Note fondée sur 752 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
80 % des clients le recommandent
4,2 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 14 mai 2023 sur Expedia
Quoique l'hôtel n'est pas rénové, il était très propre. La chambre, la salle de bain, les lits et les serviettes étaient impeccables. Par contre, le déjeuner ne comprenait que des items à consommer froid et aucune vaisselle non-jetable.
Commentaires de Gestion de l’hôtel
16 mai 2023 par Manager, Gestion de l’hôtel
Hi Claudia,Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 30 mai 2015 sur Hotels
5 sur 5
par un voyageur

Publié le 10 mars 2024 sur Expedia
A nice place for a quick stay. Affordable and comfortable without a bunch of unnecessary nonsense.
Commentaires de Gestion de l’hôtel
10 mars 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Mark,We're thrilled to hear that you found our hotel to be a pleasant choice for your stay! Our commitment to providing affordable comfort without compromising on quality is central to our ethos. We strive to offer a streamlined experience without unnecessary frills, ensuring that our guests can enjoy a hassle-free stay. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable visit in the future.
5 sur 5
par un voyageur

Publié le 27 févr. 2024 sur Expedia
It was great for the price!
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Luis,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
5 sur 5
par un voyageur

Publié le 23 févr. 2024 sur Expedia
Great place
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Brenda,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
4 sur 5
par un voyageur

Publié le 22 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Phil,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.
2 sur 5
par un voyageur

Publié le 20 févr. 2024 sur Expedia
The property needs a renovation for a long time, nothing to eat available not even water, we never had housekeeping in my four-day stay, many things damaged and out of service on the property
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Gabriel,We appreciate you taking the time to share your feedback about your recent stay at our property.We understand your frustration regarding the need for renovation. While we continuously strive to maintain our property to the highest standards, we recognize that updates and improvements are necessary from time to time. We assure you that we are actively working on plans for renovations to enhance the overall experience for our guests.We apologize for the lack of available food and water during your stay. This is not reflective of the level of service we aim to provide. We will review our offerings to ensure that there are adequate options available to our guests at all times.We regret that your room did not receive housekeeping during your four-day stay. We will address this issue with our housekeeping team and reinforce the importance of timely and thorough service.We want to assure you that we take your feedback seriously and will use it as an opportunity to improve our services and facilities. We value your patronage, and we hope that you will consider giving us another chance to provide you with a significantly improved experience in the future.
3 sur 5
par un voyageur

Publié le 20 févr. 2024 sur Expedia
Sink was leaking onto the counter when water was running, chair cover in the room was covered in dog hair even though they have a “no pet” policy. Also heard a dog barking in a room, so a little confused about the “no pet” policy and who it applies to. TV wasn’t easy to operate, had to go through 5 or 6 steps before getting to the tv guide every time. It did have a nice break room type area to heat up food or sit and eat. Parking lot and sidewalks don’t get salted or scraped so almost fell a few times.
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Justin,Thank you for taking the time to provide feedback on your recent stay at our property. We apologize for the leaking sink in your room. We understand how frustrating and disruptive this can be, and we regret any inconvenience it caused. We will address this issue promptly with our maintenance team to ensure that it is fixed and does not recur in the future.We are also sorry to hear about the chair cover in your room being covered in dog hair, despite our "no pet" policy. We take this matter seriously and will investigate to determine how this oversight occurred. We apologize for any discomfort or inconvenience it may have caused you.Regarding the confusion about the "no pet" policy, we will review and reinforce our policies with our staff to ensure that they are strictly enforced and communicated clearly to all guests.We apologize for the inconvenience you experienced with the TV operation. We appreciate your feedback and will evaluate the user interface to make the operation more streamlined and user-friendly for our guests.We're glad to hear that you found the break room area to be nice and convenient for heating up food and enjoying meals. We strive to provide comfortable amenities for our guests, and we appreciate your positive feedback in this regard.Thank you for informing us about the maintenance in the parking lot and sidewalks. Your safety is important to us, and we will address this issue to ensure that the areas are appropriately salted and cleared to prevent any accidents or slips.We genuinely appreciate your feedback as it helps us identify areas for improvement. We value your patronage and appreciate the opportunity to address these matters.
5 sur 5
par un voyageur

Publié le 18 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Irene,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
5 sur 5
par un voyageur

Publié le 8 févr. 2024 sur Expedia
Great staff!!
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Buck,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcoming, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!