Note fondée sur 195 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,3 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 mars 2024 sur Expedia
Way too congested area elevator was terrible
par un voyageur
Publié le 14 mars 2024 sur Hotels
par un voyageur
Publié le 13 mars 2024 sur Expedia
Elevator training and to long
Food to expensive
Not friendly for older people
par un voyageur
Publié le 13 mars 2024 sur Hotels
par un voyageur
Publié le 12 mars 2024 sur Expedia
I’m being nice here and trying to help this hotel. Had to buy own toilet paper and wash towels all week. No maid service. Had to fix tv. No service. Security interrogating people at beach and pool lots of arguing. No main bar in lobby to congregate. You’ll need to Uber or drive everywhere. As one guest put it “you’ll spend half your trip in the elevator” unfortunate he was right as only one elevator for 40 floors and 400 rooms! Service non existent, asked for bikes and clerk said look outside somewhere. If I owned this business I’d be strongly watching the manager of the hotel as something is wrong here. I thought Hyde was a good brand?
par un voyageur
Publié le 7 mars 2024 sur Expedia
Great spot, my only concern was the bed was a little soft for me, shower was excellent, bathroom lighting was not the best.. for doing your makeup
Busy both on the pool deck and beach.. but as advertised you have chairs and umbrellas whenever you ask
par un voyageur
Publié le 4 mars 2024 sur Expedia
Front desk quite unwelcoming and rude. As soon as we arrived, you are faced with a stressful vibe, there was confusion as we were renting in the residence but the black lady on the hotel frontdesk side(sorry can’t remember her name) was quite unpleasant and was irritated that we didn’t know where to stand, which is a desk next to it that says Owners 🙃
We were then given access to the condo for 4pm checkin, but to our surprise the cleaning lady was still there and asked us for an extra 30min, claiming they only notified her to clean the unit around 3pm.
I noticed people working there quite unhappy and miserable, which unfortunately affects your mood and experience.
In the other hand, location, pool, everything else was great.
They need to invest in hiring better.
par un voyageur
Publié le 12 janv. 2024 sur Expedia
El Hotel es nuevo, pero tiene muchos detalles de mala calidad. Estuve en una unidad cuyas ventanas no cerraban bien, la limpieza era muy mala, los herrajes, utensilios de cocina y baño están oxidados, los televisores viejos y de los peores. La sábana y almohadas con olor a viejo, sucio y mal oliente Higiene de la unidad muy mala.
Me queje y me dijeron que me vaya otro lugar y devolvían el dinero. O sea que vas a un 4 estrellas, para buscarte allí otro. El proprerty manager muy mala atención. No lo recomiendo.
par un voyageur
Publié le 3 nov. 2023 sur Hotels
Excelente servicio del personal de HYDE
par un voyageur
Publié le 24 mai 2023 sur Expedia
