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Castaways Resort and Suites

3.0 star property
3-star resort in Downtown Freeport

Choose dates to view prices

Photo gallery for Castaways Resort and Suites

Outdoor pool
Lobby sitting area
Suite Room 1 king Bed + Parlor Room | Living room
Hallway
Property grounds

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Pool
  • 24/7 front desk

Explore the area

View in a map
42629 East Mall Drive, Freeport, Grand Bahama
  • Place, International Bazaar
    ‪15 min walk‬
  • Place, Cooper's Castle
    ‪3 min drive‬
  • Place, Port Lucaya Marketplace
    ‪11 min drive‬
  • Airport, Freeport (FPO-Grand Bahama Intl.)
    ‪4 min drive‬

Room options

View all photos for King Room 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

King Room 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room 2 Double Beds

Standard Room 2 Double Beds

Standard Room 2 Double Beds

7.2 out of 10
Good
(13 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Room 1 king Bed + Parlor Room

In-room safe, desk, blackout drapes, iron/ironing board

Suite Room 1 king Bed + Parlor Room

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Freeport

Downtown Freeport stay.With a stay at this Downtown Freeport resort, you'll be within half a mile (1 km) of Lucayan Archipelago and 2 miles (3 km) of International Bazaar. Ruby Golf Course and Cooper's Castle are also within 2 miles (3 km).
View more Resorts in FreeportOpens in a new window

What's nearby

  • International Bazaar - 15 min walk - 1.3 km
  • Cooper's Castle - 3 min drive - 2.7 km
  • Ruby Golf Course - 4 min drive - 2.3 km
  • Port Lucaya Marketplace - 11 min drive - 8.1 km
  • Taino Beach - 12 min drive - 11.6 km

Getting around

  • Grand Bahama Intl. Airport (FPO) - 4 min drive

Restaurants

  • ‪Wendy’s - ‬4 min walk
  • ‪Pizza Hut - ‬5 min walk
  • ‪KFC - ‬5 min drive
  • ‪The Art Of Giving - ‬9 min walk
  • ‪Arturo's Pepper Pot Restaurant - ‬5 min drive

About this property

Castaways Resort and Suites

3-star resort in Downtown Freeport
Castaways Resort and Suites offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this resort measures 580 square feet (54 square meters) and includes conference space. A library, a vending machine, and tour/ticket assistance are also featured at the business-friendly Castaways Resort and Suites.

Smoking is allowed in designated areas at this 3-star Freeport resort.

  • 118 guestrooms or units
  • 4 levels
  • 580 sq ft of conference space
  • 54 sq m of conference space
  • Built in 1990
  • Manager's reception (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Castaways Resort and Suites offers 118 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Cable television is provided.

Bathrooms include shower/tub combinations and complimentary toiletries. This Freeport resort provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 8.99 to 18.99 for adults and USD 6.99 to 8.99 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Shopping mall

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Guests must transfer via airplane and boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Castaways Resort and Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 100 per day for guests under 21 years old staying between 2 March - 31 April

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8.99 to 18.99 for adults, and USD 6.99 to 8.99 for children
  • In-room safe fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Castaways Freeport
Castaways And Suites Freeport
Castaways Resort Freeport
Castaways Resort Suites
Castaways Resort and Suites Resort
Castaways Resort and Suites Freeport
Castaways Resort and Suites Resort Freeport

Castaways Resort and Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 81 out of 282 reviews
Rating 8 - Good. 66 out of 282 reviews
Rating 6 - Okay. 66 out of 282 reviews
Rating 4 - Poor. 34 out of 282 reviews
Rating 2 - Terrible. 35 out of 282 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

alexandre, Boynton Beach

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV is not working. The AC is a window unit, very loud and blowing right on you. Not possible to sleep. The pool is not clean, water is green and murky. Faucets are very old and rusty. Door is rotten on the bottom, looks like abandoned house. The safe has no lock. Cleaning lady left her bucket and other stuff in my room for hours. Towels are tiny and rough. The price of $100 per night is not realistic. $20 at best.
Stayed 4 nights in Aug 2025

6/10 Okay

Philip

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

Misrepresented

Taxes was added at the front desk...pool was a lil green and it was a big issue with checkout time posted on your site and what it actually is....and the AC unit was to small to Kool the room
Stayed 1 night in Aug 2025

8/10 Good

Erica

Stayed 2 nights in Aug 2025

8/10 Good

Erica

Travelled with family
Bed comfort and internet access
Stayed 1 night in Aug 2025

10/10 Excellent

maverick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about the place
Stayed 2 nights in Aug 2025

2/10 Terrible

Nadia

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

tyrone Thomas

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Overall the hotel was good
Stayed 4 nights in Aug 2025

10/10 Excellent

Keivano

Stayed 2 nights in Aug 2025

2/10 Terrible

Roger

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was a complete roach motel and it’s a bit sad that I have to write a review like this because this is my country and I want everyone to win but this is horrible representation. Allow me to begin with the positive: the staff was hospitable. Now for the bad, the hotel was nasty. The sheets for one were stained and seemingly used. I get the impression that they have a problem with maintenance because room service took my towels at 10am and I didn’t get new towels until late that evening. I had to call them and ask them to bring towels and they only brought one so I had to share with my guest. Additionally the hotel is infested with with roaches of all sizes big small large medium they did not discriminate. I even found one on my bed. The water pressure in the shower was low and the water was not hot enough. The wifi connection was weak and the power in the hotel went out twice leaning the room hot and dark. It was the wirst experience I’ve ever had and would never ever go back.
Stayed 3 nights in Jul 2025

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Deangela

Travelled with family
Liked: Staff & service
The food was great, customer service was top tier, the hotel was clean but not up to date. It smells kind of musty as well
Stayed 2 nights in Jul 2025

8/10 Good

Charlene

Travelled with partner
The room was comfortable and the restaurant was available to order breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Stayed 3 nights in Jul 2025

6/10 Okay

Romeo

Liked: Staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Jul 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ́location.
Stayed 1 night in Jul 2025

8/10 Good

Kaisha

Liked: Property conditions & facilities
It was ok the ion was nice the hotel was clean
Stayed 1 night in Jul 2025

10/10 Excellent

LaTwonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Natacia, Queens

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Barth towel and rags need to change room had a fowley smell house keeper was unprofessional
Stayed 1 night in Jul 2025

6/10 Okay

Nicholas

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos O

Stayed 3 nights in Jun 2025

10/10 Excellent

Mark, Nassau

Stayed 4 nights in Jun 2025

4/10 Poor

Leron

Travelled with partner
Disliked: Property conditions & facilities
The property has an old charm about it but that can cause problems I had a horrible experience where the door entry malfunctioned and I couldn’t access my room for over 6 hours and the staff had to call an engineer off site to rectify the problem during this 6 hours I was accommodated to anything they just left me sitting in the lobby area with very few updates.
Stayed 2 nights in Jun 2025

8/10 Good

Kent, ft lauderdale

Stayed 2 nights in Jun 2025

10/10 Excellent

Juanita

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in May 2025

8/10 Good

Darius

Travelled with group
Liked: Cleanliness, property conditions & facilities
It’s was nice and peachful
Stayed 2 nights in Jun 2025