Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
3,0 Service et personnel
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
DO NOT STAY HERE
Publié le 7 juill. 2023 sur HomeAwayWe arrived and were so excited for our stay here…until we got to the apartment. Lucy met us out front of the lobby and takes you to the room. You have to check in and get wristbands.
She showed us around and then left. It was so hot in the living room so turned on the ac. It wasn’t blowing cold air.
Then I went to turn on the TV. It didn’t work. I tried to close the shades and they were stuck. I looked for the internet password which isn’t displayed anywhere so I had to text Lucy, the property contact. She sent it to me.
I went to plug in our devices and the power didn’t work. I went around the house and only two plugs were working. I plugged my phone into the bathroom plug to see if it work and when I pulled it out the whole socket came out. Then we noticed napkins shoved in between the fan and ceiling.
We contacted the two property people and didn’t hear anything for about 30 minutes. I then called VRBO. They finally sent someone over to look at the ac and the whole compressor needed to be replaced-we were told Lucy checked everything before our arrival which is a lie. They told us that it wouldn’t be fixed for a day or two. The guy reset the breaker and said one of the fuses was loose so it could happen again.
The washer wasn’t working and when the guy finally got it going there was no drying rack.
I would never stay here or use VRBO. They were giving me a whole run around about the refund so I contacted my cc company. What a headache for nothing!
Commentaires de Gestion de l’hôtel
8 juill. 2023 par VrboOwner, Gestion de l’hôtel
I recommend reading the other reviews about my apartment, which I have been renting for the past 20 years. These reviews will verify that this comment is completely unfair and false.
It is clear from the photos in the Vrbo listing that my apartment does not have a terrace, which is the reason it did not meet their expectations. As a result, when they requested a refund from Vrbo, the platform rejected it as the listing accurately represents the absence of a terrace.
Furthermore, I confirmed that everything was working well. The technicians even sent videos demonstrating the functionality of the television, outlets, and other items mentioned in the complaint. When the guests arrived and informed me about the issues, I promptly dispatched a technician, who found that everything was indeed functioning properly. They had already left the property to another next to ours with terrace without even informing me.
Given these facts, I must disagree with the contents of the negative comment. I assure you that my apartment has been well-maintained and accurately represented throughout the years.
Thank you for considering my property.
par un voyageur
Great resort and apartment
Publié le 7 janv. 2023 sur HomeAwayThe resort has a pier going out over the ocean with lounge chairs both shaded and sunny. You can use the ladders to go into the clear blue water. Lots of loungers on the beach too plus a beach bar/restaurant with music and fun vibe. Then there are the swimming pools everywhere including a weekend waterslide park! The apartment is super close to the beach and just above the gym and convenience store. The bed was comfortable and it had a great sleeper sofa in the living room. We had a great trip.
Commentaires de Gestion de l’hôtel
7 janv. 2023 par VrboOwner, Gestion de l’hôtel
I am very happy that you enjoyed your vacation and valued my property. Thank you
par un voyageur
Excellent
Publié le 11 déc. 2022 sur HomeAwayExcellent accommodation and host
Commentaires de Gestion de l’hôtel
12 déc. 2022 par VrboOwner, Gestion de l’hôtel
Thank you very much for your comment and your kindness at all times.
par un voyageur
Beautiful
Publié le 14 août 2022 sur HomeAwayThe location was wonderful. It was close to the beach. I did not have to walk far for anything. The entire process was smooth. I had to leave early but would definitely want the opportunity to return & enjoy the full amenities of the place.
Commentaires de Gestion de l’hôtel
16 août 2022 par VrboOwner, Gestion de l’hôtel
I am glad you enjoyed it. It was a pleasure hosting you, you are welcome any time back.
With Kind Regards,
Ramiro
par un voyageur
nice
Publié le 1 juin 2022 sur HomeAwaynice location
par un voyageur
Excellent location and property
Publié le 23 sept. 2021 sur HomeAwayInside the Cadaque's Caribe Resort, very close to the beach, market and restaurant. Unbeatable location.
Commentaires de Gestion de l’hôtel
29 sept. 2021 par VrboOwner, Gestion de l’hôtel
I am pleased you enjoyed your vacation. It was a pleasure hosting you. You are welcome any time back.
