Note fondée sur 922 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
90 % des clients le recommandent
4,5 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Publié le 24 avr. 2024
No warm greeting from front desk agent upon arrival. My husband took a shower, but hot water was only luke warm. He also slipped and fell in shower, due to the floor not being rinsed properly when it was cleaned. Water was also not contained properly in wheel-in shower. When i spoke to the front desk agent, she offered no apology. Had to ask if the hot water was an issue throughout the hotel, and she said it comes and goes. Had to ask when a manager would be in, and if there was a maintenance person on duty that could look at it. She was the only employee on duty. A hot shower is important to us as we're on a road trip. Guests should not receive poor customer service, especially from a large chain hotel.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 14 mars 2024
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 12 mars 2024 sur Hotels
5 sur 5
par un voyageur

Publié le 11 mars 2024 sur Expedia
Everything was exactly as advertised. Comfortable beds, clean bathrooms, good breakfast, accommodating staff!!
5 sur 5
par un voyageur

Publié le 10 mars 2024 sur Expedia
Everything about the property was amazing. The only complaint I had was when I got there to check in I waited for 30 minutes before anyone became available to check me in.
5 sur 5
par un voyageur

Publié le 6 mars 2024 sur Expedia
Comfy bed
5 sur 5
par un voyageur

Publié le 6 mars 2024 sur Expedia
Nice place to stop
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 5 mars 2024 sur Hotels
3 sur 5
par un voyageur

room was comfy; breakfast was disappointing

Publié le 2 mars 2024 sur Hotels
The room was very comfortable. The breakfast was quite disappointing. We went there between 8:00-8:30. The coffee was terrible, barely warm, no hot water, several items had not been restocked, etc. It didn't seem like they cared too much. Breakfast was open until 9:30.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 1 mars 2024 sur Expedia