Note fondée sur 345 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,0 Service et personnel
2,6 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A eviter
Publié le 1 nov. 2019 sur HotelsMotel dégradé, sale, des cafards dans les chambres. Nous avons été piqué par des insectes dans la nuit.
Petit-déjeuner inexistant, le seule point positif, des draps de bain propre.
Commentaires de Gestion de l’hôtel
1 nov. 2019 par Tony, Gestion de l’hôtel
I apologize for any inconvenience. We will translate the the feedback and use it to improve our service. Thank you.
par un voyageur
Publié le 17 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 mai 2024 par Tony, Gestion de l’hôtel
I am sorry for any inconvenience. We will address your issues with our staff and take care of them. Thank you for your feedback.
par un voyageur
Publié le 16 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 mai 2024 par Tony, Gestion de l’hôtel
I am sorry for any inconvenience. We will use your feedback to improve our services.
par un voyageur
Publié le 13 mars 2024 sur Expedia
Office not open. Had to go to Ho Jo office. They did not have the rooms I had reserved. Did not seem to care. Finally got our rooms after showing them print out from Expedia. Had to beg them for towels. Floors filthy and gritty. No ice in ice machine. Had to get ice at Ho Jo. Will not stay there again. May not use Expedia again.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Tony, Gestion de l’hôtel
I am sorry for the inconvenience you had during your 3 nights stay with us. We have several signs that says check in for Super 8 is had Howard Johnson Inn. Both hotels are in the same parking lot. We are in the process of renovation and next week, we installing tiles in the ice machine area and a new ice machine. I wish you had come to us during your stay so that we could have taken care of the issues. Thank you for your feedback.
par un voyageur
Publié le 5 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Tony, Gestion de l’hôtel
I am sorry that your stay was less than perfect. We have new furniture, new platform beds, new mattresses, and new LVP flooring so please let us know what went wrong. Thank you for your feedback.
par un voyageur
Publié le 2 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 avr. 2024 par Tony, Gestion de l’hôtel
We appreciate your feedback. We hope to see you again soon.
par un voyageur
Terrible experience
Publié le 25 févr. 2024 sur HotelsI’m 76 yo and this was the worst hotel experience of my life. Broken knobs on hvac, disgusting chipped and stained toilet seat, insects, sad mattress, and broken furniture. A tv without volume control on the remote. We fled the room at 4:00am to resume our trip.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Tony, Gestion de l’hôtel
I am very sorry for the inconvenience. We will address the issues with our staff and take care of it. However, we have brand new mattresses, new furniture and new LVP flooring. Our tv remote volume buttons are on the side of the remote. I wish you had called us from your room so that we could have moved you to another room. Thank you for your feedback.
par un voyageur
Publié le 30 janv. 2024 sur Expedia
Next to interstate and was a little noisy
Commentaires de Gestion de l’hôtel
30 janv. 2024 par Tony, Gestion de l’hôtel
Thank you for taking time to write a review. I am glad that you enjoyed your stay with us. I am sorry about the noise issue. We hope to see you again soon.
par un voyageur
Publié le 25 nov. 2023 sur Expedia
Room was absolutely horrendous it smells and cigarettes hole in bed sheets. Me and my partner had to leave and didn’t even stay more than 5 minutes got our money back and got another hotel
Commentaires de Gestion de l’hôtel
25 déc. 2023 par Tony, Gestion de l’hôtel
I am very sorry for the problems. This month, we have replaced all the mattresses and installed new LVP flooring in all the rooms. Thank you for your feedback.
par un voyageur
Publié le 7 nov. 2023 sur Expedia
Room was awful. Poorly patched holes, sticky carpet. It was clean for the poor shape the room was in. Two poor quality pillows that provided little comfort and zero wifi when I got back Saturday night as well. Drunk people partying loudly in the parking lot and beside my room with public urinating in front of my car. The trash and half eaten food thrown all over the grass areas was an extra nice touch. The empty cases of beer left on the sidewalk, that I tripped over as u was leaving, was a nice parting gift.
Commentaires de Gestion de l’hôtel
16 nov. 2023 par Tony, Gestion de l’hôtel
We apologize for the problems. We will address the issues with our staff and take care of them. We appreciate your feedback.
