choosing us for your hospitality needs. It was a pleasure hosting you and we look forward to another great stay at the Holiday Inn Express & Suites Coffeyville!
4 sur 5
par un voyageur

Publié le 21 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Holiday Inn Express & Suites Coffeyville, Gestion de l’hôtel
Thank you for a great review. You have definitely made my day. We will always go above and beyond to offer quality and comfort to our guests. We look forward to seeing you again.
5 sur 5
par un voyageur

Publié le 22 janv. 2024 sur Expedia
Nice property & check in was fast & friendly. Staff was friendly & prompt
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Holiday Inn Express & Suites Coffeyville, Gestion de l’hôtel
Your recommendation is appreciated, and we look forward to welcoming you again.
5 sur 5
par un voyageur

Publié le 24 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
25 déc. 2023 par Holiday Inn Express & Suites Coffeyville, Gestion de l’hôtel
Thank you for including the in your travel plans. We are happy you loved everything in regard to your accommodations. Your recommendation is appreciated, and we look forward to welcoming you again.
3 sur 5
par un voyageur

Publié le 25 nov. 2023 sur Expedia
Very upsetting that I had to pay almost $40 extra through Expidia when the rooms were only $128! That’s not right at all $ I paid 163!!!
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Holiday Inn Express & Suites Coffeyville, Gestion de l’hôtel
Brenda, we apologize for your inconvenience. Thank you for being our guest.
5 sur 5
par un voyageur

Publié le 23 nov. 2023 sur Expedia
Nice and quiet
Commentaires de Gestion de l’hôtel
24 nov. 2023 par Holiday Inn Express & Suites Coffeyville, Gestion de l’hôtel
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our property. I hope that we will impress you with exemplary service during future visits.
2 sur 5
par un voyageur

Publié le 21 nov. 2023 sur Hotels
Terrible checkin
Commentaires de Gestion de l’hôtel
22 nov. 2023 par Holiday Inn Express & Suites Coffeyville, Gestion de l’hôtel
Being an anonymous reviewer makes it difficult to determine and investigate your review. Thank you for your feedback.
5 sur 5
par un voyageur

Publié le 20 oct. 2023 sur Expedia
Nice, clean hotel.
Commentaires de Gestion de l’hôtel
23 oct. 2023 par Holiday Inn Express & Suites Coffeyville, Gestion de l’hôtel
Guest satisfaction is a top priority at our hotel; for that reason, we truly appreciate your comments regarding our hotel. We continue to reach for ways to improve the guest experience in all areas and hope you will experience those continued efforts on your next visit.
1 sur 5
par un voyageur

Publié le 20 sept. 2023 sur Expedia
i had made 8 reservations through a third party 3 weeks in advance, and when the holiday inn in coffeyville ks became overbooked, they canceled our reservations because we booked third party. that can be understandable, but what is not acceptable is that we had no warning. everyone drove over 2 hours to be turned away. will not be using the holiday inn.
Commentaires de Gestion de l’hôtel
21 sept. 2023 par Holiday Inn Express & Suites Coffeyville, Gestion de l’hôtel
Emily, we are extremely concerned to read your comments and apologize for the issue you had with your third party reservation and for the disappointment you had with the service provided by our team. Our staff genuinely cares about providing an enjoyable stay to all of our guests, so this incident is not a reflection of our usual service standards. Appropriate action has been taken to ensure this is not repeated. We again apologize for this unpleasant experience and hope you will consider a second visit.
4 sur 5
par un voyageur

Publié le 10 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2023 par Holiday Inn Express & Suites Coffeyville, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!