Note fondée sur 556 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Nikki, Gestion de l’hôtel
Hi Todd, We appreciate the feedback. We hope to see you again soon.
par un voyageur
Scott af hotel
Publié le 4 févr. 2024 sur HotelsEasy check in. Great restaurant lottawata next door.
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Nikki, Gestion de l’hôtel
Jon, thank you for the review. I will share with our staff. We hope to see you again.
par un voyageur
Publié le 29 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Nikki, Gestion de l’hôtel
Hi Cammeron. Thank you so much for the great review. I will pass this onto my staff.
par un voyageur
Publié le 14 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Nikki, Gestion de l’hôtel
Hello Adam. Thank you for the review.
par un voyageur
Publié le 1 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Nikki, Gestion de l’hôtel
Hello Amanda. Thank you for your feed back.
par un voyageur
Eh
Publié le 1 janv. 2024 sur HotelsThe hallway on our floor smelled awful. Our room was open when we got to it after check in. The pool area has drywall laying on ground and all the pool towels were wet. Breakfast was not included and was not good.
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Nikki, Gestion de l’hôtel
Hello Callie. I'm so sorry your stay was not satisfactory. All of your comments have been passed on to the appropriate managers.
par un voyageur
Publié le 4 déc. 2023 sur Expedia
Booked a King Suite for myself, my daughter, her fiance and my grandbaby for 2 nights. The room layout was great and the King size bed was nice (for my daughter & fiance). The biggest problem was the "pull out" sofa. The pull out had an extremely thin, dirty mattress with blood stains. I called down for bedding and received a thin little mattress pad, a bottom sheet that didn't fit and a bedspread. After 2 more tries I got another thin disgusting mattress pad and a top sheet. I luckily had 2 blankets in my car and gave up on any additional bedding. Needless to say it was not a comfortable night. The next day we had the "do not disturb" on the door until about 11am while the baby slept and then left for the day. When we returned, the room had not been cleaned.
We also noticed that the elevator certificate was a year overdue and one didn't have a certificate at all.
The second night my daughter's fiance took the "sofa bed" and I slept in the king with my daughter. I always thought Holiday Inn was a good place to stay -- that you could trust the quality. I would not stay here again. I still haven't figured out why they charged my credit card for $10 when I checked in for incidentals and wouldn't apply it to my breakfast charges. They said I'll be reimbursed in 3-5 days.
Commentaires de Gestion de l’hôtel
2 janv. 2024 par Nikki, Gestion de l’hôtel
Hellow Kim. I am so sorry for the issues you had with the sofa bed. I have let the housekeeping department know that the bed was not clean and also the front desk staff know that bedding should be bagged up for the sofa sleepers .
par un voyageur
Publié le 1 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 janv. 2024 par Nikki, Gestion de l’hôtel
Jacey thank you for your review of the hotel.
par un voyageur
Publié le 25 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
4 déc. 2023 par Nicky, Gestion de l’hôtel
Thank you for staying with us. I apricate your feedback.
par un voyageur
Publié le 20 nov. 2023 sur Expedia
I really like this hotel. Have stayed here multiple times over the years for bowling tournaments.
Commentaires de Gestion de l’hôtel
4 déc. 2023 par Nicky, Gestion de l’hôtel
Susan, thank you for your feedback. We are so happy you like the hotel.
