Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Team Clifton, Gestion de l’hôtel
Dear CThank you for taking the time to leave your scores following your recent stay, this is very much appreciated. perhaps when you have time, you can et us know what we need to do to ensure your future stays are better and will achieve a higher scoreLook forward to hearing from you shortlyKind regardsTeam Clifton
par un voyageur
Publié le 14 févr. 2024 sur Hotels
Last minute booking as I decided to stay over in Folkestone.
Room was really cheap and was fantastic.
Wonderful room with sea view.
Really comfortable. Would recommend
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Team Clifton, Gestion de l’hôtel
Dear ToddThank you for you review and the kind words of praise & support therein, these are very much appreciated.We are really pleased you liked our new bedrooms-I'm afraid we can't take credit for the sea view but it is a wonderful sight :-)I hope we will have the chance to see you again at some point in the futureBest wishesTeam Clifton
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Great staff, Pierre at reception was pleasant and helpful throughout our stay!
A couple of set backs...:
The property was in renovation, and this was not indicated anywhere on the Expedia website. A whole floor was in full works, and the stairs were understandably dusty, dirty etc. The elevator is very small so it made going up and down inconvenient. The works also continue through the weekend...
The property is not soundproof, you can hear noise from the corridor, rooms on the side, and steps from above floors.
We booked a seaside view, and paid the corresponding price... but only got a partial view, that required leaning on the window to actually see the sea.
Water pressure in the shower was very weak, and water took 15 minutes to warm up to lukewarm.
Excellent bedding and big, spacey room. TV didn't work properly but no biggie. No shelves to store clothes etc, only a few hangers. Wifi patchy. Show floor slippery, take care, in socks or shoes.
Super convenient for walking to Folkestone city centre, and right by the Leas park and the seaside walk, perfect location.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Team Clifton, Gestion de l’hôtel
Dear YvanThank you for your review along with the kind words of support and constructive feedback therein, this is very much appreciated I will update the Expedia website as there should be a narrative on there advising we are having improvement works taking place, likewise I will speak with the contracts about the water pressure and have this resolved as a matter of urgencyOnce again, thank you for your review and the kind sentiments included, it was a please to readKindest regardsTeam Clifton
par un voyageur
Publié le 9 févr. 2024 sur Expedia
Lovely hotel lovely room and very nice meal in the restaurant
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Team Clifton, Gestion de l’hôtel
Dear DavidThank yo so very much for your kind words and high score following your recent stay, this is very much appreciated and I will ensure the whole team are made aware of your feedback and praiseOnce again, thank you and we look forward to being of service again in the futureKind regardsTeam Clifton
par un voyageur
Publié le 7 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Team Clifton, Gestion de l’hôtel
Dear PamThank you for your high marks following your last stay, these are greatly appreciated and we hope to be f service again in the futureKindest regardsTeam Clinton
par un voyageur
Publié le 2 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Team Clifton, Gestion de l’hôtel
Dear StephenThank you for your high score following your recent stay, this is very much appreciated and we hope to welcome you back soonKind regardsTeam Clifton
