Note fondée sur 9 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
100 % des clients le recommandent
3,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Not sure if I would stay again.

Publié le 14 nov. 2023 sur HomeAway
Here are a list of the pro's for the property: 1) Location is on the main channel and the views are outstanding. Really enjoyed the screened area to enjoy a cup of coffee and enjoy the scenery. 2) Price point for the property is comparable to hotels in the area so why rent a hotel when you can rent a home. 3) The Internet speed is superb, and the home comes with Ruko to watch TV or movies. The downside of the property: 1) The home was fairly clean, but the HVAC systems duct work was filled with dust. It bothered our allergies every day so if you have allergies this is not the place for you. 2) The house has a weird smell hard to describe but it hits you the moment you walk in the house. 3) The kitchen sink had no hot water, so it makes it difficult to sanitize cooking utensils. 4) No outside light which makes it very hard to find on arrival so recommend arriving during daylight. The front porch light does not work at all so it's hard to see in front of the house. 5) The hot tub fiber glass seems to be peeling off in the hot tub and you can fill it in the water and on the seated areas. 6) The living room pic shows a black or dark brown leather sofa and it's not there so seating is limited to four people max. Something to be aware of if you have a family of more than four. 7) The second bedroom is completely separate from the main house, and you have to walk outside to get to it. Not a big deal for us since it was only me and my spouse but something to be aware of.
Commentaires de Gestion de l’hôtel
20 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your detailed feedback. We appreciate your positive comments about the location, price point, and internet speed. We apologize for the issues you encountered, and we'll address them promptly to improve our property. We hope you'll consider staying with us again in the future. Thank you for choosing our property.
4 sur 5
par un voyageur

A cozy location that could be greatly improved with a few changes.

Publié le 12 oct. 2023 sur HomeAway
The cabin itself is cozy and comfortable however the property is misrepresented somewhat online. The picture of the dock extending out to the water implying that you have the opportunity to be anywhere near the water is misleading. The dock has collapsed and is roped off. You cannot get within 15 ft of the water unless you walk through the mud. We were never able to get the TVs to work. We tried connecting them to the cabin Wi-Fi but only received errors when trying to log into our streaming services. It appears that this cabin might even have cable TV service but it never worked. The walk from the driveway to the front door is pitch black at night. There are four solar lights none of which work and one main patio light that was burned out. We had to use flashlights or our phones to safely navigate to the front door. We did try to contact management about some of these things but that proved to be almost impossible. The automated phone system would only talk to you if you knew the first two letters of somebody's last name. If not it promptly hung up on you. No voicemail no sorry you've called after hours, it just hangs up on you. The outdoor patio and deck are nicely decorated with lights but the ones on the upstairs outer deck require you to bring your own extension cord to plug them in and only half of the ones on the outdoor screened-in porch work. The fact that one of the bedrooms is outdoors was not an issue for us but it did not seem well represented in the posting
Commentaires de Gestion de l’hôtel
13 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback on your recent stay at our vacation rental. We apologize for the issues you encountered and appreciate your valuable input. We have noted your concerns about the dock, TV, outdoor lighting, and communication. We take these matters seriously and will work to address them promptly. We apologize for any inconvenience and appreciate your understanding. We hope to have the opportunity to host you again in the future, providing a more enjoyable experience. Best regards,
5 sur 5
par un voyageur

Great Lake Spot!

Publié le 18 juill. 2023 sur HomeAway
We booked to be at the lake with friends who have campers and condos near by. The location was great. We could hear the live music from Cowboys from the deck. The dock was great for friends to come by boat and hang out. The house was so cute with lots of great decor.
Commentaires de Gestion de l’hôtel
18 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at our rental. It's great that the location was perfect for your gathering with friends, and being able to hear the live music from Cowboys added to the experience. We're glad you liked the cute house and its charming decor. We hope to welcome you back soon for another fantastic stay. Best regards,
1 sur 5
par un voyageur

This house is not as described on the website. It is Nasty!

Publié le 14 janv. 2022 sur HomeAway
The house is not what is described online. The bedrooms are divided by 2 doors. You must go out into the cold weather through the porch, up steps to get to the second room. The king bed is 2 twin beds pushed together. NO warm blankets for the cold nights. The heater does not work great in the outdoor room. The hot tub is down stairs under a deck that looks like it will fall in. The hot tub was not filled with water and no lights down stairs so can not be used at night. The fire pit was a waste. A pile of metal. The kitchen was GROSS my husband cleaned it before we cooked our first meal. The stove was horrible. The dishes are all old and not a compete set of anything. The rugs on the floor are old, flimsy and will make you trip when walking through the living room. I fell twice, we finally just picked them up and walked around on the cold floor. The AC/heat is locked where you can not control the temperature in the house. Do not book here...EVER. I COULD go on and On!!
Commentaires de Gestion de l’hôtel
15 janv. 2022 par VrboOwner, Gestion de l’hôtel
Sorry you had and issue, I do not see where you contacted us to report anything while staying. You were given a courtesy call and did not say anything was wrong. If you would have let us know we could have fixed your issue.
4 sur 5
par un voyageur

Cozy

Publié le 29 nov. 2021 sur HomeAway
We really enjoyed our stay! Such a nice, cozy cabin.
Commentaires de Gestion de l’hôtel
29 nov. 2021 par VrboOwner, Gestion de l’hôtel
Thanks for your review and please come back.
5 sur 5
par un voyageur

Great location

Publié le 7 sept. 2021 sur HomeAway
Great Lake front rental with a dock! Clean and cozy. Highly recommend!
Commentaires de Gestion de l’hôtel
29 sept. 2021 par VrboOwner, Gestion de l’hôtel
Thanks so much for your review and please come back.
5 sur 5
par un voyageur

Wonderful location and views

Publié le 4 juill. 2021 sur HomeAway
Perfect location for a getaway...within minutes to the huddle and bustle of Pigeon Forge and Gatlinburg but also peaceful and quiet when at property! Would come back and stay longer next time.
Commentaires de Gestion de l’hôtel
21 juill. 2021 par VrboOwner, Gestion de l’hôtel
Thanks for your review and please come back.
3 sur 5
par un voyageur

Review

Publié le 6 juin 2021 sur HomeAway
Out side deck was a mess. House was fine except for difficulty with thermostat. Master bedroom bed was very comfortable.
Commentaires de Gestion de l’hôtel
21 juin 2021 par VrboOwner, Gestion de l’hôtel
Not sure what you are talkin about the deck is nice.
4 sur 5
par un voyageur

Cabin on the lake

Publié le 4 mai 2021 sur HomeAway
Adorable cabin on the lake however, the kitchen and bathrooms were very unclean.
Commentaires de Gestion de l’hôtel
5 mai 2021 par VrboOwner, Gestion de l’hôtel
Sorry about the issues, I will get with the cleaners.