Note fondée sur 967 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 mai 2024
The check-in area was nice and modern. However, the rooms were in an older section of the hotel. It was a long walk for someone who has problems walking. The carpet in the hallways looked Dirty and unvacuumed. Their room Smelled like a smoking room that had been cleaned. The lighting was very dim. We had to turn on all the lights to have enough light and that meant going around and turning each one on individually. The bathroom lights were Difficult to do make up in. The bathroom showed The most need for renovation. While everything was clean, the overall feel and appearance of the facility scream the need for renovation and upgrade.
par un voyageur
Publié le 19 mai 2024
par un voyageur
Publié le 21 avr. 2024
par un voyageur
Publié le 19 mars 2024
Property was out dated and run down
par un voyageur
Publié le 10 mars 2024 sur Expedia
I got here at 9pm to check in and had to wait about 45min because the rooms were not clean yet do to staff shortage and our room cards did not work the entire first night, anytime we left the room a maintenance or security guard had to open our room for us! I felt bad for the workers at the front desk who had to deal with alot of angry guest for the same reasons.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Front Office Manager JAMES, Gestion de l’hôtel
Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.
par un voyageur
WORST HOTEL EVER. AVOID AT ALL COSTS.
Publié le 10 mars 2024 sur HotelsNever stay at this hotel unless you like to feel uncomfortable. The lobby has molding ceiling tiles, the hallways have dirty carpet and beat up walls, the elevators are sketchy, the furniture in the room looked like it was picked up off a street corner, and the bathroom had a cracked sink and disgusting shower. I would recommend spending the extra money and staying at the Sheraton next door!! I checked out of the hotel without a refund because it was so gross. The worst part was that the staff didn’t seem surprised.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Front Office Manager JAMES, Gestion de l’hôtel
Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.
par un voyageur
Publié le 10 mars 2024 sur Expedia
par un voyageur
Publié le 9 mars 2024 sur Expedia
Beautiful hotel booked through Expedia but couldn't be located at front desk. Very frustrating 😤
Commentaires de Gestion de l’hôtel
19 mars 2024 par Front Office Manager JAMES, Gestion de l’hôtel
Thank you for taking the time to share your experience. Based upon your rating and feedback, you were able to take advantage of our friendly service and location. We appreciate you for choosing to stay with us during your time here in Worthington. We hope to welcome you and your family whenever your travels bring you back to the area.
par un voyageur
Publié le 9 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 mars 2024 par Front Office Manager JAMES, Gestion de l’hôtel
Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.
par un voyageur
Publié le 8 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 mars 2024 par Front Office Manager JAMES, Gestion de l’hôtel
Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.
