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Xelena Hotel & Suites

Property class: 5 and above
5-star luxury hotel in Macrozona Bahía Redonda y Primeros Faldeos

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Photo gallery for Xelena Hotel & Suites

Indoor pool, sun loungers, lifeguards on site
Exterior
Daily full breakfast (USD 20 per person)
Suite Presidencial
Suite Presidencial

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
René Favaloro 3548, El Calafate, Santa Cruz, 9405
  • Place, Bahía Redonda Viewpoint
    ‪18 min walk‬
  • Place, Avenue del Libertador
    ‪20 min walk‬
  • Place, Calafate Fishing
    ‪5 min drive‬
  • Airport, El Calafate (FTE-Comandante Armando Tola Intl.)
    ‪43 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.8 out of 10
Exceptional
(20 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple

Triple

Triple

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite Junior

Suite Junior

Suite Junior

7.4 out of 10
Good
(3 reviews)
  • Lake view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite de Lujo

Suite de Lujo

Suite de Lujo

  • Lake view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Presidencial

Suite Presidencial

Suite Presidencial

  • Lake view
  • 125 sq m
  • Sleeps 3
  • 1 King Bed

About the area

El Calafate

Central El Calafate getaway .With a stay at this Macrozona Bahía Redonda y Primeros Faldeos hotel, you'll be within half a mile (1 km) of Bahía Redonda and 2 miles (3 km) of Bahía Redonda Viewpoint. Avenue del Libertador and Lago Argentino are also within 2 miles (3 km).

What's nearby

  • Bahía Redonda - 4 min walk - 0.4 km
  • Bahía Redonda Viewpoint - 18 min walk - 1.5 km
  • Avenue del Libertador - 20 min walk - 1.7 km
  • Mirador - 5 min drive - 2.4 km
  • Calafate Fishing - 5 min drive - 2.7 km

Getting around

  • El Calafate (FTE-Comandante Armando Tola Intl.) - 25 min drive

Restaurants

  • ‪La Cantina - ‬7 min drive
  • ‪La Lechuza - ‬5 min drive
  • ‪Punta Argentina - ‬4 min drive
  • ‪Yeti Ice Bar - ‬5 min drive
  • ‪Pura Vida Resto Bar - ‬4 min drive

About this property

Xelena Hotel & Suites

5-star luxury hotel in Macrozona Bahía Redonda y Primeros Faldeos
Xelena Hotel & Suites offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A fitness center, spa services, and a terrace are also featured at the luxury Xelena Hotel & Suites. Limited free parking is available on a first-come, first-served basis.

This 5-star El Calafate hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • Built in 2007
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Xelena Hotel & Suites offers 100 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This El Calafate hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Zen Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Similar properties

Interior
Design Suites Calafate
El Calafate
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.2 out of 5, Very good, 707 reviews
The price is CA $171
CA $171 total
May 26 - May 27
Design Suites Calafate

Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heated floor
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from June 1 2026 to June 7 2026 (completion date subject to change). The following areas are affected:
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Xelena Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 for adults and USD 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Xelena
Xelena El Calafate
Xelena Hotel
Xelena Hotel El Calafate
Xelena Deluxe Hotel El Calafate
Xelena Deluxe Suites Hotel El Calafate, Argentina - Patagonia
Xelena
Xelena Hotel & Suites El Calafate, Argentina - Patagonia
Xelena Hotel & Suites Hotel
Xelena Hotel & Suites El Calafate
Xelena Hotel & Suites Hotel El Calafate

Frequently asked questions

How close is Xelena Hotel & Suites to the airport?

Xelena Hotel & Suites is 14.9 mi (25-min drive) away from the El Calafate (FTE-Comandante Armando Tola Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Xelena Hotel & Suites?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Xelena Hotel & Suites on Apr 30, 2026 start from CA $238, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Xelena Hotel & Suites have an airport shuttle?

Airport shuttle services are not available at Xelena Hotel & Suites.

Does Xelena Hotel & Suites offer free breakfast?

Free breakfast isn’t provided at Xelena Hotel & Suites, but full breakfast is offered for a fee of USD 20 for adults and USD 20 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Xelena Hotel & Suites?

No, there is no casino at this hotel, but Casino Club El Calafate (6-min drive) is nearby.

What time is check-in at Xelena Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Xelena Hotel & Suites?

This hotel offers free self parking.

Does Xelena Hotel & Suites have a pool?

Xelena Hotel & Suites features an indoor pool. The property will be renovating the pool from June 1 2026 to June 7 2026 (completion date subject to change).

Does Xelena Hotel & Suites have a restaurant?

Xelena Hotel & Suites is home to MORA, which features ocean views.

