Note fondée sur 45 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,7 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 mars 2024 sur Hotels
One of the cup was dirty. We find her in the room and in the bathroom.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Zbigniew - QUALITY AND SUSTAINABILITY MANAGER, Gestion de l’hôtel
Dear Abram,Thank you for providing the information. We apologize for the shortcomings and assure you that we will take appropriate measures to improve the quality of our services. We have already taken steps to prevent similar situations in the future and pay special attention to the cleanliness of each of our products. Once again, we apologize for the inconvenience and thank you for sharing this information with us.Best Regards,
par un voyageur
Publié le 14 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Zbigniew - QUALITY AND SUSTAINABILITY MANAGER, Gestion de l’hôtel
Dear Mr Maths,Thank you for taking the time to give us the highest rating on the Hotels.com platform.Best regards,
par un voyageur
Publié le 13 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Zbigniew - QUALITY AND SUSTAINABILITY MANAGER, Gestion de l’hôtel
Dear Pernile, thank you so much for staying with us and rating us with the top score - its great to know you enjoyed your time with us and we are looking forward to welcoming you again!Our best regards!
par un voyageur
Publié le 6 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Zbigniew, Gestion de l’hôtel
Dear Tomas,Thank you so much for staying with us and rating us with the top score - its great to know you enjoyed your time with us and we are looking forward to welcoming you again! Our best regards!Zbigniew BrząkałaQuality Manager
par un voyageur
Publié le 24 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Zbigniew - QUALITY AND SUSTAINABILITY MANAGER, Gestion de l’hôtel
Dear Tenna, thank you so much for your fantastic review and time spent with us. We cant wait to welcome you again. Our best regards!
par un voyageur
Loved this hotel!
Publié le 27 nov. 2023 sur HotelsWe absolutely loved the hotel. The staff was friendly and helpful, rooms were excellent with all the amenities we could hope for and they had a large delicious breakfast selection. If we are back in the area we would stay here again.
Commentaires de Gestion de l’hôtel
30 nov. 2023 par Zbigniew - Guest Experience Manager , Gestion de l’hôtel
Dear Guest, thank you very much for staying with us and taking time to share you comments, We are happy to hear you enjoyed your time with us and we are looking forward to welcoming you again in the future. Our best regards!
par un voyageur
Publié le 19 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
25 nov. 2023 par Oliwia Trzynska/ Deputy Front Office Manager, Gestion de l’hôtel
Dear Jonas, Thank you for sharing with us your experience in Rezydent Sopot MGallery Hotel Collection. If you will be planing another visit in Sopot we hope you will visit our Hotel.
par un voyageur
Publié le 6 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
8 nov. 2023 par Zbigniew - Guest Experience Manager , Gestion de l’hôtel
Dear Timo, Thank you for staying with us and taking time to share your positive feedback. We will be happy to welcome you again on your future visits to Sopot. Kind regards!
par un voyageur
Publié le 6 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
8 nov. 2023 par Zbigniew - Guest Experience Manager , Gestion de l’hôtel
Dear Billy, Thank you for staying with us and taking time to share your positive feedback. We will be happy to welcome you again on your future visits to Sopot. Kind regards!
par un voyageur
Publié le 14 oct. 2023 sur Expedia
Very comfortable, beautiful and quiet place.
Commentaires de Gestion de l’hôtel
21 oct. 2023 par Oliwia Trzynska/ Deputy Front Office Manager, Gestion de l’hôtel
Dear Madam, We are very glad for your review. Thank you for your time and we hope to see you again in the future. Positive opinions always motivate us.Best regards
