Note fondée sur 135 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,3 Service et personnel
2,8 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2023 par ap, Gestion de l’hôtel
we greatly appreciate the time you took to share your experience and again we appreciate your business.
par un voyageur
Publié le 22 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2023 par ap, Gestion de l’hôtel
we greatly appreciate the time you took to share your experience and again we appreciate your business.
par un voyageur
Publié le 23 déc. 2021 sur Hotels
Amazing time!
Commentaires de Gestion de l’hôtel
26 déc. 2021 par ap, Gestion de l’hôtel
we greatly appreciate the time you took to share your experience and again we appreciate your business
par un voyageur
Publié le 12 nov. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
15 nov. 2021 par ap, Gestion de l’hôtel
we greatly appreciate the time you took to share your experience and again we appreciate your business
par un voyageur
Publié le 7 juill. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
8 juill. 2021 par Management, Gestion de l’hôtel
we greatly appreciate the time you took to share your experience and again we appreciate your business.
par un voyageur
Publié le 9 déc. 2020
Commentaires de Gestion de l’hôtel
11 déc. 2020 par Management , Gestion de l’hôtel
we greatly appreciate the time you took to share your experience and again we appreciate your business.
par un voyageur de Indiana
Publié le 24 oct. 2020 sur Expedia
I didn’t like our room because it totally smells like smoke and old. When we turn on the ac, the bad smell started to spread out. Thank goodness I don’t have asthma.
Commentaires de Gestion de l’hôtel
27 oct. 2020 par Management , Gestion de l’hôtel
we apologized for your stay. I like to know what room number did u stay. that way we can check out room because we can not find out what room did you stay.
par un voyageur
Publié le 11 oct. 2020 sur Hotels
It was a decent place to stay.
Commentaires de Gestion de l’hôtel
14 oct. 2020 par Management , Gestion de l’hôtel
we greatly appreciate the time you took to share your experience and again we appreciate your business.
par un voyageur
Totally Disgusting and Disappointed
Publié le 24 sept. 2020 sur HotelsThis hotel is the most disgusting i have ever been to. A customer in front of me complained when she went to her roon to find out the room that was supposedly ready, had not even been cleaned. The lobby was dirty. I will not take a chance on staying in a room that possiblycould have not been cleaned, or the bed remade without even changing the linen, the outside was dismal, trash in the parking lot. The employee was very rude, Demanded a cash deposit of 50.00 for my stay instead of charging my card. I explained i do not carry cash while traveling due to possible theft. She still demanded, i asked to have the reservation canceled and i call the company with no apologies, discounts, or a refund. I will never stay at another America's best again, and i encourage others to find another place to stay. This was more like a pay by hour facility rather than a hotel that they claim to be.
Commentaires de Gestion de l’hôtel
29 sept. 2020 par Management , Gestion de l’hôtel
We apologize for any perceived rudeness. We charge an incidental deposit of $25, not $50, to all guests. We require it to be a cash deposit because we frequently have cards denied when we try to charge for any incidentals.
par un voyageur
asty/scared
Publié le 16 août 2020 sur HotelsGun shots in the middle of the night and burnt bed sheets and cobwebs
Commentaires de Gestion de l’hôtel
20 août 2020 par Guest Relations , Gestion de l’hôtel
Dear Elizabeth,
Thank you for taking the time to notify us of your experience. We are very sorry that we failed to provide the excellent stay that so many travelers depend on us for. The area around our property is generally safe, so we apologize that you had concerns.
Housekeeping has been made aware of your comments so that any issues can be addressed immediately.
We cannot change the past, but we hope that you will consider staying with us again in the future so that we can provide the relaxing and enjoyable stay that you deserve.