Does Xelena Hotel & Suites have a spa?

Pamper yourself with a day at Zen Spa, where you can enjoy massages, body wraps, and facials.

How close is Xelena Hotel & Suites to downtown El Calafate?

Xelena Hotel & Suites is 1.8 mi away from El Calafate.

Xelena Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 306 out of 481 reviews
Rating 8 - Good. 105 out of 481 reviews
Rating 6 - Okay. 43 out of 481 reviews
Rating 4 - Poor. 17 out of 481 reviews
Rating 2 - Terrible. 10 out of 481 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Peter

Stayed 3 nights in Jan 2026

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent view from the room. Comfortable bed, nice bathroom. Breakfast was poor and staff were curt. Courtesy shuttle bus was useful if you could secure a seat. Overall the view made it all worthwhile.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sujan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel and friendly staff. We had a very good experience.
Stayed 3 nights in Dec 2025

4/10 Poor

Ali

Not good
Stayed 2 nights in Dec 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful Massage! Loved the facilities good running trail
Stayed 2 nights in Dec 2025

10/10 Excellent

Jasper

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay - the place has nice facilities. A little far from the main downtown area but there’s an hourly shuttle bus provided.
Stayed 2 nights in Dec 2025

8/10 Good

Akiva

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, courteous staff, good amenities, location a bit far from the city center and shuttle service slightly inconvenient
Stayed 2 nights in Dec 2025

10/10 Excellent

Sindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous views of lake Argentino from the hotel and staff very helpful especially with our early arrival and check in. There is a shuttle bus to and from the town so didn’t matter that we were a good 45 minute walk away.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tejaswini

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional! Dinners were superb
Stayed 1 night in Dec 2025

10/10 Excellent

Debbie Rebeca

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay. Buffet was good but could add more food for international guests.
Stayed 3 nights in Dec 2025

10/10 Excellent

Max Philipp

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms with nice view. Very friendlu staff
Stayed 3 nights in Dec 2025

2/10 Terrible

Zituo

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed in Room 201, and there was no Wi-Fi signal. I asked the staff to come and fix it, but they couldn’t. The room was in very poor condition—the bathtub was plastic, and it was definitely not a four-star hotel. The food was extremely expensive; a single burger cost 32,000 ARS (about 27 USD)
Stayed 2 nights in Nov 2025

10/10 Excellent

Gilberto, Hidalgo

Liked: Cleanliness, amenities, property conditions & facilities
Great location and view. Big room also
Stayed 2 nights in Nov 2025

8/10 Good

Maria

Travelled with family, Travelled with group
Liked: Staff & service
Walls were a bit thin but generally ok
Stayed 3 nights in Nov 2025

10/10 Excellent

Angel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great view to the lake, free transfer to town
Stayed 2 nights in Nov 2025

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities
We booked a triple for my husband and I so we would have space. We were put on the 2nd floor, 2 levels below the lobby but were told oit would be fine. I wasn't feeling well so I tried to go to bed early only to hear muscle cars revving their engines and dogs barking continuously. But i also heard this loud stomping and couldn't figure out what was happening so after an hour of torture i called the front desk to learn they have 2 dance shows each night above our room. When i brought this issue to the hotel they did move us the last 2 nights to a quieter room but only gave a small discount on the first night instead of comping the entire night. Besides the insufficiency of their customer service, the rooms are basic and the breakfast is fair, some in our friend group called it bad. I think the people working there are trying but there is a lack of understanding expectations.
Stayed 3 nights in Nov 2025

4/10 Poor

abdul, miami

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I aske for a lake view she gave me a room it overlook the roof of the hotel restorant , I ask to change the told me the next day they will move me to room 514, when we got back from our guided trip the front desk gave a key to room 202 and told me it is great view when I question the change I told them I will check the room but it is not good then they gave me room 514, I should not go through this and I wonder if that happened because I reserved through third party
Stayed 3 nights in Oct 2025

10/10 Excellent

Ammar

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful views. Clean. Friendly staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sion

Stayed 2 nights in Oct 2025

8/10 Good

Keila

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
🙃
Stayed 3 nights in Oct 2025

8/10 Good

Daniela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Jul 2025

8/10 Good

Karl

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Kathy

Stayed 1 night in Apr 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premium bedding, wonderful staff and great view
Stayed 1 night in Apr 2025

8/10 Good

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel on Lake Argentina

Rooms are clean, modern, and large, but the bathroom was small and cramped. Wifi was poor when we were there, but it apparently was an issue with the provider so it might be better other times? Breakfast had a lot of options. Laundry is hilariously expensive. Location is beautiful.
Stayed 3 nights in Apr 2025