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Holiday Inn Express Gatlinburg Downtown by IHG

2.5 star property
Hotel near Great Smoky Mountains National Park in Gatlinburg

Choose dates to view prices

Photo gallery for Holiday Inn Express Gatlinburg Downtown by IHG

Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Lobby sitting area
Waterslide
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
322 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪8 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (LEISURE)

9.4 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(59 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication)

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Gatlinburg

In shopping district.Within a 10-minute walk of the hotel, you'll find Gatlinburg Convention Center and Gatlinburg SkyPark. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 2 miles (3 km).

What's nearby

  • Gatlinburg Convention Center - 3 min walk - 0.3 km
  • Ober Gatlinburg Aerial Tramway - 5 min walk - 0.4 km
  • Ole Smoky Moonshine Distillery - 6 min walk - 0.6 km
  • Gatlinburg SkyPark - 8 min walk - 0.7 km
  • Ripley's Aquarium of the Smokies - 12 min walk - 1.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Puckers Sports Bar - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Crockett's Breakfast Camp - ‬11 min walk

About this property

Holiday Inn Express Gatlinburg Downtown by IHG

Hotel near Great Smoky Mountains National Park in Gatlinburg
There's a snack bar/deli on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. An indoor pool, a vending machine, and an arcade/game room are also featured at the business-friendly Holiday Inn Express Gatlinburg Downtown by IHG. Self parking is free.

This Gatlinburg hotel is smoke free.

  • 1 building
  • 113 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2016
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express Gatlinburg Downtown by IHG offers 113 accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Splash pad

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Indoor pool
  • Splash pad
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Gatlinburg Downtown by IHG Gatlinburg
Holiday Inn Express Gatlinburg Downtown by IHG Hotel Gatlinburg

Frequently asked questions

How close is Holiday Inn Express Gatlinburg Downtown by IHG to the airport?

Holiday Inn Express Gatlinburg Downtown by IHG is 44.8 mi (70-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Gatlinburg Downtown by IHG?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Gatlinburg Downtown by IHG on Mar 26, 2026 start from CA $169, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Gatlinburg Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Gatlinburg Downtown by IHG.

Does Holiday Inn Express Gatlinburg Downtown by IHG offer free breakfast?

Yes, Holiday Inn Express Gatlinburg Downtown by IHG offers free breakfast.

Is there a casino at Holiday Inn Express Gatlinburg Downtown by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Gatlinburg Downtown by IHG?

Check-in begins at 4:00 PM.

Is there free parking at Holiday Inn Express Gatlinburg Downtown by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Gatlinburg Downtown by IHG have a pool?

Holiday Inn Express Gatlinburg Downtown by IHG features an indoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Holiday Inn Express Gatlinburg Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Gatlinburg Downtown by IHG to downtown Gatlinburg?

Holiday Inn Express Gatlinburg Downtown by IHG is 0.4 mi away from Gatlinburg.

Holiday Inn Express Gatlinburg Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 706 out of 1002 reviews
Rating 8 - Good. 201 out of 1002 reviews
Rating 6 - Okay. 46 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Luis A

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was clean, but did not have a smart tv so we could not watch any of our streaming applications.
Stayed 3 nights in Jan 2026

6/10 Okay

Michael

Travelled with family
Liked: Staff & service, amenities
The bed was not as good this time. The mattress is well used. It was very cold in the hallways and the lobby.
Stayed 2 nights in Dec 2025

10/10 Excellent

James

Stayed 2 nights in Dec 2025

10/10 Excellent

Jutillia

Stayed 4 nights in Dec 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities
Clean room, pool, nice front desk staff
Stayed 3 nights in Dec 2025

4/10 Poor

Brittany

Stayed 3 nights in Nov 2025

10/10 Excellent

Debra

Yes
Stayed 4 nights in Nov 2025

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was clean and breakfast was also good. The staff Robert and Lance where awesome, super friendly and very helpful with attractions.
Stayed 7 nights in Nov 2025

10/10 Excellent

NAGHAM

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent amenities and location.
Stayed 6 nights in Nov 2025

8/10 Good

Craig, Dundee

Stayed 3 nights in Nov 2025

10/10 Excellent

Rahsaan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh breakfast, great staff, and the property was well taken care of.
Stayed 2 nights in Nov 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. The room, hotel lobby, and the grounds were all clean and tidy. It's just a block away from the downtown strip of Gatlinburg. Just enough off the beaten path to be a perfect spot.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is wonderful
Stayed 1 night in Nov 2025

10/10 Excellent

Sunitha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall great stay, clean, great breakfast, close to downtown, walkable to everything.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Friendly staff and great breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rochelle

Stayed 2 nights in Oct 2025

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Rusty

Stayed 3 nights in Oct 2025

8/10 Good

Isaah

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jordan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be our go to spot to stay going forward. Our kids loved it. It was comfortable. Staff is friendly and accommodating.
Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Chris

Stayed 2 nights in Oct 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. My kids loved the swim area. Housekeeping kept our room clean.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Oct 2025

8/10 Good

Varida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean room
Stayed 2 nights in Oct 2025