Note fondée sur 918 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,0 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 mai 2024
The place was nasty. Our sheets were never changed and luckily my wife noticed it. Someone’s pubes were all in the bed and the sheets were stained. The quest were very sketchy and the the floor we stayed on smelled like weed the whole time we were there. I guess trying to save a few dollars wasn’t worth it. It’s a hard pass for me.
Commentaires de Gestion de l’hôtel
10 mai 2024 par Hotel Management, Gestion de l’hôtel
Dear Jeffrey, Thank you for sharing feedback about your recent visit. We know a fresh, clean, updated hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring the cleanliness and maintenance of all rooms for all guests, and we will ensure this is rechecked before being delivered to the guest so that such inconvenience is not there. All your suggestions for improving the hotel and guest experience are noted and have been passed on to the team for improvement. Please return with your wife on your next visit to the area so we can show you our commitment to outstanding experiences. Sincerely,Hotel Management
par un voyageur
Publié le 16 févr. 2024 sur Hotels
par un voyageur
Publié le 11 févr. 2024 sur Expedia
par un voyageur
Publié le 3 févr. 2024 sur Expedia
the hotel reeks of smoke and drugs, we were given a room in which you could suffocate from the smoke, but we went to the staff (we met a very nice woman) and they changed our room, but it is still very dirty and not pleasant to be here
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Hotel Management , Gestion de l’hôtel
Dear Dima, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
par un voyageur
Publié le 27 janv. 2024 sur Expedia
I was rushed out my room because I didn’t have my room booked in time and it was going on 11 o’clock. I was forced to pack up or go across the street.
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Hotel Management, Gestion de l’hôtel
Dear Ron, We appreciate you staying with us and writing a review. We are sorry for the miscommunication on the reservation of your room and the level of service our team showed you. Also, we understand your disappointment and frustration. Your remarks are shared with the concerned person for further action. Once again, we are sorry for letting you down. Please revisit us for a seamless hotel experience. Sincerely,Hotel Management
par un voyageur
Affordable and comfortable lodging
Publié le 13 janv. 2024 sur HotelsFriendly folk, comfortable and affordable lodging for those longer getaways. Quite environment.
Commentaires de Gestion de l’hôtel
13 janv. 2024 par Hotel Management , Gestion de l’hôtel
Dear Matthew, Thank you for sharing your positive experience at Extended Stay America. We're delighted to hear that our friendly staff, comfortable accommodations, and affordable rates contributed to a pleasant stay for your longer getaways. We appreciate your kind words and hope to welcome you back soon for another relaxing visit.Sincerely,Hotel Management
par un voyageur
Quite and comfortable lodging.
Publié le 13 janv. 2024 sur HotelsFriendly folk, comfortable and affordable lodging for those longer getaways. Quite environment.
Commentaires de Gestion de l’hôtel
14 janv. 2024 par Hotel Management , Gestion de l’hôtel
Dear Matthew, We're thrilled to hear about your positive experience at Extended Stay America! Our team strives to provide a friendly and comfortable environment for our guests. It's wonderful to know that you found our lodging accommodating and affordable for your longer stay. Thank you for choosing Destin US 98 Emerald Coast Pkwyy, and we look forward to welcoming you back for future getaways!Sincerely,Hotel Management
par un voyageur
Quite, comfortable and surprisingly affordable.
Publié le 13 janv. 2024 sur HotelsFriendly folk, comfortable and affordable lodging for those longer getaways. Quite environment.
par un voyageur
Publié le 8 janv. 2024 sur Expedia
It was doable but had my wife been there by herself she wouldnt have felt safe. The first room they put us in the light bulbs were out in all the light fixtures except 1. Then when we were moved to a new room which was a struggle the elevator was broken. All of our stuff I had to carry down the stairs and there were people smoking and drinking in the stairway. I notified the staff and was told we will see what they could do about it but it would be the folowing day. In the end they did nothing. There was a landscaping company that rented alot of the rooms for its employees and they all would get loud and drink all night.... had i know about all of this before hand I would've chosen somplace else.
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Hotel Management , Gestion de l’hôtel
Dear Dave, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
par un voyageur
Publié le 6 janv. 2024 sur Expedia
