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"We just had the most amazing time there! We had full board and took three hotel tours: the morning canal tour, afternoon Tortuguero hill tour, and night tour. All our tours were with Johnny who is extremely knowledgeable and eager to answer all of your questions. He was very enthusiastic about the wildlife and fauna, which he is studying to become a more fully certified conservationist. The food was absolutely delicious, nutritious and prettily presented. Jayleen is such a talented chef. It was so rich and plentiful that we had to skip lunch. You have two choices for each meal and you set your own time. Dinner came with beer and wine. The staff was wonderful, so personable and pleasant (shout-out to Saraj!). The rooms were super clean, water pressure and temperature were great, the AC worked, clean water in the fridge. The hotel itself is in a shantytown neighborhood, but totally safe and eye-opening about life in a small town in CR. We were there in early March, and the weather was pretty good. It rained once at night and a couple of times a bit in the morning. You must do the Jaguar Trail (right by the hotel), but do have someone at the reception help you with your required day passes. The Sea Turtle conservatory is worth visiting. Karol or Cooper at the reception arranged for us to be picked up at the port, which was helpful because at first you will be rather confused by the winding little alleys to the hotel. However, you will find your way real quickly. "

"Great place to stay!"

"The package made it really easy to get to Tortugero but the listing and hotel could improve how it communicates the details, including transfer pick up and the two tours included. We had to chase the information. Our guide, Humberto, was fantastic. The food was fine but repetitive. Drinks we had to pay for but the cocktails were excellent. We were also put in a dated room that was inconsistent with the photos. Grounds and pool were immaculate. "

"Nice rooms and Brian was a great help at reception. "

"My stay here was wonderful. The staff was really sweet and the location was amazing. I loved sitting on the upper patio looking out at the waves as I read or had breakfast, and then walking a few steps to the ocean for a walk on the beach.Tortuguera itself is also special."

"The staff here was great, very helpful with planning tours, and with recommendations on what and where to go. Nelda and Luis were top notch "