Note fondée sur 442 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
91 % des clients le recommandent
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 26 févr. 2024 sur Expedia
The hotel seemed very new. It was clean with comfortable beds, good pillows and awesome sheets.
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Management, Gestion de l’hôtel
Thank you for choosing to stay with us while in Conway. We are pleased to know you enjoyed your stay with us. We look forward to seeing you again soon!
5 sur 5
par un voyageur

Publié le 26 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Management, Gestion de l’hôtel
Look forward to seeing you again!
4 sur 5
par un voyageur

Publié le 23 févr. 2024 sur Expedia
Everything was great, maybe a couple of more towels in the room? The hotel was recently renovated and breakfast was good.
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Management, Gestion de l’hôtel
Thank you for choosing to stay with us while in Conway. It truly is rewarding to know our guests have enjoyed their stay. We look forward to welcoming you back again soon!
5 sur 5
par un voyageur

Publié le 19 févr. 2024 sur Expedia
Love this place will definitely stay again
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Management, Gestion de l’hôtel
We appreciate your review and look forward to seeing you again!
2 sur 5
par un voyageur

Publié le 19 févr. 2024 sur Expedia
We had a room on the second floor. We had what sounded like a herd of buffalo in the room above us. We waited until after 10:00 to call the front desk only to find out the phone in the room didn't work. We called from cell phone and they said they would take care of it. This went on until approx 1:00 AM and then started again approx 6:30 AM. We were very disappointed in the hotel allowing this behavior. We stay at Holiday Inns regularly, but this will be the last time.
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Management, Gestion de l’hôtel
We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
2 sur 5
par un voyageur

Publié le 19 févr. 2024 sur Expedia
We had a sleepover next door and it was very loud even after calling the office. We were there for a volleyball tournament and had to get up at 5:30. Breakfast was still not ready at 6:45 even though it was supposed to be available at 6:30.
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Management, Gestion de l’hôtel
We certainly apologize for the issues you encountered during your stay with us. We hope you will give us another opportunity in the future to show you your unsatisfactory stay was an exception.
5 sur 5
par un voyageur

Publié le 18 févr. 2024 sur Expedia
Very clean and big room. Staff was very helpful!
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Management, Gestion de l’hôtel
We are pleased you enjoyed your stay with us. We look forward to welcoming you back again soon!
2 sur 5
par un voyageur

Publié le 4 févr. 2024 sur Expedia
The Hotel is in a location that is perfect for the area. Dinning, shoping and movies
1 sur 5
par un voyageur

Publié le 8 janv. 2024 sur Expedia
La persona de recepción, no debería estar ahi es desesperada , ni tiene intera
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Management, Gestion de l’hôtel
We would like to apologize for any issues you experienced during your stay with us. We would like the opportunity to serve you again in the future in an effort to show you your unsatisfactory stay was an exception.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 31 déc. 2023 sur Hotels