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Hyatt House The Woodlands / Shenandoah

3.0 star property
3-star hotel near CHI St. Luke's Health–The Woodlands Hospital

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Photo gallery for Hyatt House The Woodlands / Shenandoah

Lobby
Lobby
Terrace/patio
Exterior
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
18645 Residence Drive, Shenandoah, TX, 77385
  • Place, CHI St. Luke's Health–The Woodlands Hospital
    ‪17 min walk‬
  • Place, Texas Children's Hospital The Woodlands
    ‪18 min walk‬
  • Place, Memorial Hermann
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub (1 King Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub (1 King Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Den)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Den)

9.4 out of 10
Exceptional
(126 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Den)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in Shower, Den)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Den)

Room, 2 Queen Beds (Den)

Room, 2 Queen Beds (Den)

8.2 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Accessible Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed (Accessible Roll-In Shower)

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

9.4 out of 10
Exceptional
(25 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Coffee/tea maker

Suite, 1 Bedroom (2 Queen Beds)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Shenandoah

In entertainment district.You'll find CHI St. Luke's Health–The Woodlands Hospital and Memorial Hermann within 3 miles (5 km) of this hotel. MD Anderson Cancer Center and Woodlands Mall are also within 3 miles (5 km).

What's nearby

  • CHI St. Luke's Health–The Woodlands Hospital - 17 min walk - 1.4 km
  • Texas Children's Hospital The Woodlands - 18 min walk - 1.6 km
  • Woodforest National Bank Stadium and Natatorium - 18 min walk - 1.6 km
  • Woodforest Bank Stadium - 18 min walk - 1.6 km
  • Memorial Hermann - 2 min drive - 2.3 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 32 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪Pappadeaux Seafood Kitchen - ‬10 min walk
  • ‪BRKTHROUGH Shenandoah - ‬3 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Hyatt House The Woodlands / Shenandoah

3-star hotel near CHI St. Luke's Health–The Woodlands Hospital
Hyatt House The Woodlands / Shenandoah offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 1022 square feet (95 square meters) and includes conference space. The business-friendly Hyatt House The Woodlands / Shenandoah also features laundry facilities, a convenience store, and an ATM. Free self parking is available.

This 3-star Shenandoah hotel is smoke free.

  • 148 guestrooms or units
  • 5 levels
  • 1022 sq ft of conference space
  • 95 sq m of conference space
  • Built in 2021
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt House The Woodlands / Shenandoah offers 148 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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Heritage Inn & Suites The Woodlands, Trademark by Wyndham
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  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
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The price is CA $131
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includes taxes & fees
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Property amenities

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (34 inch wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (14 inches high)

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.01 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt House THE Woodlands shenandoah
Hyatt House The Woodlands / Shenandoah Hotel
Hyatt House The Woodlands / Shenandoah Shenandoah
Hyatt House The Woodlands / Shenandoah Hotel Shenandoah

Hyatt House The Woodlands / Shenandoah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 723 out of 1046 reviews
Rating 8 - Good. 179 out of 1046 reviews
Rating 6 - Okay. 71 out of 1046 reviews
Rating 4 - Poor. 27 out of 1046 reviews
Rating 2 - Terrible. 46 out of 1046 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great location
Stayed 2 nights in Jan 2026

10/10 Excellent

Ayden

Stayed 2 nights in Dec 2025

10/10 Excellent

Darien

Stayed 3 nights in Jan 2026

10/10 Excellent

Jonathan

Stayed 3 nights in Jan 2026

10/10 Excellent

Ayesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
3rd or 4th time staying here. Twice for New Years Eve. Great place to stay, lobby and rooms overall are very clean and neat. Great location, plenty of restaurants and things to do within walking distance. Fair price per night. Great breakfast and nice staff
Stayed 1 night in Dec 2025

10/10 Excellent

Salabat

Travelled with family
Liked: Amenities
Everything was perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Stayed 8 nights in Dec 2025

6/10 Okay

Ann O'Ryan

Stayed 4 nights in Dec 2025

10/10 Excellent

Isaiah, Natchitoches

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel!!!Clean and quiet. Amazing staff!!
Stayed 1 night in Dec 2025

6/10 Okay

Katherine

Liked: Cleanliness
Disliked: Staff & service
Staff
Stayed 4 nights in Dec 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities
Room was great! Very clean and quiet. Bathroom was quite small, shower head had issues. Breakfast was mediocre....coffee was luckwarm, no flavored creamer - just half n half.
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2025

10/10 Excellent

Kathrina

Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Stayed 1 night in Dec 2025

2/10 Terrible

John

Stayed 1 night in Dec 2025

10/10 Excellent

Miranda

Travelled with group
Liked: Cleanliness, staff & service, amenities
Always love my stay here!! Room and hotel is spotless and amazing! Staff is always great!! One day I’ll wake up early enough to eat the complimentary breakfast!! lol!!
Stayed 2 nights in Dec 2025

8/10 Good

Shanita

Stayed 1 night in Dec 2025

8/10 Good

Donald

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff, great location and breakfast!
Stayed 1 night in Nov 2025

10/10 Excellent

Sudhanva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for traveling with family. Breakfast buffet was good.
Stayed 1 night in Dec 2025

8/10 Good

Anne

Stayed 2 nights in Dec 2025

10/10 Excellent

Carlos

Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2025

10/10 Excellent

Jaidyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful relaxing stay
Stayed 2 nights in Dec 2025