Note fondée sur 941 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Fredy
Très satisfaisant
Publié le 24 août 2017 sur HotelsL'hôtel très bien,très confortable très bon service seul reproche à faire la wifi insuffisant,connexion pratiquement nul.
Recommandé
pour Tout le mondepar un voyageur de France
Hotel agreable
Publié le 25 sept. 2014 sur Expedia
Pour : Hôtel moderne et confortable
Contre : La restauration pour le dîner.
Emplacement : A l'extérieur de la ville avec grande surface à proximité.
Hôtel agréable pour une étape. La cuisine du restaurant sur place est décevante.
par un voyageur
Publié le 23 mars 2024
This would have been higher, but their hot water was out, so I couldn't take a shower. Because of that, I couldn't use the pool, which was one of the main reasons i booked this hotel.
Commentaires de Gestion de l’hôtel
27 mars 2024 par Diane, Gestion de l’hôtel
Our sincerest apologies for the inconvenience we caused you. We hope you will give us another opportunity to serve you.
par un voyageur
Publié le 18 mars 2024 sur Expedia
Stated pet fee was $20.00 on Expedia listing and in the binder in the room. But at check-in said it was $50.00, the new owners raised the fee. I could talk to the Manager in the morning about it. I said that was false advertising and that I would talk to her. Later noticed that they did not charge us the pet fee.Guess sometimes it pays to complain. Won’t be going back there. Very dirty parking lot and area around the hotel.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Diane, Gestion de l’hôtel
Our sincerest apologies for the inconvenience we caused you.
par un voyageur
Do not stay here!!
Publié le 18 mars 2024 sur HotelsFirst, I paid for and booked a double room king sized bed, the room we were put In was a very small single room with a queen sized bed (for a family of 3). There was a minor leak in the ceiling, peeling wallpaper. The blanket had stains on it and there were hairs in both the sink and showers.
The hotel itself smelled of urine, and taco seasoning- the entire building smelled like this. The urine smell was the worst in the side entrances (which didn’t require a key for entry)- the corners on the floor were actually corroded from the amount of urine. The hotel advertises that’s there is a steak house located in the hotel (a big reason why we booked this hotel) but upon check in was advised that it is permanently closed. They did have a pool but it’s in the middle of their lobby, and basically surrounded by carpet, the thought of the mold that’s growing under that carpet makes my skin crawl. Needless to say we immediately canceled our booking. The Hampton across the street was a much more accommodating, they were cleaner, the whole place smelled like flowers and for the same price I didn’t have to smell human urine.
**side note:
My family and no way shape or form felt safe at the quality Inn. There were no security measures, put in place to protect their patrons. You didn’t need a key to enter in any of the entrances. It just seems like a popular hangout spot amongst locals.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Diane, Gestion de l’hôtel
Our sincerest apologies for the inconvenience we caused you and your family.
par un voyageur
Publié le 15 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 mars 2024 par Diane, Gestion de l’hôtel
Thank you for your business. We appreciate you taking the time to submit a review.
par un voyageur de Rock Springs
Publié le 12 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 mars 2024 par Diane, Gestion de l’hôtel
Thank you. We appreciate the feedback. Thank you for taking the time to submit a review.
par un voyageur
Publié le 10 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Diane, Gestion de l’hôtel
Thank you for submitting a review. I'm sorry to see that you were not pleased. What can we do to make it better?I hope you will give us another opportunity to serve you.
par un voyageur
Publié le 8 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 mars 2024 par DIANE, Gestion de l’hôtel
THANK YOU FOR TAKING THE TIME TO SUBMIT A REVIEW.WE APPRECIATE YOUR HONESTY.
par un voyageur
Good but concerning
Publié le 6 mars 2024 sur HotelsFood was good and overall very clean. The building is obviously quite old. Certain areas need a refresh. I had issues with my AC unit not working correctly- the thermostat did not work so it would not turn off when the desired temp was reached. The room was at around 100 deg. F when we first arrived.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Diane, Gestion de l’hôtel
Thank you for submitting a review. Thank you for the details. It's guests like you that help us keep this place functioning. We want to thank you for your business.
