Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
3,9 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Perfect Location
Publié le 2 mars 2024 sur HotelsThe stay itself was amazing. The location was great. The couch or chair not at all comfortable. The doorways and windows could use some attention as far as cleaning but all in all plenty of room.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Kasa Delray Beach South Florida, Gestion de l’hôtel
Hi Jeanne, We are thrilled to hear that you had an amazing stay at Kasa Delray Beach South Florida and found the location to be great. Your feedback regarding the furniture comfort and cleanliness is duly noted, and we will promptly work on enhancing these aspects to ensure even more comfortable and pristine accommodations for our guests in the future. We appreciate your valuable insights! Best regards, Team Kasa
par un voyageur
Publié le 26 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 janv. 2024 par Kasa Delray Beach South Florida, Gestion de l’hôtel
Hi Mark,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
par un voyageur
Publié le 22 nov. 2023 sur Hotels
Bed linens were not comfortable, and poor quality.
Bathroom amenities were great!
Commentaires de Gestion de l’hôtel
22 nov. 2023 par Kasa Delray Beach South Florida, Gestion de l’hôtel
Hi Alan,Thank you for sharing your feedback about your stay. We're glad to hear that you enjoyed our bathroom amenities! However, we're sorry to learn that the bed linens did not meet your comfort expectations. At Kasa, we strive to provide high-quality accommodations in every aspect of our guests' experience, and it seems we fell short in the area of bedding during your stay.Your input is invaluable to us, and we will look into improving the quality of our bed linens. We are committed to ensuring our guests have a comfortable and enjoyable stay, and your feedback helps us in this mission.If there's anything more you'd like to share or if we can assist you in any other way, please don't hesitate to reach out. We hope to have the opportunity to host you again and provide a more comfortable and satisfying experience.Sincerely,Team Kasa
par un voyageur
Great place
Publié le 17 nov. 2023 sur HotelsMy husband stayed here about 13 weeks for work. It was clean, staff was friendly and always helpful. Loved that it had the full kitchen, with washer and dryer in the unit.
Commentaires de Gestion de l’hôtel
18 nov. 2023 par Kasa Delray Beach South Florida, Gestion de l’hôtel
Hi Jaclyn,Thank you for taking the time to share your wonderful experience at Kasa Delray Beach South Florida. We are delighted to hear that your husband had a great long-term stay with us. Our dedicated staff takes pride in providing clean and comfortable accommodations, and they will be thrilled to know that their friendly and helpful service made a positive impact on your stay. We understand the importance of having a full kitchen and in-unit washer and dryer, and we're glad these amenities added convenience and comfort to your experience. We sincerely appreciate your kind words and look forward to welcoming you and your husband back for another exceptional stay in the near future.Best regards,Team Kasa
par un voyageur
Publié le 2 juill. 2023
I honestly can say I'll never book a hotel again if there is a Kasa available. The privacy is so nice. It's a nice little home away from home
Commentaires de Gestion de l’hôtel
22 sept. 2023 par Kasa Delray Beach South Florida, Gestion de l’hôtel
Hi Chase,We're glad you enjoyed your stay at Kasa Delray Beach South Florida. Providing a private and comfortable experience is what we aim for. Thank you for your kind words and we hope to welcome you back soon.Best regards,Team Kasa
par un voyageur
Publié le 31 mai 2023 sur Expedia
There is no sound insolation at all. This is not the place to say if you are a light sleeper
Commentaires de Gestion de l’hôtel
13 sept. 2023 par Kasa Delray Beach South Florida, Gestion de l’hôtel
Hi Desiree,Thank you for taking the time to provide feedback about your recent stay. We are genuinely sorry to hear that you experienced issues with sound insulation during your visit. We understand how crucial a peaceful and restful environment is for our guests, and we sincerely apologize for any inconvenience this may have caused.If you have any additional comments or suggestions, please feel free to share them with us. Your satisfaction is our top priority, and we are committed to making the necessary changes to enhance your experience.Sincerely,Team Kasa
par un voyageur
Excellent Place
Publié le 28 mai 2023 sur HotelsPlace was very clean and close to the pool. Enjoyed the view and the walking path around the complex. I will stay again in the future.
par un voyageur
Publié le 14 mai 2023 sur Hotels
My experience wasn’t good we had a lot of problems every time we had to leave the room because the door sometimes wouldn’t lock so I had to leave the room unlocked sometimes, also the room smell like mold most of the time and on the last day of the stayed we had to check out at 11 and I asked them if my wife can stay a couple hours until I can go pick her up because I was at work and they said NO even if they change me for those extra 2 hours they still said no so I had to leave work and went to pick her up am very disappointed with kasa I wouldn’t recommend it
par un voyageur
Nightmare Check-in
Publié le 3 mai 2023 sur HotelsVery nice property overall. Check-in was a nightmare. First room door was ajar. Feared someone in the room. Left to retrieve luggage and call the help line. Door locked and could not be reopened. Spent an hour with customer service. Unable to enter room. They sent me upstairs to try a different room which was occupied! Tenant obviously aggravated with me trying to enter
par un voyageur
Publié le 3 mai 2023 sur Hotels
