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Western Inn

2.5 star property
Enjoy the free WiFi at this Council Bluffs hotel

Choose dates to view prices

Photo gallery for Western Inn

Lobby
Standard Room, 2 Double Beds, Non Smoking
Combined shower/tub, free toiletries, hair dryer, towels
Property grounds
Hallway

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
1842 Madison Ave., Council Bluffs, IA, 51503
  • Place, Bowlero Council Bluffs
    ‪8 min walk‬
  • Place, Henry Doorly Zoo and Aquarium
    ‪7 min drive‬
  • Place, Charles Schwab Field Omaha
    ‪10 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • Sleeps 3
  • Free WiFi

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About the area

Council Bluffs

In suburbs.Within 3 miles (5 km) of this Council Bluffs hotel, you'll find Methodist Jennie Edmundson Hospital and Caring For Our Communities In Southwest Iowa. Iowa Western Community College and CHI Health Mercy Council Bluffs are also within 3 miles (5 km).

What's nearby

  • Bowlero Council Bluffs - 8 min walk - 0.7 km
  • Ameristar Casino Hotel at Council Bluffs - 6 min drive - 11.3 km
  • Henry Doorly Zoo and Aquarium - 7 min drive - 13.8 km
  • Charles Schwab Field Omaha - 10 min drive - 16.2 km
  • CHI Health Center Omaha - 11 min drive - 16.5 km

Getting around

  • Omaha Station - 10 min drive
  • Eppley Field Airport (OMA) - 17 min drive

Restaurants

  • ‪Casey's General Store - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Casey's - ‬6 min walk
  • ‪Casey's - ‬4 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Western Inn

Enjoy the free WiFi at this Council Bluffs hotel
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served. A library, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Western Inn. Free self parking is available.

This Council Bluffs hotel is smoke free.

  • 51 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
Western Inn offers 51 accommodations with hair dryers and complimentary toiletries. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 1:30 AM

Late check-in subject to availability

Minimum check-in age: 20

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Western Council Bluffs

Western Inn Council Bluffs

Western Inn

Western Inn Hotel

Western Inn Council Bluffs

Western Inn Hotel Council Bluffs

Frequently asked questions

How close is Western Inn to the airport?

Western Inn is 11.5 mi (17-min drive) away from the Eppley Field Airport (OMA) airport, the closest popular airport to the property.

How much does it cost to stay at Western Inn?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at Western Inn on Jun 2, 2026 start from CA $81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Western Inn have an airport shuttle?

Airport shuttle services are not available at Western Inn.

How close is Western Inn to the beach?

This hotel is 6.4 mi (14-min drive) from Lake Manawa Beach.

Does Western Inn offer free breakfast?

Yes, Western Inn offers free breakfast.

Is there a casino at Western Inn?

No, there is no casino at this hotel, but Horseshoe Council Bluffs (6-min drive) and Ameristar Casino Hotel at Council Bluffs (8-min drive) are nearby.

What time is check-in at Western Inn?

Check-in start time: 2:30 PM; Check-in end time: 1:30 AM.

Is there free parking at Western Inn?

This hotel offers free self parking.

Does Western Inn have a pool?

Western Inn does not have a pool.

Does Western Inn have a spa?

There are no spa services available at this hotel.

How close is Western Inn to downtown Council Bluffs?

Western Inn is 2.5 mi away from Council Bluffs.

Western Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 199 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 172 out of 1002 reviews
Rating 4 - Poor. 177 out of 1002 reviews
Rating 2 - Terrible. 240 out of 1002 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

4/10 Poor

Craig

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We had to be moved from our first room due to no AC and very dirty room. The second was some better, but not good AC. The staff tried to help, but not very successfully. Breakfast was very minimal. Our room had no towels and no shower curtain. They did bring towels upon request. The pool had not been maintained and was unusable. Very poor experience.
Stayed 2 nights in May 2026

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

10/10 Excellent

Jesus

Stayed 1 night in Feb 2026

10/10 Excellent

jacqueline

Stayed 2 nights in Feb 2026

2/10 Terrible

Arturo

Stayed 1 night in Feb 2026

2/10 Terrible

Mercedes

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The room was NEVER cleaned. Had previous visitors trash in the drawers eeww. Toilet never stopped running. Room smelled and was dark. One female worker tried to fight with us on making us pay for our Emotional Support Animals and they were shown the documents the night before when we checked in. I will NEVER COME BACK and I wint be telling people about the horrible place and terrible customer service.
Stayed 2 nights in Feb 2026

6/10 Okay

Chris

Travelled with group
Room had some issues, walls had some holes and were recently painted but a different color in patches. Lamp looked like it was punched through so the bulb housing was out of place. And the shower could not run through the shower head, it could only run through the bottom nozzle and the shower head at the same time so the tub filled up really fast.
Stayed 2 nights in Feb 2026

4/10 Poor

Aaron

Stayed 1 night in Feb 2026

2/10 Terrible

Neil

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The first room they tried to put us in had a broken lamp, hole in the shower surround, towel rack torn off the wall, no towels anywhere in the room, and worst of all the window would not shut and latch. This was on the 1st floor. We went to the front deck and the clerk came into the room with a screwdriver to try to "fix" the window. We requested a different room. The second room they put us in was very musty, was not clean, had garbage from the previous occupants. The pool was closed by the heath department and was shamrock green.
Stayed 1 night in Feb 2026

