Note fondée sur 880 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de JOHNSON CITY
Publié le 20 mai 2024
Inexpensive. Stinky
Commentaires de Gestion de l’hôtel
28 mai 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Bonnie,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
par un voyageur
Publié le 23 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Nancy Y., Gestion de l’hôtel
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6
par un voyageur
Publié le 5 mars 2024 sur Expedia
Made reservations for our non smoking room w/a note for a bottom floor room since I have a handicapped daughter who struggles w/stairs. We were not given a bottom floor room, NONE of the ice makers worked, NO eating utensils or pots and pans but there were 2 cooking utensils. Tiny TV too. Absolutely zero was done to remedy.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Andrea,Thank you for sharing your review. We would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
par un voyageur
Publié le 26 févr. 2024 sur Expedia
For the most part, the room appeared clean, however, I didn't stay because the pool was closed. When I returned to the front desk to let them know, I found the manager in a heated argument with a female guest (with her 3 yr old daughter) who had been placed at this property to help here escape from domestic violence. The manager was very unkind to her, a bit hysterical while the woman remained calm. I just wanted to get out of there. DO
NOT RECOMMEND.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Nancy Y., Gestion de l’hôtel
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
par un voyageur
Not as described.
Publié le 25 févr. 2024 sur HotelsNot as described. This place is very rundown and smells terrible! Like feet and mold. At check in the clerk was on their phone and rushed me out. The rooms have thin walls too. Hope your neighbor isn’t watching their TV because if they are you’ll hear every word.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
par un voyageur
Nasty
Publié le 15 déc. 2023 sur HotelsHad roaches everywhere
Commentaires de Gestion de l’hôtel
26 déc. 2023 par Brand Experience Team, Gestion de l’hôtel
Hi Patrick,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
par un voyageur
Publié le 2 déc. 2023 sur Expedia
par un voyageur
Publié le 21 nov. 2023 sur Expedia
par un voyageur
Publié le 14 nov. 2023 sur Expedia
CHECKED IN AND A/C WAS SET ON 30 DEGREES ON ONE UNIT & AND 60 DEGREES ON THE OTHER. COULD NOT CHANGE TEMP ON 30 DEGREE ONE, SO I SHUT IT OFF ROOM WAS FREEZING. TV DID NOT WORK NOR DID HOUSE PHONE. HAD TO MAKE 3-4 TRIPS TO FRONT DESK TO GET ACTION. RESULT: REPAIR GUY WOULD BE IN NEXT DAY AT 8:30AM. HAD NOT SHOWN UP BY 9:45AM , SO I LEFT. WANTED TO TELL HIM ABOUT SINK FAUCET THAT WAS FALLING OFF AND LOOSE TOILET SEAT & BROKEN A/C. TV FIXED SOME TIME LATER THAT DAY. MOTEL 6 IS GOING DOWN HILL, WON'T STAY AT ONE AGAIN.
Commentaires de Gestion de l’hôtel
21 nov. 2023 par Brand Experience Team, Gestion de l’hôtel
Hi Michael,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
par un voyageur
Publié le 5 nov. 2023 sur Hotels
