Ratings based on 920 Guest Reviews
Hear it directly from our travellers
3.2 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 16, 2024
Although the room was clean and accommodations for an overnight stay were sufficient, there were 2 small roaches that greeted me in the room (their hospitality team 😉), and the breakfast room was poorly stocked.
Comment from Hotel Management
Mar. 31, 2024 by Travelodge Staff, Hotel Management
Dear Roland,We apologize for the inconvenience of encountering roaches in your room and the insufficient breakfast room supplies. Your feedback is essential, and we'll promptly address these issues to ensure a more comfortable stay for all guests. Thank you for bringing this to our attention. If there's anything further we can do to enhance your experience, please let us know.
by A traveller
Posted Mar. 16, 2024 on Hotels
Comment from Hotel Management
Mar. 31, 2024 by Travelodge Staff, Hotel Management
Dear Joseph,Thank you for sharing your experience with us. While we understand that your experience may not have been what we had in mind, your feedback makes us better. If there is anything in particular we can do to make your next stay better, please do not hesitate to reach out.
by A traveller
Posted Mar. 15, 2024 on Expedia
Comment from Hotel Management
Mar. 31, 2024 by Travelodge Staff, Hotel Management
Dear Zhou,Thank you for the rating . We are thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our priority, and we are delighted to have met your expectations. We hope to welcome you back for another excellent stay soon!
by A traveller
I wouldn’t come back.
Posted Mar. 15, 2024 on HotelsFirst walking in the room it had a smell to it. The toilet moved side to side. While sitting on the toilet you were also pretty much sitting on the toilet paper as they had it so low on the wall. While watching tv it would turn off then come back on. When going to the guide channel it was all blank and unknown what is on each channel. Also seemed like people were living in each room next to us. Upon arrival we had a kid that gave us straight up attitude when trying to check in. Only good thing was that the bed was very comfortable but the pillows are a joke. There not even actual pillows.
Comment from Hotel Management
Mar. 31, 2024 by Travelodge Staff, Hotel Management
Dear Mark,We apologize for the inconvenience caused by the odor, unstable toilet, TV interruptions, and unhelpful staff attitude during your stay. Your feedback is valuable to us, and we will address these issues promptly to ensure a better experience for our guests.
by A traveller
Posted Mar. 15, 2024 on Hotels
Comment from Hotel Management
Mar. 31, 2024 by Travelodge Staff, Hotel Management
Dear Marilyn,Thank you for sharing your rating with us. We regret to hear that your experience was not entirely satisfactory. Your feedback is important, and If there are specific aspects you'd like to discuss further, please feel free to reach out to us
by A traveller
Posted Mar. 14, 2024 on Expedia
Horrible . First night stuck on Fox News all night second night. Man banging on my window and door waking me and I had a child w me . The front desk would not answer in fact hung up on me or picked up and put on hold forever so I had to dial 911. No manager there to talk too
Comment from Hotel Management
Mar. 31, 2024 by Travelodge Staff, Hotel Management
Dear Emily,We sincerely apologize for the disturbances during your stay and the unresponsive front desk. This is not our standard of service. Please accept our apologies for any inconvenience caused. We will address these issues promptly.
by A traveller
Posted Mar. 14, 2024 on Hotels
Comment from Hotel Management
Mar. 31, 2024 by Travelodge Staff, Hotel Management
Dear Camille,We are sorry to learn that your experience fell short of expectations. Your feedback is invaluable, and we are committed to addressing any issues to improve our services.
by A traveller
Posted Mar. 13, 2024 on Expedia
Property maintained clean and comfortable. The manager very helpful.
Comment from Hotel Management
Apr. 1, 2024 by Travelodge Staff, Hotel Management
Dear Sohila,We are glad to hear you found our property clean and comfortable, and we appreciate your kind words about our manager. Your satisfaction is our priority, and we look forward to welcoming you back in the future!
by A traveller
Posted Mar. 11, 2024 on Expedia
Tim is great at the front desk
Comment from Hotel Management
Apr. 1, 2024 by Travelodge Staff, Hotel Management
Dear Lynn,We are happy to hear that Tim provided excellent service at the front desk. Thank you for your kind words, and we will be sure to pass along your compliments to him. We hope to see you again soon.Warm Regards
by A traveller
Posted Mar. 10, 2024 on Hotels
Comment from Hotel Management
Mar. 31, 2024 by Travelodge Staff, Hotel Management
Dear Liliana,We are sorry to learn that your experience fell short of expectations. Your feedback is invaluable and we will strive to address any areas for improvement. If there are specific aspects you'd like to discuss further, please feel free to reach out to us.