Thank you for your kind comment.
par un voyageur
Mosquitos
Publié le 6 mars 2020 sur HomeAwayTraumhaft, wären hier bloß nicht so viele Mücken. Aber ist nun mal innerhalb eines Naturschutzgebietes.
Commentaires de Gestion de l’hôtel
25 mars 2020 par VrboOwner, Gestion de l’hôtel
As you saw me in a wassao
(Dear Ramiro, we love our Accomodation sooo much! It's a wonderful Place!
Tank you so much for letting us live here!
Tina and Heiner)
As you say it is a wonderful place. But as I report in my advice:
The nights are wonderful and more in the Bayahibe area, BUT there are the mosquitoes, nothing to remedy with an insect repellent (it can also be carried in the suitcase). At home keep mosquito nets closed.
As they say it is bordering on the National Park of the East that makes it a unique place where every morning you can walk between the sea and the tropical jungle a luxury. A different luxury to stroll through a European park. Greetings and thanks for your stay Ramiro
par un voyageur
Great place , great service
Publié le 6 mai 2019 sur HomeAwayWe stayed 7 nights at Ramiro's apartment which was very comfortable, has a well equipped kitchen which we did not used much because the onsite restaurant had great food for pretty good price. Henry the dining room supervisor was awesome, very helpful and friendly. The place has plenty of towels, extra linens, pillows and has a safe for storing your money and papers.The location of the apartment is great only 2 minutes walk to the gorgeous beach, restaurants, store, the gym was just below the apartment. The huge pool was never crowded and great for kids and adults as well. Everybody was very helpful and kind. You can get a private taxi for short trips or pick up even from Santo Domingo airport for decent price as well , Francisco our driver was very helpful and always on time. The casino/disco is only 5 minutes drive away. The little grocery store has basic things with limited choices so if you want to cook you have to go at least to Dominicus shopping which is only like 10 minutes drive. If you like really fresh seafood a local diver guy swims to the shore next to the dock around 2 pm every day with bunch of different fish he catches with spear gun and he cleans them right on the beach as well for very affordable price.The apartment and all the other pictures in the ad are very accurate and you have a little ocean view from the window also. All in one it was a great 7 nights and would highly recommend this apartment to everybody. Thank you for the great vacation.
Commentaires de Gestion de l’hôtel
25 mars 2020 par VrboOwner, Gestion de l’hôtel
I'm glad you enjoyed your vacation.
And I thank you for the comment that can also help future guests.
I also want to thank you for the care of the apartment.
Greetings Ramiro.
par un voyageur
Publié le 22 avr. 2019 sur Expedia
Tranquilidad.No me gustó falta entretenimiento nocturno
par un voyageur
Excepcional urbanización ,en un lugar paradisiaco , junto a un parque natural para cualquier plan .
Publié le 31 janv. 2018 sur HomeAwayHemos pasado una semana y se nos ha hecho cortisimo .
Nos ha encantado la experiencia , sirve para todos los planes con amigos , con niños , con familia .
El apartamento de Ramiro muy cerca de la playa y muy cómodo para una familia con hijos.
Todo facilidades para que disfrutes de una estancia inolvidable en un país que tiene un encanto insuperable .
Nos ha parecido idílico y seguro que volveremos.
El color del agua increíblemente azul transparente , los atardeceres desde la plataforma anclada en mitad el mar son inolvidables . Se pasaban las
Horas como si fueran minutos mirando al horizonte .
Eso si en cuanto se iba el sol había que salir corriendo hacia casa para protegerse de los mosquitos que esperan a los turistas como presa preferida .
El servicio muy atento en el complejo, todo muy limpio y cuidado , que más se puede pedir.
Si quieres disfrutar del Caribe este es el sitio ideal , cerca de Bayahibe y muy tranquilo para disfrutar de un entorno envidiable .
Te lo recomiendo 😜
Commentaires de Gestion de l’hôtel
25 mars 2020 par VrboOwner, Gestion de l’hôtel
Me alegro mucho de que disfrutaran de sus vacaciones. Y que tengan pensamiento de repetir, saben que serán bien atendidos. Tienen razón en los mosquitos pero como saben la casa está bien equipada con mosquiteras y para el exterior da buen resultado los repelentes que se pueden comprar en la tienda del complejo o llevar en el equipaje.
Por último quisiera darle las gracias por su estancia y el cuidado del apartamento.
Ramiro.
