Note fondée sur 235 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,5 Service et personnel
3,1 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Easy quick check in. Super clean room. When pulling up I was not expecting it to be as nice as it was. I’m pleasantly surprised. Fixing the pool would greatly enhance this property!
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Manager, Gestion de l’hôtel
Hello Heather,Thank you for sharing your positive check-in experience and feedback on our clean rooms. We appreciate your kind words. We will take your pool feedback into consideration for future improvements. Your insights are valuable to us for enhancing our guest experience.
par un voyageur
Publié le 3 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Manager, Gestion de l’hôtel
Hello Mark,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and we hope you had a great experience with us. Should you have any feedback to share, please do not hesitate to reach out to us directly. We value your input and would love to further improve our services. We hope to welcome you back in the future for an even better stay.
par un voyageur
ABSOLUTELY PERFECT!!
Publié le 29 déc. 2023 sur HotelsAfter driving 14 hours and needing to drive 14 more hours we stopped at this location. The front desk clerk was super nice and the check in was super quick and once we got to the rooms, we were pleasantly surprised at how beautiful the rooms were. They were updated, the beds were beautiful platform beds, beautiful wood floors and everything was just perfect for the cost. Ill definitely be staying here again on my return trip. I lo ed it and I'm military and very meticulous about cleanliness and eatness. They did not disappoint at all. I also locked the room door and left my pillow in the room and when I went to the fron desk at 3 am , the lady desk clerk was very pleasant and helpful and walked me personally to the room to allow me access, to get my pillow. I loved it! Anyone who stays here will be pleased.
Commentaires de Gestion de l’hôtel
30 déc. 2023 par Manager, Gestion de l’hôtel
Hello Teralyn,Thank you for choosing to stay with us and for taking the time to share your positive experience! We are thrilled to hear that you found our rooms beautiful and well-maintained, and that our staff provided you with excellent service, especially during your late-night request for access to your room. We appreciate your attention to cleanliness and neatness, and we look forward to welcoming you back on your return trip. Safe travels!
par un voyageur
Publié le 2 nov. 2023 sur Expedia
For the price it was okay.
Commentaires de Gestion de l’hôtel
2 nov. 2023 par M, Gestion de l’hôtel
Dear Jimmy,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team
par un voyageur
Publié le 30 sept. 2023 sur Expedia
Dirty and smelled in the room. Construction was halfway done in lobby and when I checked in, he was so busy on his AirPods, I couldn’t tell who he was talking to and he got an attitude about it
Commentaires de Gestion de l’hôtel
1 oct. 2023 par Manager, Gestion de l’hôtel
Hello dennis,Know that your voice is of tremendous importance to us and we value your comments about our room and your comments about our construction. We hope to see you again and that you will be truly impressed with our continued improvements.
par un voyageur
Publié le 25 sept. 2023 sur Expedia
It was nice
Commentaires de Gestion de l’hôtel
26 sept. 2023 par Manager, Gestion de l’hôtel
Hello Lori,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope you will return so that we can provide you an even superior experience.
par un voyageur
Publié le 5 sept. 2023 sur Hotels
Not terrible but bathroom towels were dirty with yellow stains. Loud ac system and room looked beat up.
Commentaires de Gestion de l’hôtel
8 sept. 2023 par Manager, Gestion de l’hôtel
Hello Guest, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
par un voyageur
Publié le 25 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2023 par Manager, Gestion de l’hôtel
Hello leticia,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
par un voyageur
Publié le 20 août 2023 sur Hotels
Well maintained and quiet
Commentaires de Gestion de l’hôtel
22 août 2023 par Manager, Gestion de l’hôtel
Hi Paul,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.
par un voyageur
Publié le 14 août 2023 sur Expedia
I think the key pad needs improvements sometimes the car does not does not work the room was good it was cleaned it was cool air conditioners running great and his staff was good they were nice they were friendly and they helped you in any way
Commentaires de Gestion de l’hôtel
16 août 2023 par Manager, Gestion de l’hôtel
Hi Stephen,Thank you for the review of your stay at our hotel. We sincerely value our guests’ time; therefore, we regret your inconvenience with the room keys; we hope you will accept our apologies. Please be assured your issue will be discussed with the team to improve our guest experience in the future. Thank you for your patience; we hope you will give us another chance to serve you better.
