Note fondée sur 529 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,1 Service et personnel
2,8 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Longueuil, QC
Publié le 18 août 2018 sur Expedia
Many restaurant options within walking distance of the hotel. Also a liquor store with good prices. As for the room itself, the sheets could've been cleaner. There were what looked to be cigarette burns, albeit small ones. The rest of the room was clean, including the bathroom. I'm satisfied.
Commentaires de Gestion de l’hôtel
10 sept. 2018 par Molly, Gestion de l’hôtel
Thank you Rodney for your feedback. I will alert the General Manager of your concerns. It can only make us better.
par un voyageur
Publié le 22 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 mars 2024 par General Manager, Gestion de l’hôtel
Dear Courtney,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
par un voyageur
Do NOT stay here
Publié le 22 mars 2024 sur HotelsThis was the worst hotel I have ever been to inmy life. There was blood all over the sheets. The sheets were dingy and discolored. The pillows were so flat and pillow cases were dirty. The police were there 4 times in the 12 hours we were there. There were people outside screaming and arguing most of the night. Do not stay here especially if you have children.
Commentaires de Gestion de l’hôtel
22 mars 2024 par General Manager, Gestion de l’hôtel
Dear Guest,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager
par un voyageur
Publié le 17 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 mars 2024 par General Manager, Gestion de l’hôtel
Dear Kim,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
par un voyageur
Publié le 15 mars 2024 sur Expedia
Good choice
Commentaires de Gestion de l’hôtel
16 mars 2024 par General Manager, Gestion de l’hôtel
Dear Mohamed,Thank you for staying with us at Super 8 by Wyndham Florence and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
par un voyageur
Run away
Publié le 10 mars 2024 sur HotelsBathroom door could not close. Non smoking room smelt of cigarettes. Burn marks on toilet seat and bed spread. Told room sleeps 3 but only one bed. Heater very noisy.
Commentaires de Gestion de l’hôtel
12 mars 2024 par General Manager, Gestion de l’hôtel
Dear Alex,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
par un voyageur
Publié le 9 mars 2024 sur Expedia
property is beyond just tired.
Commentaires de Gestion de l’hôtel
9 mars 2024 par General Manager, Gestion de l’hôtel
Dear Wade,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par General Manager, Gestion de l’hôtel
Dear Chris,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
par un voyageur
Publié le 2 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 mars 2024 par General Manager, Gestion de l’hôtel
Dear Renonta,Thank you for staying with us at Super 8 by Wyndham Florence and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
par un voyageur
Publié le 1 mars 2024 sur Expedia
Grave shift staff member was kind for the most part but the day shift/owners didn't speak good English and we're very rude and pushy. The room I stayed in was a "non smoking room" yet it REEKED of smoke. THIS IS COMING FROM AN ACTIVE SMOKER. I couldn't sleep it was that bad. And when I got in the shower THERE WERE A HANDFUL OF COCKROACHES CLIMBING AROUND ON THE FLOOR. The room was pretty clean aside from that as far as I could tell.. then again I was afraid to even look. And to make things even worse, I got an unrequested wake up call 10 minutes BEFORE check out time when I Believe the owner came pounding on my door telling me time to go. I paid for that time, you can come talk to me when I'm actually late to check out. I'll never go back here. Unfortunately my refund request was denied.
Commentaires de Gestion de l’hôtel
2 mars 2024 par General Manager, Gestion de l’hôtel
Dear Savanha,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
