Note fondée sur 279 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Shuvendu Banerjee, Gestion de l’hôtel
Dear Guest,Greetings from Crowne Plaza New Delhi Okhla!Thank you for your sharing the feedback on your stay with us.We look forward to welcoming you back.Best regards,Shuvendu BanerjeeGeneral Manager
par un voyageur
Bon pour le service pas pour la localisation
Publié le 17 déc. 2019 sur HotelsService impeccable, personnel aux petits soinsEmplacement moyen. Rien autour.
Commentaires de Gestion de l’hôtel
18 déc. 2019 par Ranjan Banerjee, Gestion de l’hôtel
Dear Guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in.We look forward to welcoming you back.
Best regards,
Ranjan Banerjee
General Manager
par un voyageur
Publié le 31 mars 2019 sur Expedia
Commentaires de Gestion de l’hôtel
1 avr. 2019 par Ranjan Banerjee, Gestion de l’hôtel
Dear Guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Best regards,
Ranjan Banerjee
General Manager
par un voyageur de Paris
Publié le 18 nov. 2018 sur Expedia
Personnel très accueil et d une gentillesse inouïe
Commentaires de Gestion de l’hôtel
23 nov. 2018 par Ranjan Banerjee, Gestion de l’hôtel
Cher invité,
Merci beaucoup pour votre commentaire sur notre hôtel. Je suis heureux d'entendre que vous avez apprécié votre séjour avec nous. C’est quelque chose dont notre personnel est très fier et nous apprécions vos commentaires. Nous espérons que vous reviendrez nous voir.
Best Regards,
Ranjan Banerjee
General Manager
par un voyageur de Paris
Crown Plaza hotel New Delhi Okhla
Publié le 9 janv. 2012 sur HotelsExcellentissime! Rien à redire, tout est parfait : très belles chambres spacieuses, très bon service, situé près de mon client, je manque de superlatifs!
par un voyageur
Publié le 10 mars 2024 sur Expedia
The hotel is away behind 5 star hotel , internet down for 2 days
Poor international TV channel
Hygiene is out of stander. No good monitoring on house keeping people.
Breakfast buffet are very limited to Indian food.
The price is very high compared to the services and facilities at the hotel.
All hotel facility close at 11:30 pm except in room dining
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Shuvendu Banerjee, Gestion de l’hôtel
Dear Guest,Greetings from Crowne Plaza New Delhi Okhla!Thank you for your review. We regret the inconvenience caused to you. We always strive to curate memorable experiences for our guests, hence we apologise that we missed the mark. We have shared your feedback with the concerned department so that necessary corrective actions can be taken. We look forward to welcoming you back.Best regards,Shuvendu BanerjeeGeneral Manager
par un voyageur
Horrible place. Cold in the morning and..
Publié le 8 mars 2024 sur HotelsCommentaires de Gestion de l’hôtel
1 avr. 2024 par Shuvendu Banerjee, Gestion de l’hôtel
Dear Guest,Greetings from Crowne Plaza New Delhi Okhla!Thank you for your review. We regret the inconvenience caused to you. We always strive to curate memorable experiences for our guests, hence we apologise that we missed the mark. We have shared your feedback with the concerned department so that necessary corrective actions can be taken. We look forward to welcoming you back.Best regards,Shuvendu BanerjeeGeneral Manager
par un voyageur
Publié le 23 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Shuvendu Banerjee, Gestion de l’hôtel
Thank you for your feedback. We always strive to curate memorable experiences for our guests. However, may I kindly request you to share any points of concerns which has resulted in low rating so that we can share your valuable feedback with the concerned department for necessary corrective actions. I can be reached at shuvendu.banerjee@ihg.com.
par un voyageur
Publié le 20 janv. 2024 sur Expedia
델리 1월의 기온은 15도 이하입니다.객실에 난방시설이 전무하고 조식당에서도 이 겨울에 왜 에어컨을 틉니까
음식
par un voyageur de Croydon
Publié le 19 janv. 2024 sur Expedia
Very nice building and indeed rooms and shower etc. but it was cold in Delhi, and the room did not get above 17C. I asked for a heater on 3 times and one finally arrived on the 3rd night.
The Buffet meals were great (both breakfast and dinner) but I for a poached egg at breakfast and after a long wait had a disappointing result.
The staff were certainly polite but as an example, the heater just didn't arrive until I really made a fuss.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Shuvendu Banerjee, Gestion de l’hôtel
Dear GuestGreetings from Crowne Plaza New Delhi Okhla!Thank you for your feedback. We regret the inconvenience caused to you with respect to room temperature and food quality. We always strive to curate memorable experiences for our guests; hence we apologize that we missed the mark. Please be assured that we have shared your feedback with the concerned department so that necessary corrective actions can be taken.We look forward to welcoming you back.Best regards,Shuvendu BanerjeeGeneral Manager
