Note fondée sur 920 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2022 sur Expedia
Tres bien localise et tres tranquille. tres bon service au dejeuner, aucun stress de leur part.
Ce qui m a deplu c le service au chambre puisqu il ne font que le menage a tout les trois jours. Il a fallu que nous demandions des serviettes ainsi que pour faire le lit. mais il manque de personnelle donc j ai compris cela. Il faudrait rectifier cela avec la direction. Merci
Commentaires de Gestion de l’hôtel
30 sept. 2022 par Hotel Manager, Gestion de l’hôtel
On behalf of our hotel and staff, thank you for taking the time to leave a positive review. We’re especially glad you enjoyed the stay. We strive to provide excellent service, and we hope to see you again soon!
par un voyageur
Bien
Publié le 15 nov. 2021 sur HotelsC'etait comme les autres fois,bien.
Commentaires de Gestion de l’hôtel
18 nov. 2021 par Wyn, Gestion de l’hôtel
Thank you for your excellent review
par un voyageur
Publié le 16 mars 2024
Although the room was clean and accommodations for an overnight stay were sufficient, there were 2 small roaches that greeted me in the room (their hospitality team 😉), and the breakfast room was poorly stocked.
Commentaires de Gestion de l’hôtel
31 mars 2024 par Travelodge Staff, Gestion de l’hôtel
Dear Roland,We apologize for the inconvenience of encountering roaches in your room and the insufficient breakfast room supplies. Your feedback is essential, and we'll promptly address these issues to ensure a more comfortable stay for all guests. Thank you for bringing this to our attention. If there's anything further we can do to enhance your experience, please let us know.
par un voyageur
Publié le 16 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 mars 2024 par Travelodge Staff, Gestion de l’hôtel
Dear Joseph,Thank you for sharing your experience with us. While we understand that your experience may not have been what we had in mind, your feedback makes us better. If there is anything in particular we can do to make your next stay better, please do not hesitate to reach out.
par un voyageur
Publié le 15 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 mars 2024 par Travelodge Staff, Gestion de l’hôtel
Dear Zhou,Thank you for the rating . We are thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our priority, and we are delighted to have met your expectations. We hope to welcome you back for another excellent stay soon!
par un voyageur
I wouldn’t come back.
Publié le 15 mars 2024 sur HotelsFirst walking in the room it had a smell to it. The toilet moved side to side. While sitting on the toilet you were also pretty much sitting on the toilet paper as they had it so low on the wall. While watching tv it would turn off then come back on. When going to the guide channel it was all blank and unknown what is on each channel. Also seemed like people were living in each room next to us. Upon arrival we had a kid that gave us straight up attitude when trying to check in. Only good thing was that the bed was very comfortable but the pillows are a joke. There not even actual pillows.
Commentaires de Gestion de l’hôtel
31 mars 2024 par Travelodge Staff, Gestion de l’hôtel
Dear Mark,We apologize for the inconvenience caused by the odor, unstable toilet, TV interruptions, and unhelpful staff attitude during your stay. Your feedback is valuable to us, and we will address these issues promptly to ensure a better experience for our guests.
par un voyageur
Publié le 15 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 mars 2024 par Travelodge Staff, Gestion de l’hôtel
Dear Marilyn,Thank you for sharing your rating with us. We regret to hear that your experience was not entirely satisfactory. Your feedback is important, and If there are specific aspects you'd like to discuss further, please feel free to reach out to us
par un voyageur
Publié le 14 mars 2024 sur Expedia
Horrible . First night stuck on Fox News all night second night. Man banging on my window and door waking me and I had a child w me . The front desk would not answer in fact hung up on me or picked up and put on hold forever so I had to dial 911. No manager there to talk too
Commentaires de Gestion de l’hôtel
31 mars 2024 par Travelodge Staff, Gestion de l’hôtel
Dear Emily,We sincerely apologize for the disturbances during your stay and the unresponsive front desk. This is not our standard of service. Please accept our apologies for any inconvenience caused. We will address these issues promptly.
par un voyageur
Publié le 14 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 mars 2024 par Travelodge Staff, Gestion de l’hôtel
Dear Camille,We are sorry to learn that your experience fell short of expectations. Your feedback is invaluable, and we are committed to addressing any issues to improve our services.
par un voyageur
Publié le 13 mars 2024 sur Expedia
Property maintained clean and comfortable. The manager very helpful.
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Travelodge Staff, Gestion de l’hôtel
Dear Sohila,We are glad to hear you found our property clean and comfortable, and we appreciate your kind words about our manager. Your satisfaction is our priority, and we look forward to welcoming you back in the future!