2/10 Terrible

Kristy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room smell bad. The room walls were all written on. Very old. The smoke detector was covered with a plastic bag. The rating in here is 3 stars I don't know how they got that high.
Stayed 2 nights in Feb 2026

8/10 Good

James

The room was clean. Morning coffee was very good! I was pleasantly surprised
Stayed 1 night in Feb 2026

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, amenities
Hotel is in dark parking lot. Bar patrons when drunk that is next door uses this hotel for their "sleeping". Hotel smelled horrible. Only had 1 working lamp. Stains all over the floors and walls. No one was ever at front desk. Windows missing out of rooms. Horrible horrible horrible.
Stayed 2 nights in Jan 2026

2/10 Terrible

Dylan

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Normally i would leave no review rather than a negative review but my experience at this hotel was nowhere close to welcoming. The Room did not include all amenities as advertised but included many unwelcoming surprises including broken outlets, broken lamp shades, broken desk, and damaged ac unit. Bedding had blood on it along with dead cockroaches on the top of the headboard. Hand towels were filthy and cupboards and drawers were full of crumbs. The hallway entrance directly outside the hotel room door welcomed us with severly water damaged ceilings that have began falling apart. I checked into my room and when seeing the shape the room was in I got an uber and only stayed long enough for the uber to arrive and take me elsewhere. When attempting to request a refund i informed the receptionist of the pictures i had taken and the issues with the room and she became very disrespectful and blamed the conditions of the room on me (I was only in the room for less than an hour) and denied my refund. Growing up we celebrated borthdays at this hotel everg year and now I wouldnt recommend it even if it was an only option.
Crumbs inside drawer
Blood stains on pillow case
Broken outlet and shade was broken placed next to lamp
Cockroaches and blood on top of headboard
Stayed 1 night in Jan 2026

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service
The room was dirty. It had no pillows and had no shower curtain and had stains all over the carpet. I went and switched rooms. The room was somewhat cleaner, but had a door that would not shut properly and had a window that it looked was pride open, and would not shut so cold air was coming in. I realize this is a cheaper hotel. And I don’t expect five star service. But I do expect it to be clean at least. There was also no apology or hardly anything said when I asked for pillows or to switch the room because it was so dirty terrible customer service from the front desk.
Stayed 2 nights in Jan 2026

2/10 Terrible

Tiffany, Cedar

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room Was Horrible- Broken Lamp Shades, Patch Holes on the walls, Stains on the Sheets, Beds hard as a rock, No Blankets on the bed just a Sheet , very dirty Carpet, Pool was closed and look horrible, Mold on the ceiling on the first floor, Windows broke out of some of the rooms. No Coffee pot in the room like it said. No hot water for Showers. Stay far away from this hot not even worth the $50 a night Stay far away. By 9 am no food left for the Breakfast. Stayed one night cause it was late and got refunded for the second night. Will never be back to this place ever ever again.
Stayed 2 nights in Jan 2026

2/10 Terrible

Gail

The hotel is in need of cleaning! Rooms are filthy! Broken lamps and dirt sheets! I cannot believe Expedia would have a horrible place like this on their website.
Stayed 1 night in Jan 2026

2/10 Terrible

Melody

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Went to check in and the staff member was in a room on facetime on a laptop computer so had to wait. The first room they gave me the window was broken and food left in the refrigerator. So, I got another room and that room hadn't been cleaned. I had to clean it up before my family and I could even stay in it. There was also food left in the refrigerator and freezer, trash on the floor, mold in the corner of the room just down right disgusting!
Stayed 2 nights in Jan 2026

10/10 Excellent

Nazario, mesa

Stayed 1 night in Jan 2026

2/10 Terrible

Kent

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We had paid for the room on Expedia and when we got into the room, we were truly disgusted of the condition of the room, multiple health and safety concerns including the fire alarm not installed. The lamp was torn apart with the cord sitting freely on the floor, not plugged in, and the lampshade was stuffed in between the couch in the wall. there was also multiple damaged spots on the wall, couch and floor. The handlebar in the bathtub was missing and there were two decent damage spots in the tub as well. The sheets were not clean as there are spots on them.
Broken lamp with cord, just laying on the floor- tripping/fire hazard
Lampshade shoved in between the wall and couch and duct tape to fix the AC unit on it
Missing fire alarm
Huge stain on floor and huge scrape on the wall
Stayed 1 night in Dec 2025

2/10 Terrible

Brooke

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
No breakfast
Stayed 1 night in Dec 2025

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No parking was sketchy to say the least
Stayed 1 night in Dec 2025

6/10 Okay

Saringkan

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
I stayed at room 105, the hair dryer doesn’t work and the lamp is broken.
Stayed 1 night in Dec 2025

4/10 Poor

Andy

Stayed 1 night in Nov 2025

2/10 Terrible

Nicole

Stayed 2 nights in Nov 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and knowledgeable. Property was very clean and up kept. They had an a very good variety of books to choose from to read as well as travel brochures of local or near by attractions.
Stayed 1 night in Nov 2025