Note fondée sur 873 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,3 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 oct. 2018 sur Hotels
par un voyageur
Publié le 21 août 2013 sur Hotels
par un voyageur
Publié le 21 août 2013 sur Hotels
Faire attention à l'emplacement de la chambre - Absence de petit déjeuner sur place, système de ticket limite - Navette à dispo pour l'aéroport
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2024 par Guest Service Relations, Gestion de l’hôtel
Dear David, thank you for choosing Holiday Inn University Center and for taking the time to share your feedback. We are thrilled to hear that you had a positive experience and enjoyed various aspects of your stay. We strive to provide a optimal experience that meets the needs and expectations of our guests. Ensuring the cleanliness and comfort of our rooms is a top priority, Moreover, we are delighted that our staff provided friendly and helpful service. We value your patronage and look forward to welcoming you back for another enjoyable stay.
par un voyageur
Publié le 5 févr. 2024 sur Expedia
We only stayed here because we needed to bring our dog. The $50 pet fee was acceptable. What wasn’t acceptable is how old and disgusting the room was. The bathroom looked like it belongs in some scuzzy highway pit stop motel. The glaze in the tub was peeling up and the edges were black. There was no hot water from the sink. Maybe it reached 80 degrees. The hot water in the shower lasted almost 5 minutes, and it wasn’t even hot. Maybe 110 degrees. There was decay all over the bathroom from water damage. The tv was at least 15 years old and was not a “smart tv”. The furniture was dated and all scraped up. The room we stayed in was maybe worth $59/night, not $199. It was a terrible representation of Holiday Inn. We were super disappointed and will never stay there again, not even after they finish remodeling.
Commentaires de Gestion de l’hôtel
20 mars 2024 par Guest Service Relations, Gestion de l’hôtel
Dear Vishnu, we are grateful for having you as our guest and appreciate the honest feedback about your experience with us. However, we sincerely apologize for the unusual circumstances during your stay. We take such matters seriously as we always want to provide our guests with the quiet, relaxing environment they deserve. Please know for future visits, our front desk is available around the clock to help make you as comfortable as possible and address these concerns. We will use your feedback to address these issues with the correct departments to ensure satisfaction among all of our valued guests. We hope to make your next stay with us outstanding in every possible way.
par un voyageur
Publié le 7 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2024 par Guest Service Relations, Gestion de l’hôtel
Dear Giovanni, thank you for taking the time to share your positive feedback about your recent stay at Holiday Inn University Center. We're delighted to hear that you found our location convenient and that you enjoyed the facilities. Ensuring a convenient location and providing excellent facilities are key aspects of our commitment to guest satisfaction, and it's rewarding to know that we met your expectations in these areas. If there are specific features or aspects of our facilities that stood out to you, we would love to hear more about it. Your feedback is valuable to us as we strive to provide exceptional experiences for all our guests. We appreciate your choice to stay at Holiday Inn University Center and look forward to the opportunity to host you again in the future. If there's anything more you'd like to share or if there are specific ways we can make your next stay even more enjoyable, please feel free to let us know.
par un voyageur
Publié le 6 janv. 2024 sur Hotels
par un voyageur
Publié le 26 déc. 2023 sur Hotels
par un voyageur
Publié le 5 déc. 2023 sur Hotels
All was great. Shower head was spraying in a lot of directions so shower was not very satisfying. But for a place to crash for one night we were good.
par un voyageur
Publié le 27 nov. 2023 sur Expedia
Close to stadium.......rooms outdated...staff was great
